Why We Love Being A Video Production Company in Little Rock, Arkansas

Why We Love Being A Video Production Company in Little Rock, Arkansas.

We are a full-service video production company in downtown Little Rock, Arkansas. We provide video at the speed of social.
Content Titan was established in April 2019 to bring real stories to life. President and CEO, Nate Disarro had a passion for visual storytelling and found the perfect team of experts to pull it off.
Little Rock, Arkansas is rich in history and culture. All it needed was a quality video production company to capture its beautiful moments. We love being a video production company in Little Rock because we have GREAT CLIENTS. We partner with our clients to understand their mission, find compelling stories about their work, and create a plan to capture and share those stories. Over the last year and a half, we’ve had the pleasure of working with businesses and organizations such as Arkansas Business, CARTI Cancer Center, Children’s Hospital, the University of Arkansas at Little Rock, the Heifer Foundation, Fellowship Bible Church, Rainwater  Holt & Saxton, and so many more.
Video production is highly effective in today’s competitive marketing world. From image acquisition to final deliverables, we bring the best equipment, software, and industry-proven workflows to every project with one thing in mind: to produce great-looking content for our clients. We have the knowledge, resources, and the team to make your ideas a reality. Even in these crazy times we never miss a chance to tell a good story.
Not only do we work the camera, but we have a podcast as well. Little Rock is filled with brilliant thinkers and innovators, and as much as we love visuals, we couldn’t let those stories go untold. That is why we started a podcast called “Titans of industry” hosted by Nate Disarro. The podcast interviews industry leaders and innovators in almost every industry across the board. The support from right here in Little Rock has allowed us to grow and make connections that turned into fascinating conversations for the podcast.


5 Video Editing Tips

5 Video Editing Tips

Every story can’t be a masterpiece, but we can find shortcuts to keep an edit moving and make sure we deliver excellent videos on time, every time. This is narrative storytelling from an editor’s point of view.
  1. Be clear with your message. If you’ve got lots of great material to work with, decide on the best central theme and build your edit around that message. You may even already have an idea of what this would be from the client.
  2. Cut the fluff. The more clear and concise something can be said, the better. Not only does this engage your audience more by getting to the point, but your subject will appreciate how articulate you will make them sound! We’re going for quick, bite-sized, memorable sound bytes here.
  3. When in doubt, cut it out. If you, as an editor, are needing to go back back to re-listen to something over and over to make sense of it… it’s likely your audience will need clarification too. Edit out smaller details that get too “in the weeds” and stick to bigger points that keep things flowing, and move your narrative forward.
  4. Music is your secret weapon. Choose tracks that enhance and don’t distract from your narrative. This will require you to know your client and audience to choose songs that are on-brand and appropriate. I love using music as a subtle audible cue when starting or wrapping a new “chapter” of a video.
  5. Always keep the client in mind. The narrative you’re crafting could be your best work, but at the end of the day, if it isn’t communicating the needs of your client, it’s not going to lead to a follow-up project. Always try to find a balance between your creativity and your client’s wishes…collaboration should be the ultimate goal!


Top 5 Best Podcasts for Business

Top 5 Best Podcasts for Business

5 Podcasts for Business and Entrepreneurs

It’s no surprise, we love podcasts! So, we’ve put together a list of our 5 favorite podcasts with the most valuable takeaways for business leaders, aspirers, and entrepreneurs.

Studies show you are an average of the 5 people you spend the most time with. To be successful, you must surround yourself with successful people. One way to get access to high-quality mentors (for free!) is through podcasts!

Here are a few that helped me up my game.

  1. Masters of Scale – Masters of Scale is an original podcast in which LinkedIn co-founder and Greylock Partner Ried Hoffman sets out to describe and prove theories that explain how great entrepreneurs take their companies for zero to gazillion in ingenious fashion.
  2. Building a StoryBrand – If you’re frustrated because you struggle to get the word out about your product or service, the Building a StoryBrand podcast will help. Fans of the podcast are ecstatic about the fun and entertaining way Donald Miller brings you practical advice about clarifying your message so customers will listen. Don and the StoryBrand team are the world’s leading experts in harnessing the 2,000 year-old proven power of story formulas to get people talking about your brand. Get your message out, grow your company, stand out in the marketplace, and have a blast doing it!
  3. The Chase Jarvis LIVE showChase Jarvis is a visionary photographer, artist and entrepreneur. Cited as one of the most influential photographers of the past decade, he is the founder & CEO of CreativeLive. In this show, Chase and some of the world’s top creative entrepreneurs, artists, and celebrities share stories designed to help you gain actionable insights to recognize your passions and achieve your goals.
  4. Titans of Industry – Titans of Industry is a podcast where host Nate Disarro talks to industry leaders and innovators who are at the top of their game and leading the pack in their fields, uncovering some of the best stories in today’s business landscape. These are future hall of famer’s, award winners, and community game-changers that have stories you want to hear.
  5. School of Greatness- Since its launch in January 2013, the School of Greatness podcast has grown rapidly to be one of the top-ranked Business and Self-Development podcasts in iTunes. It regularly appears in the Top 50 of all iTunes podcasts and gets downloaded over 4 million times per month. Episodes range from interviews with incredible world-class game changers in entrepreneurship, health, athletics, mindset, and relationships, to solo rounds with the host, Lewis Howes, and the once a week listener-favorite, the 5 Minute Friday format.


Add Virtual Elements to your Strategy

Reasons to Add Virtual Elements to your Marketing Strategy

Well, 2020 hasn’t been going the way you planned, has it? That seamless marketing plan you spent countless hours perfecting, which probably included a calendar of events along with a sizable budget for them, is now out the window. Instead of canceling, you want to lean into online platforms and pivot to virtual events, but how can you ensure you’re taking the right steps and maximizing your dollars?

Virtual events are likely here to stay, so it’s critical that you build a long-term strategy rather than considering them as a short-term solution. Here are some tips on how to approach virtual events and why you should make them part of your ongoing marketing efforts.

Virtual events are uncharted territory for many, however contrary to what you might think, some things make virtual events preferable to in-person ones.

Since your audience isn’t confined to one physical location, attendees can join from anywhere without the hassle of travel logistics. Not that you should only seek customers who live far away, but virtual events make it easier to craft content to a more widely located buyer pool. Take this opportunity to seize new markets and watch your attendance rates soar.

Canceling events result in loss of income, but luckily, you don’t have to. In fact, virtual events can be more cost affordable. Eliminating or greatly reducing spending for venue rental, staffing, catering, and travel can translate into a successful event at a decreased cost.

Gathering data is far more virtual friendly. Measuring engagement and capturing attendee information at a live event can be taxing, but virtually, it’s easy as pie.

Want to know what events were most popular in which demographic? What questions were asked, and by whom? No problem. Leverage an event platform that integrates with your CRM platform (it’s more simple than it sounds), and boom, you’ve got a built-in post-event game plan.

Pivoting to virtual events doesn’t involve a complete change in approach. Yes, the format is different, but you still need to deliver the same features as an in-person event. You need to plan, launch, promote, manage, and wrap up your virtual event just as you would in person.

Take comfort in knowing that best practices for event-hosting remain unchanged. You still need to provide valuable content. You still need promotion, branding, registration, and attendee communication and feedback. You can still produce a virtual event that’s just as valuable to your attendees as an in-person one.

Not only are virtual events just as valuable to attendees as in-person events, but they can also hold the same value to your organization. In planning your virtual event, don’t lose sight of the original goal you set out to accomplish. The reason you wanted to have the event in the first place should remain constant. Instead of getting caught up focusing on format, first think about the objectives and let that lead your planning direction. Ask yourself, “What am I trying to accomplish?” Embracing the digital shift works best if you build a virtual event centered on your company’s chief ambition.

Altering your long-term marketing strategy to include virtual events can be intimidating, but it doesn’t have to be. With proper planning and some creative marketing, maybe 2020 will be your best event year yet.


Wayne Miller | Titan of Collaboration

020 Wayne Miller | Titan of Collaboration

Titans of Industry | Episode 020

Expert insight on entrepreneurship

Wayne Miller | Titan of Collaboration

Summary

In this episode, I sit down with Wayne Miller, the Executive Director at the Venture Center in Little Rock. This Pittsburgh native is all about people and the power of teams. Wayne talks about his passion for helping to change the trajectory of FinTech organizations, why it’s more valuable to have access to a market than access to capital, and how his 30 years of motorcycle racing might be responsible for his risk tolerance in business. Needless to say, Wayne is a powerhouse that is fueling the next generation of entrepreneurs who will inevitably change the world.

View Transcript

Unknown Speaker 0:00
You know, if you’re an early stage company and you want to do business with a big company, it’s a pretty hard thing to do. So you’re kind of the metaphor I like to use is you’re sort of rolling around this in the kayak knocking on the side of this big boat trying to get somebody to pay attention to you. So that’s where we’ve learned to insert ourselves as the translator and the person on the side of the boat that opens door and says, Come on in.

Unknown Speaker 0:18
Hey, it’s Nate Disarro, and welcome to titans of industry, the podcast where I talk to industry leaders and innovators who are at the top of their game and leading the pack in their fields, uncovering some of the best stories in today’s business landscape. In this episode, I sit down with Wayne Miller, the executive director at the venture center in Little Rock. This Pittsburgh native is all about people and the power of teams. Wayne talks about his passion for helping to change the trajectory of FinTech organizations, why it’s more valuable to have access to a market than access to capital, and how his 30 years of motorcycle racing might be responsible for his risk tolerance in business. Needless to say, Wayne is a powerhouse that is fueling the next generation of entrepreneurs Who will inevitably change the world? And now let’s get to the episode. But before we do, our team at content Titan wants you to know that we understand the challenges business leaders and marketers are facing right now with moving to a more virtual world. We are experts in taking human connections and turning them digital. From virtual Events and Video presentations to promotional content and advertising. We are here to help guide you through the process of staying in front of your audience and making your life a little bit easier. People tell us all the time that they are lost and don’t know what to say or do and we exist to help your business continue to move forward,

Unknown Speaker 1:37
virtually.

Unknown Speaker 1:39
So if you’re ready to take your business and content strategy virtual, our Titans are ready to help. Let’s get your business back to business.

Unknown Speaker 1:49
Now, here’s my conversation with Wayne

Unknown Speaker 1:51
Miller.

Unknown Speaker 1:55
Wayne, thanks so much for hopping on the podcast really appreciate you taking the time and look forward to this conversation. I think it’s gonna be a lot of fun. Just based on what I know about you, you’ve kind of done a little bit of everything, like literally. So I’d love to just get some of your background and how you ended up as the Executive Director here at the venture center. Hey,

Unknown Speaker 2:13
well, thanks, Nate. Thanks for having me to be a part of this. This is an honor. Yeah, you know, I have I’ve been really lucky. I guess my dad would have probably said that I difficulty holding a job but you know, I come from a family of entrepreneurs, to some degree with my sisters are artists have their own businesses and so forth. You know, it sort of started delivering papers as a kid you know, and having my own money and that was the thing and being able to spend it and do with it what I wanted to but it’s been a great journey. I just always loved making money and being in business Don’t worry. Oh, yeah. And, and probably, to some extent, at the expense of education at some point in my life to my first real business was when I was in college, I spun records to put myself through school, believe it or not, I was a DJ and it was the disco era which was sort of crazy. It was actually a lot of fun, but and we used to we use Obviously tried to mix records effectively. And we did that orally. We did it using our ears when I met a guy by the name of George Lambeau, and I was working at a place called CJ Barney’s in the wooden keg, I was going to Pitt at the time. And he said, What if you could do that visually instead of hourly? And I said, well, that’d be great. So we started working on this concept and we created a company called disco tech Tch, believe it or not. And we developed a product called the beat meter. And it was a device that enabled us to mix records, using we used a heart rate monitor, to be able to assess the bass beat of the music, and then be able to align them for a segue effectively, and we used LEDs to do that. And then we created a second product called the beat counter ultimately sold that company and sold the technology made a little bit of money. And an after school, my mom got sick and turned back to the DCR where my mom was to attend to her a little bit and with a little bit of money that I had decided I was going to buy a restaurant. So I did that and got into the restaurant business and was pretty fortunate. Most people getting into that business. It’s very high risk and had the good fortune of not only only one restaurant but three restaurants, I sold my interest in my first one and then open to more fell in love with Cajun cooking, which was something that was not a big deal. At that point. People really didn’t know that much about it. But I’ve been in New Orleans and really just loved the food and love the people. So I wanted to bring that to Washington. So when actually to New Orleans, spent a couple of months had a chance to work with some extraordinary people in there. I worked with Paul Perdomo work with the Brennan’s, etc. And people who were quite remarkable and really taught me an interesting lesson, which is very much kind of I think part of my one of my fundamental philosophies is you know, giving people the recipe is different than getting it done right. And these people were very transparent. They were happy to show me what they did and share their recipes and share the way they did things and you still had to execute on your own right and friend of mine here always says, You know, I have a lot of WOLFGANG PUCK’S recipe, recipe books at home. It doesn’t make me a great cook. Right. So interesting thing, but anyway, we had some great success. We open the first Cajun restaurant in Washington and was recognized as one of the best in the country when we did that. And the restaurant business was tough, you know, it’s a lot of hours. It’s hard and family. And I made a step into corporate America at that point went to work for Kraft. And I knew food, I knew food service. So it was kind of a natural step for me, and went into a marketing and a sales role. And I did that for a couple of years, and again, pretty successfully and had a lot of fun doing it, and knew a lot of people in the business and so I was able to be credible and so forth. And I had a friend who was selling medical equipment and he was making just a pile of money and I said I gotta get into that racket and ultimately did and went to work for a company called Hill ROM for almost 11 years. largest manufacturer of patient furnishings and equipment in the world and had a great career with them and ultimately ended up in a national development role for them, help them with a lot of m&a stuff, did some international work, and and that was great and I had a little change in my life, marriage wise and I ended up coming back to DC left till ROM and was recruited back by nation’s bank to help them with a company called takeout taxi, which was really the first delivery service for restaurants. And I mean, this was pre internet, we were using fax machines. It was a franchised operation and anyhow ended up going bad, which was unfortunate because it was really onto something. Although I think today, the grub hubs etc, still struggle with, you know, trying to make a real profit of doing it, but it was interesting at the time and so forth.

Unknown Speaker 6:33
I knew that was a high risk situation going into it and ended up at Deloitte and Touche, interestingly enough, and Deloitte was trying to build a national sales organization and met a guy by the name of Tony buzzelli, who was the managing partner and interestingly enough, also from Pittsburgh but and he said, hey, look, we’d love to have you come in and see if you think you can stand this thing up. And I said, I’d love to have the opportunity. So about three years into that ended up growing it into 16 cities. I was generating close to hundred million dollars a year with revenue. And it was really, really successful. And it was a lot of fun and I loved it and, and the internet thing was starting to kind of get some energy at this point in and I was approached by a guy that Mr. Wolf Fernandez, who started a company called proxy calm. He said, Look, do you think you can come in and do for proxy con what you did for Deloitte and I said, I think I can and I ended up going to work with him, and had a chance to really be in an early stage company, who was going through an IPO process contributed to that learned a lot about it. And and did so we did so very successfully and sold to Dimension Data for about 300 million bucks and, and continues to exist today as part of Dimension Data. And during that time, I had a friend, David Abramson, who unfortunately is gone but was a great mentor of mine, who I met through my experiences with the Northern Virginia Technology Council and the Greater Washington Board of Trade. And David was an ad guy, and he had this idea of repurposing advertising using the internet as a platform. And along with two other guys who have been with Bill Rob Replogle and Muncey Ferguson, and they wanted to try to get a business plan built around this concept. And if you think about it sort of interesting, you know, creative is generated in large quantities, right, so an agency will generate four or five ideas for a client. And some of those are the best ideas, if you will, they never really see the light of day. But the other thing too is for for small to medium sized businesses, their access to great advertising and great content is really hard for them to get access to. And so the idea of add mine which was the name of the company was to build a platform where creative could share this content, but also small to medium sized business could have access to great advertising at a fraction of the cost and, and really a fraction of the time. And, and also to be able to put pedigree behind it, you know, so if I’m in Tucson, I as an agency, I can’t do business with any other bank, but I could take that work and repurpose it in other parts of the nation and actually kind of syndicated if you will, right. So that was the business of add mine. So We started off on a path, I build a business plan for them. I’m still working a proxy Comm. And, and I like the business. I like the idea of it. And then they said to me, do you think you can help us raise some money? And so I knew some folks and gave him a mark. I’m with a company called venture house, and went to mark with the idea. And Mark said, I love this idea. I’d like to put some money into it, but only do it if you’re involved. So I said, you know, I’m really pretty happy what I’m doing a proxy calm and so forth. But I went to audible and I said, Look, this is an interesting opportunity said you should seize it, go do it. So this is an extraordinary time, you know, the internet bubble was, you know, expanding at a ridiculous pace. So when started add mine ultimately raised about 80 million bucks. We existed for two and a half years. And unfortunately, like many businesses at that time with the internet bubble, we, we were we did not have a path to profit. So a lot of lessons learned there, built the company up to about 60 people and inside of about eight or nine months, we grew very rapidly. We had a world class advisor board it was it was a great experience was my MBA you know and but ultimately, we we needed we were able to raise half of the cash that we needed and then we were unable to get the second half so I had to shutter the company and that was that was a lousy day to have to send 60 people home and two and I took you know, some pretty large personal loss on that as well because I’d invested a lot and having to tell your investors that it’s just you know, it’s not going to happen. So

Unknown Speaker 10:27
I got done with that and I said you know, I’m out of the tech business for a while I’m gonna go into something simple brick and mortar and I think I shared with you I’m kind of a gearhead I raced motorcycles for a good portion of my life always been a car guy collected cars, etc and love restoring old vehicles and then my shirt British and German stuff over the years but i thought you know, I’m going to do something different so I looked at the the franchise world and ended up buying a an amkco transmission shop. That business ended up buying for more transmission shops, so I kind of did like a mini roll up. The transmission business became very cool. monetised, we were able to get a lot of scale out of this for example, having I didn’t need to have five rebuilders ended up centralizing my transmission rebuilding into a central area which later enabled us to purchase more effectively. I could quality control hired a couple of kids with a couple small pickup trucks who run transmissions back and forth to our monascus location but, but tough business and, you know, people are pretty fun to their cars and being in the transmission business is kind of like being an undertaker honestly, because it’s not a it’s not a repair that people prepare for. It’s an expensive repair a couple to 3000 bucks. And so one of the things we also did is we converted the businesses to doing total care for people. So we were doing brakes and tuneups and that kind of stuff. It’s funny that you know, when you have a reputation as amkco does for transmission work, that people’s perception of your ability to do things like brake work or tune ups is like are you sure you know how to do that? I mean, here you are working on what is essentially you know, the really the most complicated system in the vehicle and and yet they don’t have that confidence, but we got into that and the idea idea there was that, you know, we weren’t sitting around like The Undertaker waiting for people’s transmissions to die, but rather building relationships with them and so forth. So great experience, ended up selling those, those shops all at once and getting out of the business and was glad that I had that opportunity FSL the transmission shops I was kind of actively looking for another business to buy and interesting time in how people are aging in this country and the businesses that are beginning to present themselves. And so I met a guy who owned the second largest taxi company in the country, the guy who was his chief operating officer was retiring and they were looking for somebody to take over that role. What did I know about the taxi business? Well, this this was a completely integrated company, they had their own body shops, they their own repair facilities, etc. They had a booth 1500 vehicles, we had black cars, we had we had, you know, vans, etc. So I ended up taking the role but my intent was to buy the company. The company was doing about $42 million in business and was able to step in and really have an impact. Change the perspective The business because most people perceive the people sitting in the back of the taxi is the customer. One fact that really wasn’t the case. The customers, we really were in the business of renting cabs to drivers. That was our business, right? So my perspective was our drivers were our customers. And if we took good care of them that ultimately would take care of people in the backseat of the car, it was an attempt at changing a culture of a company like that, that was 50 years old and dealt with people literally from all over the world, because drivers came from every culture, somewhere a lot more interesting to deal with than others. Some are more pleasant to deal with, but others but but I didn’t really see the drivers as my customers. And I think they kind of liked that perspective. In the process of negotiating the transaction. What was interesting is as that was occurring, there was this little company called Uber that was starting to show its face. And we were kind of looking at strategies about how are we going to deal with Uber we were going to turn our drivers into private owners, that kind of stuff. We had some things and, and ultimately, I elected not to pursue it and I was very fortunate that I didn’t because the company went from about a $42 million level of volume to About an $8 million level of volume as a result of Ubers impact. So, in many of the drivers that work for us became Uber drivers, because they’re paying us 150 bucks a day for a car plus gas, you start adding that up, we only charge them six out of seven days a week, but when you start looking at, you know, buying a suburban, paying the fees on that eight or 900 bucks a month, whatever it might be, and being able to be kind of the champion of your own destiny, you know, value proposition was very, very good. And the way in which they really took the dispatch aspect out of the process was also quite interesting. Anyway, after that, I continued to work with startups, invested in a couple other companies and continue to do that. And with my background at Hill ROM, I ended up working for a company as the operating partner of a PE firm who was into building neuro stimulators. And so we looked at that market, they were, they were, they were sort of a race to the bottom in terms of how they were marketing and so forth. And we had this little company called innovative. We ended up Looking at other companies of like size and structure, did sort of roll up route for these companies together. And we were able to change the market structure of it, improve the product, again, consolidate or manufacturing in China and did a lot of things with that. And I kind of put myself out of a job ultimately, because you didn’t need for CEOs to be operating these companies. And it was at that point that I kind of stopped and that atapi and decided to take a little time off and kind of figure some things out. So I played a lot of tennis for a while. And I decided that wasn’t a great way to make a living. My wife wanted me out of the house. And and so I was approached by another accelerator organization to go to Florida and start a medical device accelerator. And what I noticed about it was, it was really great for investors but not so great for entrepreneurs. It really leaned into creating deal flow for investors more than it was really helping these companies accelerate really helping them get to market. If nobody buys what you have to sell then you don’t have a business right you know, getting Customers is such an important thing. And in the difference of the value of a company with one customer, no customers can be, you know, algorithmically different to say the least. So, you know, I turned the job down, but I started to look, because I like the fact that, you know, I had all this experience, I’ve done all these different things, I always felt that I had a little bit of an advantage because, you know, I can look at problems from a business perspective, it kind of 360 degrees, because there are things that I learned working for Hill ROM that I applied to the taxi business, there were things I learned in the taxi business that I applied to start up, you know, efforts and so forth. So, it’s just, it’s funny how it works. And you know, it really does get down to, you know, kind of people in market as you distill all that and being able to do that effectively. But in my search, I tripped across this organization called the venture Center here in Little Rock, Arkansas, and I had never stepped foot in Arkansas in my life. And so I applied to the position and I’ve been up in New Jersey because I remember the day very distinctly when I got a call from the leadership here. I was taking the case ferry back from New Jersey back to Delaware. And I was the only one on the boat right as me and my car and I’m having this interview going across on the ferry that night and talking about it what these guys were doing and, and their approach was different I liked it, which was really getting focused on solving very specific problems for this entity. So we went back and forth for about a month and I finally said, Look, I’m getting in an airplane. I’m coming a little rock, I get to see what this is all about. I’m really interested in this. You know, there’s a lot of things said about Little Rock and about Arkansas, but it is the people here that are extraordinary. And, you know, they kind of put the full Nelson on Yeah, and I had a chance to meet all these great people and dignitaries and so forth. And it was awesome. And so, two weeks before the second round of the accelerator started I came here and went to work so really kind of went from the frying pan into the fire as they say. So it’s been it’s been awesome. I came in initially to run the accelerators ultimately became the executive director of the venture center and I am like the luckiest guy on Earth. I love my work. I love our mission. I have a great team that we’ve built over, you know, over the Three and a half years that I’ve been here, and you know, we’re really in a growth phase we we’ve added a big second client, our community programming has gone from, you know, 20 or 30 to 50 or 60. We’ve got 4000 5000 people come through the venture center, you know, virtually Now, of course, as opposed to actually, and I think, you know, the community is we really have, I think, done a good job of understanding what our mission is, which is really about education, collaboration and acceleration. And that’s really been the three pillars that we built this on. And we’re trying to deliver content that’s relevant to people who want to start businesses and scale businesses. We’re trying to find great companies to help solve problems. And I guess that kind of brings us around to the whole issue of corporate innovation. So let me let me stop there and

Unknown Speaker 18:42
yeah,

Unknown Speaker 18:44
let’s Yeah, sure. Sure. Yeah. So incredible, background, incredible experiences that have ultimately, like you said, given you this 360 degree view at how to step into an accelerator program, you know, the venture center and And be able to help these companies go to market and grow and scale and do the things that they have to do. And it’s a really interesting parallel I, I have the opportunity to work with businesses in all different sectors. And it is interesting to be able to pull from one industry and apply that to another, and people that have been in an industry their entire life think you’re brilliant, and it’s like, no, this is just how another industry did it. Sure. You know, I don’t feel like I’m any smarter than anybody else, I just have experience or the opportunity to be a part of something that that allows me to bring that perspective and I think perspectives a huge thing. So in a nutshell, give me just a 32nd pitch of what the venture center actually isn’t does. And you kind of just hit on that a little bit. But and then yeah, like how are you guys taking these companies and creating innovation out in the world?

Unknown Speaker 19:50
Yeah, great question. Um, you know, it’s, we are what’s referred to as an ESL or an entrepreneur service or support organization, right. And there are many of these around the country and some great ones in Arkansas. You know, we, we have really worked the last couple years to collaborate more effectively to really help support, you know, entrepreneurs in the state. But, you know, the first thing is, is to create, you know, an environment where people can become educated. I mean, that’s okay. So there’s gonna be three pillars about education, collaboration, and acceleration. And we’ll sort of talk about each of those, but providing workshops, providing opportunities, you know, people get very wrapped up from an entrepreneurs perspective around access to capital, right, because obviously, that’s important. But really, it’s really about access to market my opinion. And I believe very strongly that, you know, again, it gets back to what I said earlier, if people don’t buy what you’re selling, you don’t have a business and if you can demonstrate that people will love what you have to sell. You can you can get people to buy your product or service, do that effectively understand how to pivot accordingly, etc. and do that, you know, one of the things that we do is we leverage a number of great methodologies. One of them of course, is lean Canvas, right. You know, when I go back to add mine days, that was a 30 page business plan, right? We don’t write 30 page business plans anymore, right? We We start with the lean Canvas approach. We lean into failure now in a much different fashion than we did before. For many years I didn’t talk about add mine because it was a big failure and I didn’t think you know, something, but today, I talk about it and I talk about what I learned from it, I talked about the experiences that I’ve had and so forth and, and how it made me better different and more capable, and really able to kind of see around corners that you know, from those experiences and as you said, that perspective so, so we try to provide a platform where people can get well educated, we really try to leverage the the mentorship base that exists in Arkansas. You know, Arkansas has got a remarkable DNA when it comes to, you know, the founding of companies, I mean, everything from Stevens to euronet systems to Arkansas systems to, obviously the Walmarts the JB hunts and and, and so forth, and Tyson. You know, it’s interesting as I came to Arkansas, I think if you don’t live here, you don’t really know that much about Walmart. You have sort of a job. Just a few of them. And you know, the first time I went to the Walmart Museum, and I’m looking at what Sam Walton accomplished, and obviously, it’s fortune number one company and 600 and 50 billion, and you look at his principles, you go, Wow, this guy was an amazing entrepreneur. And it’s one of the things we try to do when we bring people through here is make sure they get that experience. So through through a variety of programs on the community side, we try to create this educational platform. So it’s about things like Lunch and Learn, where we bring people in to talk about, you know, specific concerns like last week, we had one that focused on how to sell a business, right? We have people like Charles Morgan and Millie Ward and Jim Womble, who are great, you know, entrepreneurs, Justin, George, etc, who come and spend time with us at our fireside chats. So we have, you know, our pitch contest twice a year, which is, you know, pitching point which gives people a chance to generate a little bit of money for for starting their business. And so that that’s that’s a lot of the community aspect of this and that’s great work and a lot of fun, but we really do try to get People a place to start. But also, you know, if they’re trying to scale a business to help them with those skills as well,

Unknown Speaker 23:04
you mentioned an important word. And I think just due to the relevance of where we’re at right now, but you talked about how pivot is kind of an important piece of what you support these companies, and here’s your lean Canvas, here’s your approach to the market. But right now, I think is a very important time for business owners, especially entrepreneurs to understand the value of the word pivot. Because over the last five, six months, we’ve seen this global phenomenon happening in a way that I know in my lifetime, I’ve never seen anything like this and don’t know that I ever will again, let’s hope not. Yeah, let’s certainly hope not, but it’s caused so many businesses, young and old to pivot, essentially. So from your background, from your perspective, from the leadership you bring to the table, talk a little bit about the importance of pivoting and understanding the the nature of not just how to do it, but when and the importance of it.

Unknown Speaker 23:55
pivots become kind of a sexy word, right? It’s kind of it’s funny how it’s kind have been adopted, you know, and and, you know, if you really think about what it’s about it, it really, you know, at the root of it, it’s about listening to your customers, understanding what they need, and figuring out how to manifest the best results from that. Right. And I think the difference and I think, you know, the lean Canvas sort of leans into this a little bit two is that we are, we try to be more agile today and how we operate our businesses. And that’s one of the challenges that big businesses have. It’s why we’re successful at doing what we do when it comes to the acceleration piece, which is in the icba, because it’s really, really hard for big companies to be agile to pivot to change their course of direction. You know, I think one of things interesting about pivoting as a whole is most of the time, it is not a necessarily a major change that the company needs to take, right? It’s usually a gentle tap on the rudder, if you will, or a little bit of adjusting the sales. I always love the expression. You know, we can’t, we can’t control the wind, but we can adjust the sails and I think that’s what that’s about, you know, Sometimes that’s intuitive, right? Sometimes it’s a gut thing. Something’s like, I think we need to do this as an organization. I’m sure you’ve experienced that. I know I’ve heard Well, sure. But then we think about it differently. Today, we want to go out and validate that through the process we refer to as customer discovery and talking to our customers. You know, for us this year, it’s been interesting as we talk about COVID is we had to move from a non virtual program to a virtual program. So when it comes to the accelerators, so typically, we got, you know, 10 companies here 12 weeks, we’re bringing 60 banks through the whole thing. So as we started to look at moving this virtually, we certainly had ideas about how we wanted to approach that. We took a step back and said, Let’s talk to the bankers. Let’s talk to our customers. Let’s talk to our participants about how they think they should go. Because for example, we typically bring them in here, they spend a day with us, right? So they’re here for six or eight hours, you know, interviewing the companies talking with the companies mentoring the companies and helping them kind of shape and form their solutions. Well, you can’t put somebody on zoom for six or eight hours, right? So you have to think about that. And so we learned in this process. And we evaluated was we ended up doing it over three days, three hour sessions, we’re seeing a lot more participation. So it was it was it is an impactful business decision that’s changed a profit or profitability for us. No, it’s not intervention, there’s not profit. But But the point is, is that by listening to our customers, it’s a good example of how we were able to change what we’re doing to more effectively serve the entrepreneurs, our stakeholders, and also our clients. So that that that’s one approach.

Unknown Speaker 26:28
I think another thing that’s, that’s very valid right now, and you’ve mentioned you’ve experienced this in your past, one is the failure piece and the fact that we don’t want to talk about those things, at least for a while. But to every day, we’re faced with challenges to run an operate businesses. And I think right now, a lot of people are facing challenges that there’s no book they can go read. There’s not really people that can go talk to that have been through a situation like this. From your perspective, talk a little bit about the challenges that that you face and how you’re helping people overcome these challenges and just ways to think about what these challenges bring to the

Unknown Speaker 27:00
Yeah, you know, it’s a great question. I was on a, I was on a call a couple of weeks ago, and somebody said to me, you know, so how have you prepared? The companies coming in for the accelerator to deal with with COVID. And, you know, I had a laugh, because I’m not sure any of us were prepared for this, I get a chance to talk to a lot of great leaders in this in this country, but also, obviously, in this marketplace. And, you know, we’ve actually talked about having a session here at the venture center around this because, you know, there really isn’t in a leadership role today, a single decision that we make, I mean, whether literally, it’s getting up and going down stairs, or how we interact with people, where COVID doesn’t have some impact in some thing. And the only certainty, of course, in this current environment is uncertainty. And, you know, frankly, it’s exhausting in a leadership role. Because, you know, you got to care about your people, you got to care about your customers, you have to sustain your business. So it is a real challenge. I think we just have to look at this one day at a time. And as we’re doing that, try to learn from what is working successful. For us and then continue to try to deploy that we’re in the middle of an accelerate now we get ready to start our next one in January, we’re gonna make a hard decision about the first of October about whether or not we’re going to do that here we’re going to do it virtually. I can tell you if we do it virtually we’re going to be better at it doing it virtually the second time in the first time. And so it is it is taking those lessons and really learning from them as we go along here but man, you know, it’s it’s, it’s a crazy time. But it’s also remarkable to me though, how flexible people have been the ability to engage using a virtual approach is much different than I mean, I know you’ve probably had the experience being on five or six zoom calls in a day or morning you know, it does take it out of you but at the same time, if you feel like to some extent you’re being a little bit more productive to I think you feel like you’re getting more done. You’re certainly compressing time in the course of the day and and you don’t have the insulation of working with people like

Unknown Speaker 28:54
you mentioned how big business is obviously a little slower to move slower to turn more like a cruise ship or large bar As far as navigating the ocean, whereas, you know, small startups can make decisions quickly and adapt and change. You have the experience and the opportunity to experience a lot of these startups and what they’re doing and how they’re changing and innovating things. What’s something you’ve seen that’s been really interesting as far as how some of these startups have have made the change or the pivot or kind of adapted to the the current because most of these companies exist, because they’ve created a new opportunity within the marketplace? So what are they? What are they doing now that their whole business was built on this? And then all of a sudden, the world changes? Does it affect these businesses? Are they innovating in new ways? Because that’s what they’re built on is innovation in different ways of thinking?

Unknown Speaker 29:43
The answer is yes. You know, and I think a great example is, you know, so we work with community banks. That’s a big part of what we do with the icba, which is the independent community banks of America and, and also with FiOS as well, who obviously serves, you know, a large portion of that community bank environment, you know, but you know, over the counter For the last, you know, five months, we’ve seen small businesses really struggle. And obviously there’s been solutions that are presented which are PPP any ideal etc. And so what we’ve seen is some of these companies that have built technology that’s used for lending for example, they have pivoted or change their platforms in order to help the community banks service to small businesses through the PPP PS right. So we have one company Tesla, another company lens smart lens smart was in the mortgage business, that’s primarily what they did, and then they ended up getting into the PPP business. tesslar really is really a back end solution that enables banks to become more efficient through consolidating data and information into single platforms and single dashboards, etc, making them more effective. They too, stepped into the PPP piece working with people like Mark Cuban etc to develop PPP. org. So, you know, these guys are sharp and you know, one of the nice things I mean, I love working with people because when they’re very inspirational, being An entrepreneur is a courageous path. Right? You know, I mean, I can tell from my own experiences, you know, I mortgaged the house and did all the things that you think you do. And some of those things work out. Well, some of them don’t. It’s challenge on family, it’s ridiculous hours, you’re, you’re always raising something either raising people, you’re raising capital, you’re raising customers, you know, the three things that you really do as a CEO. But yeah, I think the beauty of these, you know, early stage companies and these startups, is they have the ability to be very agile, right? And they can shift and change dramatically and really pivot on a dime, if you will. So we’ve absolutely seen that. And it’s been quite effective. And I think, you know, I think some of them will get back to their to their original knitting in the meantime. But as we go through COVID, some of them have really stepped up to address it and made a dramatic impact, I think, on these small businesses and their capacity to survive. So it’s been it’s been, it’s been somewhat altruistic as well, frankly.

Unknown Speaker 31:54
I love that. Let’s talk a little bit about you as an individual. So you mentioned to me You’ve raced motorcycles for 30 years, you know, there’s people out there that would think that’s crazy. But then there’s other people that would say, Well, what else have you done, you know, jump out of airplanes, or you’ve been an adrenaline junkie, what’s something that kind of keeps you going keeps you motivated? You know, because obviously, the business world can be draining, dealing with people and problems and raising capital all day, every day can can wear somebody out. But what are some of the things that just sort of keep you motivated?

Unknown Speaker 32:25
I tell you, I, it’s wonderful to be at a time of my life where it’s really about the work and not the money, you know, because there’s a stage in our lives where the money is really important. And it’s always important to me, I need to make a living and want to make a living, but I mean, my motivation and my inspiration absolutely comes from the founders of these companies and for the team and for the team that I work with. And you know, it is it’s and I’m Mike team will tell I’m pretty emotional about it. I’m so moved by what they’re able to do in their success and seeing that and, you know, the other thing is, there’s so much power in helping others be successful in the power of we, and, you know, if you don’t really worry about who gets the credit brother who gets the business, it’s really amazing what happens. And, and, you know, that has been that’s so much about my inspiration, you know, working with our clients, seeing people take an idea and bringing it to fruition, seeing them be successful in raising capital, being able to, you know, take the experience of this team of the people that we have involved. You know, it is a collaborative effort today, you know, nobody does this on their own anymore. This isn’t this isn’t as a team sport, right. It’s also a full contact sport, too. But But I mean, it is it really is where I get the motivation every day and it is so it is so great to see that stuff happen and, and, and and to see the stakeholders you know, the state of Arkansas plays a role to see FiOS the icba these entrepreneurs who come through our programming, to see them move the needle in some fashion That’s awesome. And to see them get to success, because look, frankly, this is what we do is we’re dealing with the probably the riskiest types of businesses that you can possibly find. But the other thing, too, is, you know, I’m also very motivated by the fact that over the last three and a half years, this team has created a deliberate approach, that if you follow the recipe, we will gain you great success and help you innovate effectively, right? This isn’t random, it’s deliberate. It’s demand driven innovation. And if we can identify the problems effective, we have this remarkable capacity to source great companies to help provide those solutions, and then help vet them to a point where, you know, again, success should be the outcome and it typically isn’t we’re very fortunate. So long answer to your question, as usual, but it’s great.

Unknown Speaker 34:46
So there’s usually not a secret ingredient in the recipe that just all of a sudden makes things work for a company. It’s often similar ingredients. There’s always flour involved. There’s always butter involved. There’s always you know, sure. There’s that The same base ingredients. But what’s what’s one of those things maybe the the added nutmeg that people don’t really know is part of it, what’s one of the sort of hidden gems that that people might not know about how to grow and accelerate a company because a lot of people don’t have options to be a part of any so or grow their company with the support of, you know, coaching and things like that. But is there anything that’s kind of tucked away in there that, you know,

Unknown Speaker 35:24
for me, you know, it always gets down to one thing for me, really, and it’s really about people. Steve Jobs said, I’m a big believer in you know, you hire smart people to tell you what to do as leader not for you to tell them what to do. And there’s, that has served me very, very well. I try to get my folks enough rope to hang themselves with Unfortunately, none of them do that. What’s important, though, is it relates to that is people need to have a clear direction, right? I think you have to understand what your objectives are. You have to understand your mission. You have to set goals. People need a North Star. And I think if if as a leader, you can help set that vision and give them The platform on which to do that, then, you know, my role on a day to day basis is to make sure that they have the resources to accomplish that. I also think, you know, I’m a great believer and I look to these guys to push back, right? I have a lot of wild ideas. Some of them are great, some of them not so great. And I encourage them to do the same thing. I don’t want to be a dictatorial leader, that’s not my my interest, I want to say, hey, look, here’s the direction I’d like to go. And what do you guys think, and rely upon them and their expertise and knowledge and their experience to help guide us in that direction? So I think the secret to it again, is, is you know, have a clear direction, right? You got to know where north is. Secondly, you know, just find the best people that you can find hire slow and fire fast, you know, you know, a bad individual in an organization. You know, the metaphor is always it’s cancerous. It is I mean, it can really have a very negative impact on folks. So the folks who don’t get a line, you know, get them in, get them out fast. And, and also get your team involved in the decision process of bringing people on board. You know, people in business like to talk an awful lot of times about being a family. And and I’m not that I’m anti family but families are frankly, you know, all due respect, they can be kind of weird, right? I’m all about teams, I think I think it is about I mean, I think a team can be a family ultimately. But if you think about athletics, you think about sports, you know, you’re the quarterback, this is your job, you’re the coach, and this is your job. This is the goal. And this is where we’re going. The metaphor really applies so much more. So build a great team, get people to fill those positions well. And listen, I love people also who come from a background of playing group sports, you know, team sports, people have worked in retail because, again, if you take good care of your people, they’ll take good care of your customers and your clients. So I don’t think those are secrets but those things have served me very very well.

Unknown Speaker 37:51
So create a great mission hire great people and get out of the way

Unknown Speaker 37:54
yeah and and and look for the next thing to your that’s the thing. I’m always you know, out on the bow of the boat trying to figure Where we going next? Right? That’s, that’s fun stuff to do, right?

Unknown Speaker 38:04
You’ve got to have your own vision as an individual, you’ve got to have your own objectives. You mentioned working with these founders is kind of what gives you the motivation. But what’s on your kind of big goals list? What do you hope to accomplish over the next year, two years, three years, that, that you’ve maybe haven’t done before in your career?

Unknown Speaker 38:19
You know, the, the journey that I’ve been on here at the venture Center has been extraordinary. For me, it’s been I feel, you know, as trite as it sounds, that I’ve sort of found my purpose, right, you know, it’s like, what do I do with all this stuff that I’ve done? You know, I always think about starting another business. I always think about another startup, I always think about buying businesses and stuff like that. And then I wake up and look around me, but but and I’ll probably do something again. I mean, I would like to own a little 60 seat restaurant again, someday. I’d love to, to build Shelby Cobras and sell them and have a little shop, you know, at the beach and dune buggies and maybe I’ll do that someday too. But those are things from before retirement if I ever do that, but, you know, I think we’ve built something great here. And for me, the next year or two is about growing the venture center, adding more clients continuing to build the entrepreneurial efforts that we have here and support what happens in Arkansas, just really want to help Arkansas, get to some big exits with some great companies and get us more on the map. And we have some extraordinary companies doing great things here that we are involved in some of them, some of them were not but you know, COVID has changed our perspective. You know, years ago, I was talking an awful lot about Arkansas being kind of the flyover state. And you know, as we see people exiting New York and San Francisco in droves as of the COVID situation and this idea of really working from anywhere, it creates a level of relevance for us where it’s really about where the people are and where the work gets done, and not so much about being in San Francisco or New York. It’s funny, we had a company come through here digital onboarding, who, during the evaluation period, investors were looking at them because they don’t have an office. They’re all virtual. And they’ve Ted built the company virtually. And it was it was causing a challenge for them in terms of their valuation as a company COVID hit, all of a sudden, it became more valuable. So it’s really sort of funny what’s happening there. So I love helping big companies solve problems and helping them innovate. And so that’s our focus, where we just bought a person on actually to help us support that role full time. And and to help us build that, that that next generation of what the venture center will be.

Unknown Speaker 40:30
I love it. Who are some of the people in your world you threw out a lot of names earlier people you worked with and people that have kind of been a part of your world. But who are some of the Titans or the heroes in your own life that you’ve kind of looked to or drawn inspiration from?

Unknown Speaker 40:44
You know, I’m probably most of them, frankly, are not that well known. You know, I mean, I grew up in a family of really smart people, and my dad was great. My mom was great. So I learned so much from them. I talked about David Abramson Who was a great mentor of mine, Tony buzzelli, these folks that I met at Deloitte and even BILL KELLY from Iran, I, you know, always said, the roles that I’ve gotten into most of the time are either new roles or roles or people that failed before. So those were interesting positions to be in many of those instances. But you know, I’m you know, Steve Jobs is an interesting guy, obviously, I there’s some things that he said and so forth. I’m, I love Einsteins thinking and so forth, I think highly about him, Bill Gates, I mean, these are people that we all know and so forth, Bill Gates, his perspective and how he looks at things are just remarkable, and how he looks around a problem from a whole different perspective. And I, I’m very inspired by people who just look at things differently, you know, and that’s, I think, part of what I enjoy working with these early stage companies is, you know, what inspire you got up to get up one day and go figure out how to make merchants ATMs. I mean, what what made you do that the Why is always so easy. To me, really the question that I love to ask the most is, you know, why are you doing this? And there’s so much that you can learn from them and how they’re motivated to be successful because you do have to have the grit, the tenacity, the persistence to be successful as an entrepreneur, because it’s brutal. It’s hard. It’s challenging, you know, and it’s and it’s not always easy. The other thing too, is, you know, I’m also very inspired by the person who starts a great business, you know, whether it’s a restaurant or a nail salon or a dry cleaner, I don’t really care. You know, we tend to focus so much on the unicorns today, you know, we, we forget about the small businesses that, you know, people call lifestyle businesses, well, you know, what’s wrong with a business that, you know, generates a couple hundred thousand dollars a year in cash, and allows a family to do great things and supports their community. You know, it’s one of things I’ve done with community banks and dealing with the icba. You know, these folks who run these community banks are third and fourth generation bankers. Right. These folks are my heroes, what they’ve been able to accomplish, you know, and they run these small businesses and they care about their communities. And they support the local drugstore and the local repair shop and the gas station and the convenience store. That’s that’s pretty cool stuff too, because that’s really the backbone of our country. And so I get a lot of inspiration from those folks, but also some of those Titans. As you said, I was always a kid also that I love. I love the space program. So I’ve always been inspired by astronauts, you know, people like john glenn and people racecars like Mario Andretti and stuff like that. So

Unknown Speaker 43:33
yeah, I think you’re exactly right. I think a lot of people look at these unicorns and they say, Well, I want to be the next Mark Zuckerberg or Steve Jobs or whoever that you know, becomes a billionaire. And, and we think that’s what it has to be in order to say I’m a successful entrepreneur business person is I’ve got to attain this crazy amount of revenue, when in reality, most people if they hit a million dollar company, they’d be top 1%. You know, or whatever. It’s

Unknown Speaker 43:58
that’s absolutely right. It’s incredible. Some people, I think, dismiss the idea of being an entrepreneur because they think why don’t have a billion dollar idea, right? And so they just walk away from I know, plenty of franchise owners that, you know, they’re doing great. And they’re, like you said, supporting community and having a great lifestyle for the family. And, but and the model is already there for him, you know. And so it’s really interesting to think through what it actually takes to become an entrepreneur in today’s day and age. And now you can do it virtually you don’t have to leave your house. You know, it’s interesting, and I haven’t spent time in the restaurant business, you know, it’s you think about, do you open a restaurant today? Or do you take some sort of a commercial center, where you can have a small industrial kitchen, you never really have to contend with customers on a face to face basis if you didn’t want to, although that’s the part of the business that I loved. But you know, you can deliver food, you know, you you can build businesses today. as we as we start to learn how to exist in this new this new normal and mental illness, but I like that term necessary. I’m not sure what normal is anymore. But it gives you the capacity to build businesses and do things in a way that’s just so much different than we’ve ever had it where physical presence is and is critical. And, and enables you to be able to start businesses at a lower cost of entry. I mean, you know, if you don’t need, you know, 10,000 square feet to build a restaurant, you can do an A 2000 square feet, and have a backdoor that enables you to work with grubhub. And you can serve the same number of people and you build a great product, people will come to you and, and take advantage of that. So it is it’s, it’s, it’s it’s a remarkable time. And, you know, if history repeats itself, which it does, it will drive levels of innovation, unlike anything we’ve ever seen before. And I think we’re starting to really see that I think it’s really quite remarkable.

Unknown Speaker 45:41
So you know, we’ve talked a little bit about COVID, becoming this kind of global crisis and businesses having to adapt and change. But corporate innovation, obviously, is something that people should be considering all the time but talk a little bit about the importance of it right now and what people can kind of conceptualize as far as how they can Think through being innovative in their own business.

Unknown Speaker 46:03
You know, if you’re an early stage company and you want to do business with a big company, it’s a pretty hard thing to do. So you’re kind of the metaphor I like to use is you’re sort of rolling around this in the kayak knocking on the side of this big boat trying to get somebody to pay attention to you. So that’s where we’ve learned to insert ourselves as the translator and the person on the side of the boat that opens the door and says, Come on in. But before you can, you can ask them to kind of come into the boat. The question is, what are you trying to fix? What are you trying to solve? What is the issue? Clearly COVID has forced us into adoption of technologies and innovation, you know, beyond anybody’s comprehension. You know, it’s it’s, it’s an it’s to say the least it’s an unusual time. And clearly, people who have been laggards in terms of innovating, are paying the price right now and having to scurry to get to a certain point. I mean, you see, businesses large and small, have had poor web presences or didn’t have any commerce platform, those sorts of things. were stopped on their tracks and suddenly had to figure out a way to do it. It’s funny, look at this Sign business right now. So every restaurant has a sign. So you think in my, if I’m in the sign business, I mean, there, there have been people who have been highly rewarded as relates to COVID. But you know, when you look at big companies, and you look at companies who are more focused on innovation, there are some key characteristics that they have. One of them is when you look from an outcomes perspective, as they tend to perform better. So they usually have growth, that’s usually five to 8% higher than other companies, right. So that’s, that’s a big issue. So they’re returning more money to their investors, potentially their shareholders and to the public as a whole that matters. Secondly, and I think one of the most critical aspects of this is that the drive for that is coming from the very top of the organization. So it is an initiative that is embedded into the North Star approach for that organization. And then they also try to define what is innovation to them, right. And the other key ingredient that I see oftentimes is As they’re conscientious about internal and external concerns, so they look internally to their own people to help identify problems or areas of friction that require solution, you know, the person who’s answering the phone at the call center all day, who’s dealing with this specific issue is learning a lot about the customer’s perception, right? Also, of course, there’s customers on the outside that we deal with on a day to day fashion, that who have issues with what we’re doing with their see specific problems or would like us to do something differently. So being able to qualify and clearly identify where are these points of friction? Where are these problems, and also where areas for improvement? It’s not just about what’s bad, it’s also about what’s good, but what can we make better, right? And it’s investing in that, you know, I use the expression that innovation is everyone’s job. But the real answer to that is that it means it’s nobody’s job. The problem again, is in organizations is it has to be that initiative has to be owned by someone with a clear path to what they’re trying to accomplish. To identify the problems of the areas of concern, so that those things can be focused and there’s methods in which you are able to identify that through hackathons and think of thons. The other thing adapt to that as well is that innovation needs to be part of the culture of an organization. And that’s hard thing to do. But you do that in those processes. And using those methodologies, you get people thinking about it. And companies who are more innovative and who are following those methodologies and taking that approach, you’re also going to find are attracting higher quality people because they feel that they have an environment where they’re going to be recognized and free to contribute. Even if the ideas are nuts. It doesn’t really matter. Give people that ability to be able to have the freedom to do that, so that they can contribute. And ultimately to the other thing, too, is you know, I talked about it being everybody’s job and nobody’s job. Most people are not compensated and rewarded for innovative thinking and helping a company do something better. You know, can you go back, you know, 25 years, we had suggestion box in the car. The company whoever the best suggestion got a $50 gift certificate, you know, Olive Garden, right? But But people were compensated for that. So that’s the point. And so people need to be rewarded for that. Otherwise it becomes extracurricular. And if it’s extracurricular, then it doesn’t it doesn’t, we get so focused on our current goals and meeting our current obligations and those sort of things. Innovation needs to be part of that. Right.

Unknown Speaker 50:18
So, love it. All right, I want to jump into what I call just a little quick hit questions. But what’s the best or latest book you’ve read lately?

Unknown Speaker 50:26
a book called traction. Really, really good. I get gets back to my earlier comments. You know, people spend way too much time working in the business and not on the business, you know, and books very, very good as far as that’s concerned. So just just about done with it. Highly recommend it gives a lot of good perspective.

Unknown Speaker 50:44
Is there a daily routine that you kind of have to follow or go through? Are you sort of the everyday is different kind of person?

Unknown Speaker 50:51
I’m pretty habitual. Yeah, man, I got to get up in the morning and make the bed, take a shower, have my coffee and look at my emails. I mean, there’s a process to that. So yeah, absolutely. I I don’t know. No, I again, I think it started you know, when I was a kid delivering newspapers I’ve always been an early riser. I love morning. It’s quiet my brain works best at that time before the hustle and bustle the day begins. So, I cherish that early morning time with with my family and a walk in the dog all that kind of stuff too. It’s important.

Unknown Speaker 51:19
Do you consume more news or Netflix?

Unknown Speaker 51:23
Um, let me answer that by saying yes. And the reason being is is that I’m, I’m not a guy that I don’t watch a lot of movies. I really like documentaries and stuff like that. So I consume a lot of Netflix that’s usually documentary oriented it it also will likely be around my hobbies which is motorcycling and car racing. But also science and space love that stuff. just can’t get enough of it. So

Unknown Speaker 51:46
love it. best piece of advice you’ve either given or received.

Unknown Speaker 51:51
Oh man, you know, you know it’s really gets down to one thing that that I that I say a lot I think about a lot which is you don’t have to do this on Your own, you know there, we get very hung up with that sometimes and worry an awful lot about getting the credit. Don’t Don’t worry so much about that people really willing to help you. And my dad always said it great. He said, You know, you can have anything in the world that you want. You got to be willing to step up and ask for it and pay the price and that there’s great truth to that. I think as you build a business as you innovate as you do these things, there’s some times that we need to work on or other sometimes we take risk on our own and so forth. But but by God take a step back, look around you look at the people that are there and willing to help if people really do like to help ask him to buy things is differently a different than asking them to help you with things right. So I know that’s that’s something I believe very strongly and it served me well.

Unknown Speaker 52:38
That’s powerful for sure.

Unknown Speaker 52:41
Do you have any newly formed habits, I know COVID has changed a lot of people’s daily habits and routines is anything cropped up for you that’s either good or bad?

Unknown Speaker 52:50
Well, my carbohydrate intake is probably increased during this but you know, I actually have tried to, I used to play the guitar and I got away from it for many, many, many years. My new form habit is I’m spending about 30 minutes a day, getting back on the guitar hoping to come out of COVID so I can write a couple songs with the Rolling Stones. That’s awesome.

Unknown Speaker 53:09
Yeah, and they’ll still be going by the way. I’m pretty sure yeah,

Unknown Speaker 53:11
it goes down. It’s pretty good actually. So yeah.

Unknown Speaker 53:13
If you could write a book or put a big billboard out on the highway, what would the title beer what would the message be?

Unknown Speaker 53:20
Wow. That’s, that’s a tough one. I would say it’s all about people. You know, it’s all about people and take the time to surround yourself with good folks who care be transparent. You know, be honest with your feelings and and and you know, run at things not away from them. You know, I mean, I know it’s a hard question to answer in one sentence, but I’ve done the best I can. So

Unknown Speaker 53:47
I love it. You kind of just answered this one. But I’ll see if your answer varies here. But favorite artist or musician,

Unknown Speaker 53:55
not necessarily Rolling Stones. I mean, you know, I these guys make fun of me because I’m not the is in tune with some of the collaborative I mean that the contemporary music and so forth. But, you know, I’m a huge Jimi Hendrix fan and an Eric Clapton fan and Stevie Ray Vaughan fan, those guys just could play. And so certainly my favorites right there.

Unknown Speaker 54:14
I need to get you and my dad together because his list is about the same. He worked for a company for years called Welch Allen, which was a few years ago acquired.

Unknown Speaker 54:25
Yeah, exactly.

Unknown Speaker 54:27
And then you’ve talked a lot about restaurants but favorite food or what’s your favorite kind of restaurant? Man, you know, I just I love Cajun Creole cooking. I really do. And then, you know, a lot of people know it’s really truly the only indigenous American cuisine. Interesting, you know, I mean, Indian food I mean, but you know, as an as an American Indian is the other one but, but it’s, it’s such amazing stuff because it’s such a, again, it’s a very collaborative between Spanish right and French and so forth and what comes together so big, big fan, big fan of, of that cuisine. Good bottle of Merlo and a great to fe is about as good as it gets for me.

Unknown Speaker 55:03
Well, Wayne, any last words, anything you want to get out there about the venture Center, which you guys are doing here that we haven’t talked about?

Unknown Speaker 55:08
No, I just would, you know, love people to pay attention to what we’re doing here. You know, come to the website, come to our events come see what we’re doing. Get involved, there’s, there’s really a place for people to participate. We were constantly seeking mentors to help and you may not be busy doing that, but by God, when you’re needed, there’s there’s a real chance to make a difference. You know, I think we’re doing great work in Arkansas, we’ve had the good fortune of being recognized globally for the programming that we’re doing and so forth. So hope that’ll continue but in reach out if we can be helpful, I mean, that’s what we’re here to do. We’re here to serve. We are truly servants of this community, and to entrepreneurs and to the extent that we can be helpful to you in any way, shape, or form. We want to do that and the other thing too is if you see great companies have great ideas who need a place to incubator, come be part of our spark program are part of our accelerator by God. You know, put your hand up and let us know. We were We’re only about 14 eyes with the seven of us all together. So we’re always looking,

Unknown Speaker 56:03
love it with the world going virtual almost overnight, and the digitization of all the things you guys are doing. Is this a Central Arkansas based thing? Can people from outside of Central Arkansas or anywhere in the country really kind of be a part of the lunch and learns you guys are doing virtually and things like that?

Unknown Speaker 56:20
Absolutely. And we hope to and we actually see that, you know, our participation, both through Facebook Live is through is through our zoom channels and the things that we’re doing is increased dramatically. So we hope that we’ll continue with people sharing what we’re doing and coming to be a part of it. One of things we work really hard on is trying to make sure that our content is relevant and that our programming is relevant to people you know, there’s there’s a lot of theater around entrepreneurial stuff and, you know, we don’t want to be the the circus that comes to town and sets up the tent and walks the elephant down the street and leaves. We want to be here for the long term for people and be a resource that can be supportive to them. So you know, I’m hopeful that the what we have done Community wise is now growing to become more statewide, that can become more national, that people who touch the venture center tend to get involved, which is great. Even the bankers who come through we see them on our community programs and stuff like that calling in from Virginia and California, New York and Chicago. So that’s kind of cool when there’s stuff that’s, you know, of interest that like we recently did this one group talked about selling a business. We had a couple of folks on there who had come from, you know, kind of the other side of our business. So, yeah, I mean, I hope you know that our recognition continues to expand globally and that people will come and participate. I think there’s something for everybody here. I love it. Well, Wayne, thanks so much for being on the show. And best of luck to all the things you guys are doing here, Nate, thank you. I appreciate that and appreciate you taking time to listen to my story and get hopefully can be helpful to somebody.

Unknown Speaker 57:49
If you like this episode of Titans of Industry, head to contenttitan.co/podcasts for more episodes, or subscribe on your favorite podcasting app. And if you know of an industry Street Titan that’s doing amazing things. Let us know on social media or through our website so we can tell their story. Thanks for listening

Transcribed by https://otter.ai


No-Contact Service

Safe Set Video

Communication is hard, even on a typical day. Throw in a global pandemic and it can become nearly impossible to continue moving in the right direction without thinking outside of the box. We’re all trying to stay safe right now. Our daily lives have been uprooted and it’s a scary time for most people do to the COVID-19 pandemic. But, it is imperative to stay connected and keep your eyes on the future ahead. We’re here to keep you safe and healthy. This is why we’re introducing SAFE SET VIDEO. 

We offer a “no-contact” production service to help you concisely and effectively stay connected with your audience and organization to keep them caught up with important information, promote products and services, stay front of mind, or simply check-in. We’re here to help you stay virtually connected and engaged during these difficult times. 

We have a skilled team of scriptwriters, graphics and animations artists, editors, and voiceover artists to create unique and engaging videos for your organization. We offer 15, 30, and 60+ second animated and motion graphic videos to meet your objective. 

In addition, we can take your own photos and videos recorded on your phone or pulled from your archives, and edit them with a clean and professional touch. This can include adding motion graphics, animations, sound effects, professional voice over, and music to make a head-turning video for you to distribute. Now you can record videos on your phone and have a team of experts to elevate your content. 

Contact us for a consultation.

How it works:

  1. Start by contacting us for a free consultation. Then we’ll either collaborate with you to write a script or have one of our skilled scriptwriters craft one for you and assess your needs. 
  2. Identify all assets needed for the video. 
  3. Create stunning motion graphics, including a custom logo animation, edit existing footage or stock footage, and add sound effects and music to your video. 
  4. We will send you a review link and offer 2 revisions.
  5. We will deliver the digital file to you via Dropbox or any other file-sharing software. We can also help you distribute your video to your preferred video sharing site or social media platform. 

Reasons to use our “no-contact” production service:

Uniquely and effectively stay connected with your customers and employees, send important messages, promote a product or service, let your audience know what you’re doing in the community, answer questions, create demo. or explainer videos to educate your customers or employees.

If your project still needs in-person production, contact us to learn more about how our video production company is executing on-location photo and video shoots in Little Rock, Arkansas, Nashville, Tennessee, or anywhere in the nation safely. 


Miguel Lopez | Titan of Community

019 Miguel Lopez | Titan of Community

Titans of Industry | Episode 019

Expert insight on leading in your community

Miguel Lopez | Titan of Community

Summary

In this episode, I sit down with Miguel Lopez the Chief Community Officer at Encore Bank, and a board member of multiple community organizations. Miguel talks about being a first-generation immigrant from Mexico and how education was his ticket to a great life, how serving his community and encouraging diversity has become one of his greatest passions, and how he’s part of a leadership team that has been referred to as the “Avengers of Banking.” I also want to say congratulations to Miguel and being selected in the inaugural class of the future.

View Transcript

Unknown Speaker 0:00
A large portion of Americans don’t have a bank account. They keep their money cash. I saw how I grew up and how my friends grew up. And I thought there was a huge disconnect between the banks and the communities that they should be reaching what I’m really passionate about helping the unbanked and the underbanked it cost them more not to have a bank account.

Unknown Speaker 0:16
Hey, it’s Nate Disarro, and welcome to Titans of Industry, the podcast where I talk to industry leaders and innovators who are at the top of their game and leading the pack in their fields uncovering some of the best stories in today’s business landscape. In this episode, I sit down with Miguel Lopez the chief community officer at Encore Bank, and a board member of multiple community organizations. Miguel talks about being a first-generation immigrant from Mexico and how education was his ticket to a great life, how serving his community and encouraging diversity has become one of his greatest passions, and how he’s part of a leadership team that has been referred to as the Avengers of banking. I also want to say congratulations to Miguel and being selected in the inaugural class of the future. 50 business leaders in Arkansas, an honor that multiple guests on this podcast have been selected into. Now let’s get to the episode. But before we do, our team at content Titan wants you to know that we understand the challenges business leaders and marketers are facing right now with moving to a more virtual world. We are experts in taking human connections and turning them digital. From virtual Events and Video presentations to promotional content and advertising. We are here to help guide you through the process of staying in front of your audience and making your life a little bit easier. People tell us all the time that they are lost and don’t know what to say or do and we exist to help your business continue to move forward, virtually. So if you’re ready to take your business and content strategy virtual, our Titans are ready to help. Let’s get your business back to business.

Unknown Speaker 1:54
Now here’s my conversation with Miguel Lopez

Unknown Speaker 1:59
Miguel Love that we get the chance to sit down and have this conversation. I’ve known you for a few years now, I think the first time we met was an interview we did a few years back with just communities of Arkansas. And I’ve known ever since then kind of your involvement in the community. And you’ve been a part of a lot of boards and things. And I mean, I gotta admit, you’re not that old to be doing all the things you’re doing. So I’d love to just jump in with you know, give me kind of your, your background. How did you get involved in all these things? And where are you at right now?

Unknown Speaker 2:28
Yeah, so I was actually, I was born in Mexico, as my name will give it away. And my parents had some businesses in there and we’re doing pretty well. And then like, 94, the economy just tanked and my parents were, they just didn’t want to be there anymore. So they literally sold everything they had, and upgraded them our family to go to the US and in search of the coveted American dream. And I was about two or three at the time, and we landed in California at first and parents didn’t really like it. We had an aunt that still lives in Sherwood Arkansas to this day. And you know, always I think in life, we can always pinpoint those moments that were just, you know, pivotal in your life. And for me, that’s one of them. When that answered, you should try Arkansas. You know, we didn’t know where it was, I didn’t have any connections except that and, and we moved here and it was the best thing that my parents could have ever done for us because Central Arkansas has been a dream for us. And moreover, every dream I’ve ever had Central Arkansas has helped realize it for me. And I say all that to say, you know, my my wanting to get involved. That’s kind of my way of giving back. You know, my mom always said our rent in this world is service to others. And you take where I come from and what Central Arkansas has given me, my family. It just almost kind of feels like an indentured servant, right? So I’m always finding ways to kind of plug and play and help out wherever I can. And that’s why I’ve just kind of always been involved because to me, it’s not only fun, but it’s a good way of finding yourself is through service I found and just to give back to this community that’s given us so much.

Unknown Speaker 4:05
That’s awesome. So what’s what’s your career path into this point? How have you kind of made your way to now being, you know, a vice president at a bank?

Unknown Speaker 4:14
Yeah, you know, I can’t, I never thought I’d be in banking at when I first got into banking. I jokingly said, the only qualification I had to be a banker was that I had a bank account. And I just never really didn’t know what I didn’t know any bankers. Um, at the time, I was working for the Chamber of Commerce doing economic development, and I loved it. And I had a friend, friend and now friend that reached out and said, Hey, you know, we’re looking to hire, you know, a guy that could do X, Y, and Z. And I just so happened to fit those molds. And I said, Man, I’ve never thought about banking. And then as you know, learn more about it. I realized that banking is just super rewarding career because you’re helping people with some of the most sensitive issues in their life, right their finances. And once I did it, and I was at first community at first and loved And then had the good fortune of hearing about encore and the work that they’re doing. And I just jumped at the chance to be part of Team encore and kind of help provide a true community kind of boutique bankfield to Central Arkansas and some of the other regions we’re going into.

Unknown Speaker 5:17
Everybody’s got a bank account. And everybody sort of chooses a bank based on certain criteria that maybe it’s the one closest to their house, maybe it’s the one they know somebody that works at or they like the colors of the logo the most. Who knows why people choose

Unknown Speaker 5:29
the toaster, right? That’s right, exactly.

Unknown Speaker 5:30
So talk about your role there and how that helps kind of develop this sense of community banking.

Unknown Speaker 5:38
So my title is a chief community outreach officer. And effectively what that means for me is I’m kind of the guy that’s out in the community, waving the flag for the bank, but more importantly, kind of hearing the needs and the wants of the community, and then relaying those back to the C suite of the bank to say, Hey, here’s some things we can be doing. And a lot of what I’m really passionate about is helping the unbanked and the under Bank, you know, for someone like yourself, I’m sure it’s never dawned on you to not have a bank account, right? Your parents had one, they open your checking account when you’re a little kid, you’ve always had a bank account? Well, there’s a large portion of Americans that don’t have a bank account, they keep their money, cash, or they go to cash checking places. And it’s actually a detriment to them. Because if you ask them why they don’t have a bank account, more often than not, they’ll say I can’t afford it, right? They think it costs money. But in reality, it costs them more not to have a bank account, because every time they get to check cash, they’re paying fees, right? Or every time they go get alone instead of going to their bank, or they go to the payday loan guy, and it’s super expensive. And that’s something that’s really near and dear to my heart. because growing up Hispanic American, my parents really didn’t have a bank account, right? Of course, when we moved here, we didn’t have two nickels to rub together. So we didn’t really need a bank account. But what I realized was, you know, I saw how I grew up and how my friends grew up, and I saw there was a huge disconnect between the banks and the communities that they should be outreaching and that’s kind of been my My rally Kraft for the past couple years to say, Hey, we as a bank, we’re going to make a concerted effort to reach out to this demographic to let them let them know a couple things. One, we want your business, right. We want your trust, and we want to be your partner. And I think you have to do all those three things in unison. And the more I saw it, the key to upward mobility in America is you have to have a strong financial partner, be your bank or your credit union, preferably your bank and preferably encore bank. But you need that strong bank in your corner so that you can come in and say, hey, I want to buy a car. I want to buy a house. And it’s no secret that the easiest and fastest way for Americans to build generational wealth is through homeownership. Well, if you don’t have a bank account, or if you’re not monitoring your credit, it’s gonna be really hard for you to do that. And unfortunately, that disproportionately affects communities of color, black and brown. So in my role as to answer your question more directly, that’s kind of what my role is right to help and kind of be the eyes and ears for the bank and go out in the community and kind of be a bridge More so than anything between both communities.

Unknown Speaker 8:03
I love that. And I think for you personally, you’ve taken it on as a mission to sort of blend that professional career and your personal agenda of service to others. And how do you do that in the community? And so, like I said, You’re on several boards that I know of, and and that comes from your dedication to being a servant, and a servant leader. And so how do you kind of mix the two into your everyday world?

Unknown Speaker 8:30
It’s a great question. You know, part of part of me being in this role is to be out in the community and letting them know that, you know, encore bank is here to help and we want to be a partner. And, you know, I love serving on those boards because it allows me to do two things, right allows me to give back to the community but it also allows me to be out there and in pressing flesh with some of the most influential people in the city. Which, you know, doesn’t help doesn’t hurt rather from a business development standpoint. So that’s kind of the way I do it, but also it’s just, you know, I think In order for if you look at any community in America, right, I think they have a couple things, right? They have other big university public university, they’ve got hospitals, and they’ve got a strong bank. If a community doesn’t have either of those three things, they’re going to be in real trouble real soon. And I think the good thing about literati is we’ve got tons of really good banks, right? And I think encore is at the top of that list. So how do we continue to be top of mind for people so that when they have a question or a concern, they can reach out to us, and we can start building some true meaningful relationships.

Unknown Speaker 9:31
I love it. I think the first time we met was through this project with just communities of Arkansas, which, you know, I think right now, in 2020, we’ve got a lot of things to talk about. One of the biggest ones is diversity and inclusion. And we did a project a few years ago that talked about all the all the same things, and that’s something you’ve been passionate about. So talk me through sort of what that looks like for you as a Hispanic American and someone who has made it there. job to include people who are oftentimes, unfortunately left out of the conversation. Yeah,

Unknown Speaker 10:06
I’ll start with a real quick story on why I like to do what I do and be as visible as I can. You know, I get asked to go speak at high schools quite often for Career Day, and something I relish. Now, one particular day. This was actually a middle school, I was there, and I’m talking about career day. And that day, of course, is pre COVID. So I had a suit and tie and the whole, the whole jazz. And I’m talking about you know, why I love banking. And my job in this Hispanic kid in the front row just shoots his hand up in here. And he goes, where are you from? I said, Well, you know, I live and share with relevant West litter og, but you know, Mexican, which is what he was getting that what he asked, and he looked at me like I was lying. He’s like, No, you’re not. Yeah. And he starts talking to me in Spanish as if to catch me in some elaborate lie. So boom, I hit him with my Spanish and he’s just like, whoa. And I said, Why don’t you believe that I’m Mexican. And he said, Mexicans don’t wear suits to work. And man that that hit me hard. And I just looked at him and said, you get a good education. You can wear whatever you want to work, lab coat, hardhat, suit tie, whatever said your limitations are only the ones you said to yourself. And as I was driving home, it just hit me how just you can’t be what you can’t see. And maybe that kid never thought he could be a banger because he never saw himself wearing a suit, or he probably never seen anyone in his family worse, you know, that he did. I’d like to think that maybe he’s, you know, his horizons have broadened a little bit. And for a lot of people, candidly, I’m the only Hispanic they know. So it’s kind of like a pressure that I put on myself to always put my best foot forward. Because especially now, it’s no secret that, you know, hate crimes towards Hispanic Americans have increased substantially over the past couple years. For for reasons I think we all know. So that’s something that I’m always cognizant of, you know, found the only Hispanic person that Nate knows, I have to talk you know, really well and I have to dress really Well, and I have to be on my best behavior. It’s probably an unfair pressure that I put on myself, but I do it anyway. Because I think that’s how you change hearts and minds of folks. Especially but but I say all that living in, you know, in the deep south and saying earlier that it’s been, you know, the best thing for my family. And I think that’s somewhat of a cognitive dissonance here in the last couple years on on that, but that’s why I’m so passionate about it, because I know firsthand that it’s just important for people to to see and moreover, you know, being on all these boards, I think one of the reasons that I get asked to be on them is because I’ve provided a different lens and a lot of them right, I’m a first generation American, I’m an immigrant. English is my second language. I just bring so many different lenses that candidly make us a stronger board because if you have 12 people in the room from the exact same background, same college, you kind of get stale ideas, right. And there’s no there’s tons of data that shows that the more different the room different the ideas you can be in I think we live in a world where we want different ideas, we want different perspectives, because that’s what provides, you know, really deep and meaningful conversations.

Unknown Speaker 13:08
I love that. And I know there’s not a, it’s a very complex problem to solve. With some of the things going on in our country, I think we’ve seen a lot of positive movement and progress. But from the chair you sit in, being out in the community, seeing so many different vantage points and having a unique perspective, to speak to. What do you see is a step forward? How do we continue to move towards equality and everything kind of feeling more equal than I think a lot of times, it is,

Unknown Speaker 13:43
you know, I think we’ve made some strong headway in that. And I see that when I’m in boardrooms that are, you know, pale, male and stale, and they look at me and they say, we’ve got a diversity problem. Right. And when they say that, it’s like, wow, if they’re starting to get it, that’s a huge bonus for us. And I think it’s incumbent upon folks like myself that are privileged to be in that room and have that said to him to say, Okay, how can we help them out? How can we help diversify their board? How can we bring different ideas, and diversity isn’t just you know, black and brown, it’s also income. It’s also shared experiences, it’s also demographics. So I think that’s one of the ways that we do that is when when someone reaches out and says, Hey, you know, we’ve got a diversity problem. First, just congratulate them for realizing that because for a lot of folks, it’s a tough pill to swallow. Right. Some people were, you know, as one of my buddies says that they were born on third and thought they hit a triple. And for them, it’s it’s hard to kind of realize that, you know, a lot of what you have is just by virtue of who your parents were. And there’s nothing wrong with that. You should be proud of that. But if you have a position of power, and you’re in a place where you can bring systematic change, I think you should make every effort to do so.

Unknown Speaker 14:56
That’s powerful.

Unknown Speaker 14:58
Sometimes, I evaluate my own circumstances and want to feel like I have a well rounded point of view because I grew up in a town called Plano, Texas, which, on almost every list, it’s one of the top five cities in America to raise a family, you know, gross income, it’s just one of those cities, that just is pretty much where everybody wants to feel like they’re from. And I went to a high school that had a lot of diversity to it. I mean, people of every race, every ethnicity, and, and I felt like I had a good understanding of the world because of the fact that I grew up in that environment. But then, as I’ve obviously become an adult and traveled and done all these things, you realize, well, just because I was around people of a certain race or people that thought differently than me doesn’t mean that I still didn’t have certain privileges that they didn’t, but I didn’t realize that at the time, and it took me a while to even acknowledge that like you were saying that acknowledgement is the first piece of it, especially when it comes to The business world, I think we have a lot of work to do still. When I talk to people, and you know, you have a position to fill, and you’re looking at resumes, I would like to think people aren’t looking for race or age or gender. But I think a lot of times, there’s probably certain positions based on the company culture, the community, the client base, where those things become a factor. How do we eliminate those factors?

Unknown Speaker 16:28
That’s a great question, you know, to to example, on your high school experience, that’s what the huge that’s the main difference between diversity and inclusion, right. And the best example that I can give is you get a glass of milk, right? And you add chocolate syrup, right? That’s diversity, right? But if you don’t start at all the chocolate milk just stays at the bottom, and all the milk stays at the top right. So you’re diverse, but you’re not inclusive. It’s not it’s not chocolate milk until you get the spoon and you stir it up and then you make chocolate milk. That’s where the inclusion comes in. Right. So go into high school. That’s diverse is great, but you know, it’s saying, hey, I want to go make friends with the Hispanic kids, or Hey, I want to go make friends with the African American kids. That’s really where you get the the beauty of it, I think I mean, just imagine, some of my best friendships are with folks that come from different backgrounds. And I, of course, that’s easy for me to say, cuz no one really has a background that I mean, not as many people have the back on that I come from. But in the business community, you’re 100%, right. You know, I’ve had folks that say, well, I’ve, you know, I’ve tried to hire minorities, but I can’t ever get them. Where do you what do you put it at? Well, you know, I tell people, I’m a country club, or I tell them that and I’m like, well, man, you’re in the wrong place. Right? Or, you know, you just have to have more intentionality behind that, right? You have to go to you have too much like in my role, you know, I can’t, I can’t just sit in my office and expect for the Hispanic community to come bank with me just because I’m Hispanic. I’ve got to go out there and pound the pavement and press the flesh and let them know that I won’t do business the same way an employer should do say, hey, I want to hire a more diverse workforce, right? But He’s got to get out of the office and be involved in the community, but also reach out to friends that you know that have those because I think one of the biggest beauties of literary work is that as a city, we’re big enough to be a metropolitan city. But we’re still small enough to have that small hometown feel. And that’s one of the things that I’ve benefited substantially from that is, you know, you do right by one person, and they’ll let their friend know. And the next thing you know, you’ve got more friends than you can ever imagine. And I think that’s how you in the business or that that’s how you do it, you just have to have more intentionality behind it. And I give up the first time, right if you if you have a position and you But to your point, right, you want to make sure you hire the most qualified person, regardless of skin tone and color, but you can’t just get away with it by putting it on LinkedIn, and hoping that you know, you have applicants of color that apply. Knowing that, you know, that might not be the best place for him. I’m not saying it’s not but you just have to try different things.

Unknown Speaker 18:54
All right. So talking about sort of advancement, where things are going what are some Things that you’ve seen sort of shift and change, especially in COVID. Right now, you know, I mean, obviously, we were talking off camera a minute ago about funny little memes that are out there. And the things that change the world faster than anything may not be somebody’s innovative thoughts and ideas. It’s a global pandemic, and it forces us to be more technological. But there’s pros and cons to that, because especially if you’re talking about people who have never banked before, now you add technology to the mix, and they may not have access to that technology. So what are some of the things that you’ve seen from an advancement standpoint, where the industry is going that you are involved in? And then what challenges does that present? On top of it?

Unknown Speaker 19:38
That’s a great question. You know, harking back to this great quote by Charles Darwin, who said, it’s not the smartest that survived. It’s not the strongest that survived. It’s the ones that are most willing to that. And I think that is still true today, even more so back then. And especially as it relates to, you know, to COVID. Right. And I say that being a banker in an industry that historically moves at The speed of smell, right? I mean, we’re, we’re risk averse by nature. We’re conservative. We, you know, I’ve got customers, it’s still balanced their checkbook and God love them. And I think that’s one of the beauties of being at encore right now is you know when we all kind of got together and as we hire, we are intentional about hiring folks that don’t say things like we’ve always done it this way, or that’s how I’ve learned to do it. We’re intentional on hiring folks that want to think outside the box and want to genuinely provide something that isn’t out there. And you know, our slogan is, you know, building something better and we genuinely believe that we can and I think COVID was a prime example of that right? I think it it was a stress test to our model to see you know, if it worked, but that was one of the beauties of it is here comes this pandemic came out of nowhere, and now we’ve got it respond to it. And I think one of the best examples I can give you is PPP, right? We were able to fund 100% The applications we received on from PPP, which kept about 1100 Arkansans on the payroll. And that’s what gets me excited every morning as being able to be there for for our customers and our community. It genuinely felt at the beginning of it like we were economic first responders, right? You had businesses calling you saying, Hey, what’s this PPP do? How do I apply? Do I have to pay it back? I’m about to layoff these people. If I can get this loan. It’s a lot of pressure on a banker, right? Which historically, everything moves slow and you dot your i’s and cross your T’s. And then this happened and like, we’ve got to learn about it. We’ve got to inform our customers, and then we got to give them the funding. But I think our team handled it exceptionally well by the by the metrics that I’ve stated. And that to me, is what banking is all about is you know, I always tell folks, you know, as a as a smaller, more boutique bank, we’re not going to be in every corner. We don’t want to be but we’re going to be in your corner if you call us and I think we During the pandemic, that we were able to prove that to a lot of folks,

Unknown Speaker 22:04
that’s great. And 100% funded is monumental. I mean, I know that early on, there were a lot of complaints from business owners saying we can’t get the funding, we need to be able to continue, you know, paying our people, which is most important. But I know a lot of banks did a great job of really fighting for their customers. But it was it was such a challenging situation, because again, nobody had ever faced it. And I think the the people that really rose to the top were the ones who had great leadership behind them. So from a leadership perspective, you know, being in the C suite of the bank yourself and and having strong leaders around you, what are some of the things that stand out as far as how you guys really move ahead and take care of your customers?

Unknown Speaker 22:49
Yeah, you know, I think one of those is just being open to new ideas. Right? If you look at Bank, I would venture to say banking in the last five years has changed more than it did in the last hundred years. Like I said, You have to have leadership’s that are okay with saying I don’t know, right? Or, I don’t know. But let’s hire someone that can help us implement that. And that was one of the beauties of us at encore is our C suite. I mean, you’ve got three of the sharpest bankers in the state and Chris Roberts, Philip Jett and Bert Hicks. And, you know, I was super comfortable where I was prior, but it wasn’t until I met with him and sat down and they kind of shared with me their vision and mission for the bank and what encore could be that I was like, sign me up, you know, let’s, let’s let’s do some good for the community and grow. But I think some of the characteristics is, you know, being open to new ideas, not being not being scared to take risk, right, which is counterintuitive to everything a banker does, because what I always tell people is Yeah, bankers are risk averse. But we’re not never going to take risk because that’s what a loan is. It’s always a risk. You just have to know, monitor safe and soundly. And I think we just have to apply those same principles to adapt New technologies, right? One of the things that we’re focusing on now is online account openings, right? You know that I think the days of folks going over to your corner branch and you know, opening a bank account and getting a coaster or a toaster or whatever, those days are long gone. I think folks want just quick instant account access. And we’re doing everything we can to make sure that we provide that for the customer that wanted

Unknown Speaker 24:23
my single business monitor is just be easy to do business with. And I think especially now, more than ever before, that means don’t put a bunch of paperwork in front of me, don’t make me come do something at a certain time. Don’t call him one 800 number. Exactly. I

Unknown Speaker 24:37
was talking with a customer or a potential customer at the time. And he said, What’s your customer service? Like? That’s what his main concern was. And I said, Man, you’re looking at it. You got my cell phone, you call me. And that’s when he was kinda like, Whoa, you know, because he’d come from a big bank that you know, he didn’t have a relationship and he called him one 800 number. And this is a big time guy and For me to just say to him, call me What takes What do you need? We’ll do it for you. I think that was kind of a wow factor for him.

Unknown Speaker 25:07
That’s awesome. When you think about your own growth and development, what are some things you do to stay sharp and kind of improve yourself?

Unknown Speaker 25:17
That’s a good question. You know, I think there’s kind of a dual pronged, there’s a professional and the personal and I don’t think they’re mutually exclusive. But personally, I make sure that I take care of my body. And that sounds stupid, but I think it’s so important to exercise daily to have a good diet, to meditate and to sleep well. You want to be physically there every day, right? Every day you wake up, you know, I like feeling good. I like being alert. I like being attentive. I also like to just stay stay up to date with you know, with anything that’s going on in the banking world, right. So I read, there’s a great website for all the bankers out there called the financial brand and it just has these current up to date banking articles. I’m also constant Reading a book because to me it’s it’s kind of a I think overall well being is a three legged stool right? your spiritual well being whatever that is for someone whether it’s you know, religious or not, your mental well being right wouldn’t be mentally healthy and your physical well being right and i think at least I personally try to everyday exercise those three whether it’s praying in the morning, morning workout reading a book at night, you’re constantly exercising those things because one of the things that I think a lot of folks don’t realize is that success isn’t a big you know, big aha moment I think success is is boring. It really is. It’s incremental, good habits that you do daily. And that’s not going to sell a lot of books. It’s not going to be sexy to say hey, all you have to do is do this every single day of the rest of your life where people want I’ve seen is they want you know, the magic pill. Hey, if you do this one thing, they this one thing only you’re going to be successful. That’s what they’re looking for. In high school. My high school football coach was my son was my history teacher because he No, it’s the south and that’s how that works. And he said, Lopez swears he said, Lopez, you’re Mexican, right? And I said, Yes. And he goes, can you kick? And I said, is the pope Catholic? He said, You’re such a smartass come out for the kick the football team, we need to kick our kicker had just graduated. I’ve never I’ve never touched the football at this point, right? I’m Mexican. I play soccer. But I to his point, as as stereotypical as it was, he was right. I could kick and I should have been practicing. I wasn’t great. And I told him, I said, coach, I’m no good. I’m not great. He said, I don’t need you to be good. I need you to be consistent. And for whatever reason, that stuck with me, because I was never a great kicker, but I was consistent. I would. I couldn’t kick a 50 yard field goal, but I could hit it down the uprights every time from for the extra point. That’s what he was wanting. And I say that to say in life, that’s what people value the most is consistency, right? I don’t care if you can do one good podcast now. I want you to do 50 good podcasts. And I think that’s one of the things in life that’s helped me is just you have to be consistent, right? You always have to be, you know, even if it’s a bad day, or even if I don’t want to work out, or even if I don’t want to read, just have to be consistent, because as the old quote goes, water cuts through rock, not because of its power, but because of its consistency. And I think that’s kind of my main takeaway.

Unknown Speaker 28:23
Yeah. And it goes to the same mantra of everything is a marathon, not a sprint, right? I mean, you think about somebody running a marathon, if they hit mile 15 success to them, maybe mile 16, but they haven’t crossed the finish line. They’re just looking at that one next thing, whereas a sprinter, I mean, 10 seconds, three races over. And now what, you know,

Unknown Speaker 28:44
I did a half Ironman two years ago, and I just randomly woke up when I was trying to set like goals for myself and I had just graduated from my undergrad I was about to start grad school. And I wanted something to keep me hot and bothered in between because that’s just how I operate. You know, people say I will On a one month vacation I’m like, Man after like four days I need something stressed me out. I don’t know what it is. So I signed up for this Ironman. And I get to Chattanooga. And literally the moment I jumped in that river I wanted to get out. I mean, it’s like that Mike Tyson quote, everyone’s got a plan, they get punched in the mouth, Wham. I mean, it hit me. And I was like, I didn’t drive eight hours to just get out of river so I swam and almost died in the river but got out the bike was fine cuz I’m a cyclist and I love that and then when I but I got a little too aggressive on the bike and when I started doing the running portion, the half marathon literally the moment I got off my bike, both my hamstrings just gave out I mean, I had cramp and I was on my knees and some volunteer comes up behind me and throws table salt in my mouth. And literally just pushed me and I’m surprised I didn’t just fall on my face. And I just walk I mean, I you know, my would frustrating thing. My cardio was great. I could have ran it, my legs and given that I literally walked half marathon, which is the most embarrassing thing But didn’t give up. And what I loved about that is, you know, I think anyone people people get impressed when I said it a half half Ironman. And to me, it’s really not impressive because anybody could do it. I mean, if your life depended on it, Nate, you would find a way. But it’s doing it when your life doesn’t depend on it, that I think it’s impressive, right? When you have no reason to do it, but the fact that you’ve set that goal, and I thought about that every step of those 13 miles like, man, I should just quit and I’m like, you’re not gonna quit.

Unknown Speaker 30:28
When it goes back to the interconnectedness you mentioned, the mental, the physical and the spiritual, because, you know, your physicals done, right. I mean, literally, your body didn’t want to go any further. But the mind you trained your mind, strong enough to say, you know what, we’re gonna make this body do what we want it to do.

Unknown Speaker 30:44
I never thought about it that way. But yeah, you’re 100%, right, because you know, those three things are, I like to think well balanced on my end. And one of those gears gave out but the other two are still there. And that’s a

Unknown Speaker 30:53
good way to look at Yeah, well, and we just had Brian Mears on the podcast CEO of Allegiant health centers, and he talks about, you know, the the interconnectedness of those three things and how a lot of times when it comes to people going through mental health treatment, kind of the, the old way of doing it is we’re just going to prescribe you a pill. And you might talk to somebody and we’re just going to treat that mental piece. But we’re going to forget about the physical and spiritual even though it’s all connected. So we’ve got to look at all three in order to fix the one man

Unknown Speaker 31:19
that’s so important right now, you know, run out with COVID It’s no secret, you know, the media tells you you need to wear a mask, which is great. And you should the media tells you need to socially distance, which is great, and you should, but what’s frustrating for me is they’re not telling you, you need to exercise more, you need to eat better, you need to get outside get some vitamin D, they’re not telling you those three things and not to sound like a conspiracy theorist or anything, but there’s no there’s the data shows that if your BMI is like 42% or higher, and you get COVID it’s not gonna be good, right? So if you know that, why don’t you rectify that right? And it’s easy for me to say because I love to work out but that’s one of the things that I’ve started doing in light of COVID. I went vegan about three months ago. Just because there’s tons of research that shows that your immune systems better your metabolism systems better. And if you got this disease that debilitates those three things, why not get on the on the on the attack and boost it up so that if and when I do get COVID, right, hopefully I’m either asymptomatic or I just get them out head sore, and I’m fine. And I’m not I’m not on a breathalyzer. Now, I could get it and die from it. Right? But so Can anybody least I’m going to do is do what I can, on my end. And I think if you look at in America versus other countries, 42% of Americans are overweight, versus China. 6% of Chinese are overweight. So that’s something that I think that’s why unfortunately, it’s hit us so bad is because as a country, we’re just so unhealthy. And I always pride people in that take good care of their health because, you know, your body is your vessel. It’s so important. It’s the one body you get, you know, take care of it. But also a few expect, you know, to do a lot of things To be high producer, you’ve got to have a well oiled machine. It’s like a race car right? If you want to win that race, well you better get the oil change, you better gas it up, but keep the tires nice and threaded. Same with your body.

Unknown Speaker 33:12
Yeah and all back to that same point. Oftentimes our weight our health, our physical well being is directly related to our mental well being, you know, if we want to be in shape, we just have to do the things to make it happen. It’s it’s not a physical thing as much as it is a mental thing.

Unknown Speaker 33:32
Well, and you know, it’s funny, especially with COVID you know, they shut down the gyms for a while, and I’m a guy that goes to the gym just about every day. And then I started thinking I was like, I don’t need the gym, right? You know, do 50 air squats and see if that’s not a workout or do 100 push ups at the house? And I think one of the one of the good things I think a lot of one of the silver linings rather of all this is I think a lot of people are starting to get out right? I mean, if you go ask any bike shop in town, they can’t keep them on the shelves because I think Folks are just craving social interaction in a socially distant way. But also they’re just craving to get out of the house and stretch their legs. And I think it means more bike sales and more people using the bike trails. And that’s a silver lining for sure.

Unknown Speaker 34:16
Remembering to be to another point, and that is the people we surround ourselves with. Help us be who we want to be, you know, they say you’re the average of the five people you spend the most time with. And you’ve mentioned a lot about the things you do to take care yourself physically, you know, the people you’re around on a professional level. So talk to me a little bit about some of the people in your life, some of the Titans in your world that, you know, you kind of look up to and help influence your day to day,

Unknown Speaker 34:42
man. The first and foremost at the top of any list is my mom. I’m a huge mama’s boy. But but to her credit, she is the best mom in the world. And she would always tell me this grown up in Spanish, she would say the Macomb Kenan does direct kinetise which in English translates to tell me who you’re hanging out with and I’ll tell you who you really are. And I’ve always thought about that right in high school and I had friends that started getting into drugs or starting doing stupid stuff I just kind of out of my life, because that’s not who I am. That’s not who I wanted to be. And to my mom’s point, that’s not who I want to be associated with. But to answer your question more directly, I realized really early in life, growing up as an immigrant with no social capital, that it’s really important to know people and to pick a good mentor. And I’ll give you one really funny example the very first time I got to meet President Clinton was at a fundraiser here in town and I for whatever dumb luck on my end, I knew the guy who was hosting the fundraiser so I got to be invited but as a as a volunteer. And you know, they’re giving out the volunteer task and I’m no idiot, I want to I want to connect with these people, right? I’m a nobody I know that but I don’t want to die, nobody. And they were given out the task and I wanted it the one that would give me the most face time with somebody. And they’re like, who wants to drop the gun? cart. Boom, I shot my hand. Oh, right. My God, my job that day was to drive this golf cart in this huge house and drive the the guests. Right. So to me I get face time with these movers and shakers. I was like 18. And as fate would have it, one of those was President Bill Clinton. So here is one of those pinch me moments, right. Here’s an immigrant from Mexico that had no reason to be here driving one of the presidents of the former president knighted states to this event. And I guess by virtue of where I was that night, he thought, you know, I was somebody and he shakes my hand. And he goes through your parents. And I was just, I was starstruck. I was like, there. Nobody said, I didn’t know what to say to him, because, you know, he was expecting me to sell there. Jimmy Bob, who ran your gubernatorial campaign at four. I was like there nobody. And he was like, Huh, and I was like, I’m an immigrant. I’m just volunteer. I got super nervous. I don’t even know what I said. But something along the lines of you would known and he said, will tell I said what it was that day when I left and I was like, Man, it’s super important in life to be around people that can mentor you and can value you and can help guide you and a lot of the a lot of the biggest breaks I’ve had in my life are bar or by virtue of people that I knew. So to answer your question, my mom is the first one right because she she’s my North Star. She talked to her four times a day and she’s just really gave me a sound foundation for my life and kind of help keep me keep the train between the tracks. But also I’ve got a two really good close friends of mine, Wei rakhee, who is a mentor and a friend and and Sam karski, young. interior point we know all three of us come from very diverse upbringings, three of us are brown, the three of us, they’re entrepreneurs. I’m a banker. So I do a lot with small businesses and entrepreneurs. And I just love the bond and fellowship that we have because we constantly push each other right? They push me to the make better, you know, business ideas and push them to make better health ideas. I mean, we all kind of just feed off each other. And it’s a beautiful thing to have someone that, you know, you’re not related to. There’s really nothing connecting you there. But that but that fellowship in that bond. And the those are folks that just kind of keep me grounded, but also lift me up when I needed. And in the banking world, I just think the world of you know, my colleagues at encore bank, and the team we’re building is just really impressive. I when I first joined encore bank, I got a call from one of my friends. And she said, Are you just doing encore? And I said, Yeah, they made a mistake and hired me. And she said, You guys are building the Avengers of banking is what she said. And I think it’s before I joined that she thought that, but I kind of was taken aback and I was like, you’re right. We are because we’re literally picking the ones we think are going to do the best job as opposed to just fill in a position right. And we’ve got a couple positions that we just haven’t failed because we haven’t found the person that we’re like, yes, take that ball and run with it. So those are some of the times in my life but more than anything my mom for sure because she’s just the best person ever.

Unknown Speaker 39:07
I love it. So what do you guys see coming next? what’s what’s on the big to do list? What goals do you have personally that you want to achieve that, you know, you’ve kind of set for yourself.

Unknown Speaker 39:16
So I think professionally, the goal was, you know, we’re getting ready to expand into some newer markets, bigger markets, we’re going to be in Fort Worth here soon. So professionally, I want to make sure I do right and earn my keep and can do good in those markets. And then Personally, I’m always just setting new goals. I want to do another Iron Man, which is sounds stupid, but I just I’m always I need something to work towards. I’m in banking school right now, which I got two more years of that. So I hope to finish that and graduate with honors. And a lot of that is just continue doing what I’m doing. Just continue to be involved in the community continue to be active and invest in my personal and professional health. We’ve talked a little bit about you know, the fact that you’re on some boards around town, talk to me about that. Some of those boards, what do you what are you doing to help with those organizations? So I’ll start and I’ll preface by saying that when I picked the zoning board, it really has to be something that’s really near and dear to my heart. I’m not I want to get on board just because, you know, it’s a good board to be on if I’m not passionate about it, I’m not really going to be a good board member. And when I take on the board member responsibility, I take it full on I mean, I, I live, eat and breathe it and drink the Kool Aid, because that’s just who I am as a person, right? I like to wave the flag. And I’ll start with the one that we’re at right now, which is Arkansas Repertory Theater. I love the arts. I know I think of all the art platforms, I think theater is most impactful. I think it’s the most deep. I think the reason we as humans gravitate to arts is because it helps us answer that age old question, right? Of what is it to be human? Why am I here? And I think when you’re in the theater, you see those, you know incredible professionals on stage, acting out, it almost transcends you like no other medium has. Right and, and it helps you for one that one incident time make you feel the most human right because the stage isn’t big, right? It’s not big at all, but the trip they take you on is right. It’s impossible to quantify. And I don’t think there’s a lot of platforms that allow you to do that. And when I was asked to join the rat board, I was tickled to death to do it because I believe so much in the theater. But also, we talked about no big cities, and I think every major city has to have a strong theater to really be proud of itself, right? If you’re, if your community can support and keep a theater alive, it says a lot about your community says that you guys care about the arts, and then it’s a pretty cultured city.

Unknown Speaker 41:49
And the rep is you know, the the main theater as I see it, right. And there’s some other great local theaters. But to me, the bell cow of Little Rock is this beautiful facility that we’re in with you know, We’ll try set the helm who I mentioned who introduced you earlier? And he’s one three Tony’s I mean, how lucky are we to have a local guy run our theater that happens to have, you know, three to three Tony’s if you need it. So that’s one and then another one that I’m super passionate about right now is goodwill of Arkansas. We recently this about three years ago started the first and only adult High School and this is huge. It’s not a GED program. It’s an actual High School. Our students range from 19 to 67 years old. And I’ll show you one story. The very first graduation we did, we had six graduates, it was at Philander Smith College. And we were you know, I’d kind of gotten to know the students because of you know, I’m on the board and they give us an update. And as one of the graduates was walking across the stage, she’s a single mom of three kids. And by happenstance, her three kids are right behind me. And as she’s walking across the stage, man, those three kids got up and started yelling, go, mommy super proud, and Xenon bawling. I mean, I don’t know her well, I don’t know these kids, but I’m crying because the generational impact that we just had on this family, right, those kids because they saw their mom graduate are more likely than ever to graduate from high school because their mom did. In fact, there’s data to back that up. And now she can go and get a higher paying job to then provide for these kids. And that’s when I became some sort of a zealot about this program. Because about one that thing, it’s like 15% of our Kansans don’t have a high school diploma. Right. And if you look at your earning capacity, versus having one and not having one is huge, and we already live in a pretty, pretty poor state. So we’ve had three graduations so far, one of our students went from making $9 an hour to making $20 an hour like that, just because she had a high school diploma. She bought a house. So I’m super proud of the work that we’re doing at Goodwill because we also have a reentry program where we hire folks that are Coming out of prison coming out of jail, giving them a second shot I live because I think one of the most humane things we can do is give people another chance, right? We all make mistakes. And then when you listen to their stories on how they ended up in jail, and how they ended up from dropping out of high school, now that could have been you and man, I mean, just dumb luck, the water broke in our favor, and we didn’t have the upbringing they did. Or we didn’t get caught with a knucklehead friend that ended up having a bunch of cocaine on him. That wasn’t our story, their story, but just because that’s the story they came from. I mean, that’s how they’re gonna end up. And we’re working right now to get some money from the state to expand. Our goal is to hopefully have about four to six of these schools across the state. We’ve got one in Little Rock. We’ve got we went open one in Northwest Arkansas, South Arkansas, and that’s kind of my my next big project is do everything I can to make sure that I’m being a good board member. I happen to be the chair this year. So it’s got a lot more pressure, but I’m just You’re so passionate about that, because I wouldn’t be where I’m at today, Nate, if it wasn’t for the education that I got, right. I mean, it was just dumb luck that I happen to go to a really good High School, Seven Hills High School. And that ualr was a stone’s throw from where I grew up. Just dumb luck. I mean, I just I’d like to say it’s because I’m smart, and I deserve it. No, I just dumb luck that my parents moved to that city. And when it was time to go to college, I just went to the closest one because I didn’t want to leave home. I couldn’t, I was helping support my family. And I just went to a world class University, right, and I got a great education met some good folks in the capital city. And that’s why I’m so passionate about it. And my goal is to make sure that I can do everything in my power to help help them out as much as I can. Awesome. I love

Unknown Speaker 45:43
it. Well keep up the good work. You’re definitely making a huge difference. Want to move into some quick hit rapid fire questions? First is one that I asked the governor last week. Netflix or the news?

Unknown Speaker 45:57
I’m a big news guy. Yeah, I just to a fault, right, I should turn it off. And just what I do is I put the news on and I mute it and then I read a book. So then I’m flipping pages, I just look up and see how the world’s falling apart.

Unknown Speaker 46:11
That leads us to our next one. What is the best or latest book you’ve read?

Unknown Speaker 46:15
The best one that I’ve read lately. It’s kind of an old book by now, but I just can’t put it down. It’s called leadership by during Doris Kearns Goodwin. She’s a phenomenal historian. And she profiles for great presidents, LBJ, FDR, Lincoln, and I can’t think of the other one, and how they were just how they dealt with very turbulent times, and how leadership helped us get through that. And I think we’re in a world now where we were desperately dying for sound and stable leadership at any level, whether it’s the highest or the city level. And one of my favorite stories in that is Abraham Lincoln, who just has an amazing, amazing life story. And, you know, he grew up poor he grew up not, you know, son Have a lager. But he knew that education was his ticket. And anytime I read books, I tried to find someone that I connect with. And he knew that education was his ticket. And his English wasn’t good because he was, he was poor. And he found out this is in the book, he found out that one of his neighbors five miles down the road had the source. And he walked five miles to borrow that book, so that he could better his English, and then walk five miles back and gave it back. Now Nate, I know some friends that have access to every book in the world on their phone, and won’t read in a blink and walk 10 miles there and back to get one book. And I just love that story. Because I’m a big I’m a big reader. But it just shows that you know, as my mom always said, you know, those that can will always find a way and he’s definitely got it found a way. That’s awesome.

Unknown Speaker 47:51
What is part of your daily routine? What do you have to do every single day,

Unknown Speaker 47:56
man, I’m a creature of habit to a fault. I need to be more sporadic. Every Now again, but typically wake up around five. And if the weather’s good, I’ll wake up and go ride my bike in the morning. If it’s not, then I’ll go to the gym and workout. Have a nice protein shake by like, seven 730. I’m at the office by eight work. And then after work I usually go do something fun whether it’s tennis or golf, or just you know, riding my bike again in the morning. It’s not necessarily a workout, it’s more of a mental workout, right? I don’t have much time so I just kind of I just if you workout first thing in the morning, your day starts on a whole nother level right you just ahead of the game. And then at night, it’s more kind of Alright, let’s actually get some, some good cardiovascular activity. And around nine o’clock, I usually turn off, you know, the TV, light a candle and just read until I pass out and sometimes it’s not 30 sometimes it’s one in the morning. It just depends on what I’m reading and what’s on my mind.

Unknown Speaker 48:55
In the age of COVID people have altered their routines a little bit. Do you have any new Formed habits that you’re either proud of or ashamed of.

Unknown Speaker 49:03
Yeah, well, I told you I went vegan three months ago. So I’m super proud of that, because I never thought I could do that, you know, if you look at the Mexican diet, it is very cheese and meat heavy. And my mom was like, What are you going to eat? And three months into it, I feel great. I don’t have heartburn anymore. I just just an awesome thing. So I’m really proud of that. And I’ve just done a lot more stuff outside, you know, but historically, I would just go to the gym because it’s air conditioned. And I got a bunch of friends there. But now it’s I’m really starting to see just how beautiful our state is right? A mountain biking a lot. So I’m going to these neutrals I’ve never been before. So I’m proud of that.

Unknown Speaker 49:41
Awesome. If you were to write a book, or put a billboard out with a message arm, what would it be?

Unknown Speaker 49:47
Man, I would, I would probably just say it gets better. And just leave it at that. I look back at the life that I have now. In the upbringing that I had. It just it just feels like two different lives. They just, you know, I remember going to kindergarten, remember my mom put me in the bus and just kind of saying no have fun and I didn’t speak any English and I just remember being mortified that you know, I’m going to get to school I’m not gonna be able to communicate and and then I get to school elementary and the door opens and my ESL teachers waiting right there for me. I mean, she did let me get off the bus. And just the the elation that I felt you know that he or she is just for me to help me out. And then she learned English and all that now I think of the life that I live in. It’s just like, man, it just it just feels like two different lives so that I think that’s my message and you know, I got bullied in high school because I was Mexican because I had crooked teeth and all that. And you know, right now bullying is so rampant but I always tell new any chance I get to the kids that are getting bored. I’m like, man, it gets better. Right? You know, don’t don’t confuse that temporary pain for permanent pain. And being bullied by someone that peaks in high school isn’t the worst thing, trust me in 10 years, you’re gonna be better off than. So that would be my message because, you know, and in life we think it’s, I think pain is a is a beautiful thing. And that sounds like I’m talking out of both sides of my mouth. But when you’re feeling pain, whether it’s heartbreak, or whether it’s bullying, whether it’s financial troubles. God, it makes you feel alive, right? It takes away the numbness of monotony, right because if nothing if nothing ever goes wrong, you almost kind of go stale, right? And sometimes it just takes a gut check whether it’s a heart ache or something to let you know, man, as bad as it is, I’m alive. And this is just part of the journey. And it’s easier to say it when you’re not going through it. But, you know, once you get on the other side of whatever that is, you realize that you’re stronger for it. So that’s kind of my, my, my, I’m just my message right was it gets better, whatever that is that you’re going through, it’s gonna get better. But you just have to process the pain. Beautifully said,

Unknown Speaker 52:11
favorite musician favorite artist when concerts come back. Where are you going? Who are you going to see?

Unknown Speaker 52:15
Man? I tell you what. That’s a really good question. My favorite artists of all time are the Beatles. I think music Pete with with with those four guys, in particular Abbey Road or the White Album. And when Paul McCartney came the first go around, I was cheating bought nosebleeds, right? I mean, I say gee, they’re expensive tickets. But man, I haven’t been in a concert so long. If he comes back I’m paying whatever it is to be front row just to see Paul, you know, maybe one last time. Just because the Beatles had it right. Think of all the the hits they had and they never had a curse word in the other songs and all their songs are about you know, love. And I mean, their first song ever was I want to hold your hand. Think about that. I mean, just have it. How naive these guys were. That’s they made a love song about holding someone’s hand and you listen to this stuff nowadays I sound like an old man, but you listen to stuff nowadays it’s like well, we’ve come a long way since those hold your hand is

Unknown Speaker 53:11
over. And now you this answer might have changed over the last few months, but favorite food, favorite restaurant? What do you have?

Unknown Speaker 53:17
Man? That’s a great question. So I recently went to the preacher son in Northwest Arkansas, and had the most amazing vegan dish I ever had. It was a roasted cauliflower with a chimichurri sauce. Quit it and so good. But my favorite local restaurants probably trios, and you know, Kathy’s a dear dear friend of mine. Her lobby is still closer, her restaurants too close, but takeouts good. But man, I just I yearn for the day when I can go back in the restaurant and see hundred people I know, and break bread over some delicious food. And just to give Kathy a big hug so that that’s my favorite restaurant.

Unknown Speaker 53:54
What’s coming soon enough. Any last thoughts, any ways that you in any messages you Want to put out there for anybody?

Unknown Speaker 54:01
No, I just I want to thank you for the service that you’re doing. I love the podcast. I love the guests. I think it’s great how just super broad it is, you know, one day, listen to the governor, and then next year, listen into a dumb banker like myself. So I think you do a good job of keeping it interesting. So just kudos to you and I wish you success and everything you got coming.

Unknown Speaker 54:20
Thank you. I really appreciate that. Keep up the good work. You’re definitely making a difference out there and and people are seeing that So congrats to you on future 50 leaders of Arkansas

Unknown Speaker 54:30
Hey, likewise to you man, for sure that I heard they got to 49 and couldn’t pick a 50 and they call him that’s where my No.

Unknown Speaker 54:38
They reached in the bottom of the balance and Miguel Lopez No, No way.

Unknown Speaker 54:41
No way top of the list for sure. Well, Miguel, thanks so much. I appreciate you being here.

Unknown Speaker 54:44
Thank you.

Unknown Speaker 54:47
If you like this episode of titans of industry, head to content Titan dot CEO slash podcast for more episodes or subscribe on your favorite podcasting app. And if you know of an industry Titan that’s doing amazing things like There’s no one social media or through our website so we can tell their story. Thanks for listening

Transcribed by https://otter.ai


Governor Asa Hutchinson

018 Governor Asa Hutchinson

Titans of Industry | Episode 018

Expert Insight on the state of our economy and governing business through the pandemic

Governor Asa Hutchinson

Summary

In this episode, I went to the Arkansas state Capitol and sat down with Governor Asa Hutchinson.  

 The Governor discusses juggling the unexpected demands of leading the state through the pandemic while still working to accomplish his goals, why he has been inspired by Arkansans, and why perseverance is the theme of his life.

We even covered some of his personal daily routines including blues music and his love of basketball.

View Transcript

Unknown Speaker  0:00 

It’s natural that the longer you’re engaged in a fight, there’s frustrations and it’s hard to see an end to it. So people just want to live their life and express themselves and more normal way. But we’re going to get through this and we’re in a good position to win this fight.

Unknown Speaker  0:16 

Hey, it’s Nate Disarro and welcome to Titans of Industry, the podcast where I talk to industry leaders and innovators who are at the top of their game and leading the pack in their fields, uncovering some of the best stories in today’s business landscape. In this episode, I went to the Arkansas State Capitol and sat down with Governor Asa Hutchinson, the governor discusses juggling the unexpected demands of leading the state through the pandemic while working to still accomplish his goals, why he’s been inspired by Arkansans, and why perseverance is the theme of his life. We even covered some of his personal daily routines, including blues music, and his love of basketball. And now let’s get to the episode. But before we do, our team at Content Titan wants you to know We understand the challenges business leaders and marketers are facing right now with moving to a more virtual world. We are experts in taking human connections and turning them digital. From virtual Events and Video presentations to promotional content and advertising. We are here to help guide you through the process of staying in front of your audience and making your

Unknown Speaker  1:20 

life a little bit easier.

Unknown Speaker  1:22 

People tell us all the time that they are lost and don’t know what to say or do and we exist to help your business continue to move forward, virtually. So if you’re ready to take your business and content strategy virtual, our Titans are ready to help. Let’s get your business back to business. Now, here’s my conversation with Governor Asa Hutchinson.

Unknown Speaker  1:46 

So, Governor, I appreciate you jumping in here today. I want to start with a perhaps a unique question which is there’s been a couple of public sensations that have happened over this last several months. One of those is Tiger King and the other When is The Last Dance? Of course the documentary series about the Chicago Bulls. First of all, have you seen either one and secondly, specifically about the last dance? I know your basketball fan? Have you taken anything away from that? I did watch the last dance. And of course, you love it whenever there’s a good Arkansan like

Unknown Speaker  2:20 

Joe Kleine was in that Scottie Pippen, of course. So that but you know, what I took away from it is, whenever you are playing or living or wanting to excel at that level, the importance of excellence, and it had demanding it is and, you know, the leadership for Michael Jordan on the court, but Philip Jackson, I mean, he had he had to adjust you know, whenever you have real leaders on the court, you had to let them lead. And so so I loved is just is to me, it was the pursuit of excellence in basketball, but of course, you can apply those principles to anything in life. So I love my sports and I love watching it.

Unknown Speaker  3:03 

I love it. Yeah, I was a huge Chicago Bulls fan in the 90s. Of course, like most people, and I thought that documentary series did a fantastic job of pulling out a lot of the things that we just didn’t really see. And I love seeing our Kansans as well, I was a big Scottie Pippen fan, and Joe Klein’s just the nicest guy, but alright, so public service, you obviously chose a life of public service. Can you talk a little bit about why you decided to get into public service to begin with?

Unknown Speaker  3:29 

Well, public service was an avenue that allowed you to make a difference in your community, and in the affairs of life. And, you know, I, I’m a lawyer by profession, and so, you know, as a lawyer, you’re serving the system of justice, but you’re also involved in the community. And so that naturally led me and gave me some opportunities in politics, but what motivated me was just simply if you want to make a difference, Hear in this time, while you’re alive in the political arena, you impact public policy, you impact individual lives. And I saw that as an avenue to do that. And, of course, it wasn’t an easy path for me. And so, you know, I’d get knocked out of the saddle on a political race. And I’d go back to the private sector. And so while I’ve had a career in public service, I’ve also had a career in the on the private side. And I’ve enjoyed both of them. So very, very blessed to have both those unique opportunities.

Unknown Speaker  4:36 

And from a partisan standpoint, how is partisan politics changed from the time you entered public service, and where is it now? You know,

Unknown Speaker  4:44 

That’s, that’s a good question. And you look at the history of our country, and it’s always been partisan. And there always been tough, tough elections and campaigns that they’ve slugged at each other. So politics hasn’t changed that much. But what has changed is the is the participation in it. And so it’s not just the candidates now, but as the media that’s engaged in partisan partisanship, and then it is the public on social media. So you have got just a higher level of intensity in that partisanship. And it’s not just partisanship in terms of the political parties, but it’s partisanship in terms of just political divide in general. And so it is social media. It is the media is participation, which is helpful by the public, but it just, it takes it to a new level, and it is a challenge for our country and anybody who participates in it.

Unknown Speaker  5:48 

And I assume, you know, one of the things that obviously, I don’t think you planned on when you were brought into this office, but this global pandemic we’re dealing with has obviously added to the partisan nature of The way people feel like it should be handled. But this wasn’t on your to do list, I would assume.

Unknown Speaker  6:04 

Oh, it wasn’t even on my imagination list. No, it wasn’t on my to do list at all. I was elected to be the jobs governor creating jobs in Arkansas, bringing industry here, lowering taxes, which we’ve done all of those things. But then this is a curveball that you didn’t expect. And it’s interesting that you mentioned that you know, there’s been a partisan taint to it almost or divide. And, you know, it didn’t start out that way. I remember in March or you know, where our country was united our country was, was really together in a concern for it and the actions that we we should take it then it became first divide on whether you ought to shut everything down shelter in place, and then it was divided about whether you open it up, back up or not. Then there’s a divide on The mask and and and it’s that’s frustrating that there is that kind of division. But it’s it’s natural that the longer you’re engaged in a fight, there’s frustrations with it, I really think some of that shifts reflecting frustration and it’s hard to see and into it. And so people just want to live their life and express themselves in a more normal way. And that makes it doubly challenging. But we’re going to get through this. America is a great country. Arkansas is great, got a great spirit, and we’re in a good position to win this fight.

Unknown Speaker  7:35 

I love that. And have you seen any successes that you’ve been proud of throughout this time? things that, you know, our Kansans have done? Well, things that the leadership team has done?

Unknown Speaker  7:44 

Well, sure. Absolutely. I mean, I think not shutting down the Arkansas economy was absolutely the right decision. Because you know, there’s a lot of pressure to do that. But the states that actually did that The the virus has come back just as strong as the states that didn’t. And so it’s, it’s, we would really hurt ourselves a lot of people would have lost their jobs and been unemployed had we shut down the economy to that extent, but also is just, you know, the spirit of our Kansans really listening to leadership has been inspiring to me, you know, words make a difference in what you say and how you say it. And you know, my daily, almost daily news conferences that talk about where we are, what we’re doing, meeting the challenges, I think that’s been a success story in terms of transparency and sharing as much information as we can with the public.

Unknown Speaker  8:45 

So even though it may look and feel like dealing with the pandemic is sort of taken on a full time role, like leaders in most organizations, you still have other jobs to do and jobs that you would prefer to do. So what does that look like? How have you been able to continue to be Do the things that you want to do.

Unknown Speaker  9:02 

Well, you’re right. There’s a lot of other things going on that are important for a governor to deal with today. You know, we’re looking at budget issues for next year. We’ve been looking at the legislative session, what economic agenda items we want to drive. What I enjoy is being on the phone talking to CEOs trying to get them to look at Arkansas. That’s been hampered a little bit because you can’t travel as much. But you know, I’ve been on the phone and that’s been a nice avenue of have other successes, but it’s also about the Computer Science Initiative that I started as governor that we’ve been really the number one state in terms of the first state to mandate Computer Science at every high school. And, and and really the pandemic and the necessity of whether it’s online education or whether it is doing telemedicine, all of that hinges upon good computer science skills, and software development. And so that’s been something that’s been a continued success, even with the pandemic.

Unknown Speaker  10:15 

And on a good day, being Governor’s a tough job, even if the pandemic wasn’t a part of your situation. So what’s something that you’ve done or you do personally to kind of stay motivated and keep your team motivated to move forward? Like you mentioned a minute ago, you know, a lot of people are frustrated, because we just don’t know how long this is going to go what the situation is going to be a month from now, six months from now?

Unknown Speaker  10:35 

Well, at the very beginning,

Unknown Speaker  10:39 

in March 11, when we had our first case, I remember Dr. Nate Smith, called me aside and says, this could go on for seven months. And that just stunned me and I said, Well, don’t tell anybody that if, and in fact, it has gone on. And, and so that’s been challenging, and so with that, knowledge that we’re in this for the long haul, I asked my staff, make sure you take some time off. Make sure you get some time to yourself and because you’re going to burn out on this otherwise, and I, one of my favorite authors, Henry Van Dyck has a book the importance of a day off. And so that’s something that I believe in, you got to go fishing, you’ve got to do whatever relaxes you. Because this has really been stressful for my team, and really, particularly the medical professionals that are out there.

Unknown Speaker  11:37 

So what are some of the things you do to unwind to de stress? I know, like I said, I think your basketball fan like to play basketball a little bit.

Unknown Speaker  11:45 

Yeah, you I know people think, well, you’re too old play basketball, but I never stopped. And so I had a group that we played full court basketball, up until the pandemic started. And so we played every week, and that’s In my point of relaxation, now, what have I done since then, while we’ve had this, we haven’t been able to play full court, competition, basketball. And so I’ve got a basketball goal at that residence and I go out there and shoot just about every evening. And it’s just shooting, but it’s so relaxing to me. Nothing beats the squish of the net. And so do that that also actually increased my exercise routine just because I had to have it. If I don’t have that, as I start the day, then I have a hard time making it through the day. So relief in times of stress, you find yourself becoming a little bit more disciplined on things that help you to be stronger. I love that.

Unknown Speaker  12:46 

So as a leader, every leader is faced with a balance of leading with expertise and authority, being confident in what you’re leading towards. But then also with empathy and compassion and ensuring that the people you’re leading don’t get run over by the process, do you naturally lean one way or the other? And then how do you kind of maintain a balance between the two?

Unknown Speaker  13:06 

Well, it is an important balance. And you have to identify with as a leader with the emotions with the stress that people are going through, you have to recognize it. And and so that’s the reason that we recognize our, our nurses and our healthcare workers that have been on the front lines for so long. You know, recognizing the stress to the unemployed and the efforts to get unemployment compensation or, or pandemic unemployment assistance to them. But as you as you look at this for so many months, emotion only takes you so far. And really what the people of Arkansas and everyone responds to are simply the facts. They don’t need to always be preached to they don’t need to, you know, have all of the emotions They just need to have the facts and information so they can make good judgments. Now, that’s the balance you have to have. But, you know, I have to remind myself that there’s a lot of people that are hurting out there, and that are stressed out there. And, you know, whenever you look at starting school this year, teachers are worried I understand that identify with that. And you’ve got to make sure you never lose sight of, of what people are going through in these difficult times and identify with it. And that’s the balance you have to try to work through.

Unknown Speaker  14:38 

What’s one of the hardest things that you try to communicate to our Arkansas business leaders that maybe they don’t understand? This is really what what we’re after this is what we’re trying to accomplish?

Unknown Speaker  14:50 

Well, what is so difficult is that everything we’re going through and asking people to do almost seems unAmerican. I mean, I didn’t run for governor and get elected or I didn’t get involved in politics to put restrictions on businesses. You know, it’s not my philosophy didn’t come natural to me to use government action. You know, I’m a conservative republican and I resist government authority. And that’s, and that’s uniquely American, and it’s Arkansas. And so you’re telling people, you’re going to be issuing a mandate, you have to wear a mask. I mean, that hurts, and but it’s necessary and so but it’s difficult to communicate exactly why this is important. People understand it, but they, they education always works a little bit better, but sometimes you have to do that government action. And so that’s part of it. But it’s also about businesses. I mean, whenever you look at with barber shops and salons, it had to be closed and restaurants had to be put restrictions on and, and it felt so good whenever we’re able to lift some of those inside. Get back in business, you know, we want to support you. And you know, and now, you know, we’ve had our cases go up some. So now the pressure says, Well, you got to go back you got to turn back the tide and put some of those restrictions back in place. I’m saying no, you can’t do that. You just got to resist that we got to live through this. You got to work through this and and navigate our wells way through this. So this is hard because it’s, it’s not what we think about when we think about the freedoms that we enjoy.

Unknown Speaker  16:32 

Is there anything you want to say to business owners and leaders of businesses that would maybe help them think a different way or so that restrictions don’t have to be put back on things

Unknown Speaker  16:42 

actually, the businesses have, by and large, just about every one of them. they fully understand what we have to do for safety. The most important thing to them is their customers and to keep their customers safe and confidence and coming in whether it’s a restaurant or whether it’s it’s a club Thing store. And so what we’re doing is helping them. And actually, if we do put in a we did put in a mandate to wear mask, businesses, thank me saying that makes our life easier because we don’t have to be telling them because, you know, it’s something that everybody has to do. So businesses, by and large, have been very, very supportive and understanding of that. It is difficult when you’ve got a customer that comes in and say, I don’t want to do that and you can’t make me. You know, you just sort of have to live with those circumstances. It’s unfair. But businesses have been very, very supportive. So my word to them is Thank you. You understand it and you’ve worked very hard to protect your place of business and your customers.

Unknown Speaker  17:47 

And speaking of masks, anybody that watches the press conferences, sees that you have almost a different mask every day. Do you have a favorite? Is there a theme that you like to go with on the masks

Unknown Speaker  17:57 

typically me I lost my favorite mass Go but no i today I wore the mule riders mass from Southern Arkansas university so that was cool. I like to wear the sports one. I actually have a basketball mass that’s that made it looks like a basketball and so the day that I spoke on sports, nobody picked up the clues but I had a basketball mask on and I had basketball cufflinks so I was sending a signal Hey, let’s let’s look at doing sports this year.

Unknown Speaker  18:31 

I love it. Well speaking of sports, that’s a big issue people you know miss all the things that we get to go do as a you know, community. What should people know if they haven’t heard elsewhere about sports coming back this fall?

Unknown Speaker  18:45 

One how important sports is to our high school students. I just met with so many coaches, administrators and teachers and they say, you know if if you don’t have sports This year, we’re going to be losing students. They’ll be dropping out of school. And so it motivates them. It gives them the challenge and discipline in life that they need. It’s a safe environment for them. Even though it’s a risky environment with that adult supervision, it can be a safe environment. So you have to understand how important it is. Secondly, you have to understand that there’s going to be positive cases, they would be positive cases among teenagers, whether you had sports or not, because they go to the lake, they go to the swimming pool, they go to a friend’s party, they hang out. And so there’s going to be cases. It’s just now you have they’re engaged in the sports world. And so we’ve got to understand that perspective. But it is important, it’s going to be challenging for us, unimaginably challenging. But as one student athlete says, if we don’t try, we don’t have a chance. And so we’re trying.

Unknown Speaker  19:53 

That’s great. What do you feel like is one of your greatest accomplishments so far in office and what do you what goal Do you still have left undone.

Unknown Speaker  20:01 

We’ve accomplished a lot in the last six years. And whenever you look at the fact that we’ve lowered our income tax rate, which is probably one of the great accomplishments, because that’s so hard to do, lowering the individual income tax rate, next year down to 5.9%, leading the country in a comprehensive Computer Science program that will change lives for so long. You know, the fact that we have done a lot in our child welfare system protecting the most vulnerable. Those are things that give me a lot of joy in what we’ve done. There’s a lot more to accomplish a lot more to do. And one of them is in November, we want to pass a historic highway funding plan for Arkansas to help build our infrastructure to continue the growth. And actually during this pandemic, it is even more important than ever that we have that continued investment in our infrastructure and an economic growth that creates jobs. I think that we can obviously do more in terms of strength in our economy. We have a lot of growth in Northwest Arkansas but I like to see those industries that are coming to south and east Arkansas as well. We’ll be able to work on those things. So a lot left to do in my time as governor.

Unknown Speaker  21:21 

The name of the podcast is titans of industry. So obviously, you know, your leadership and the ability that you’ve shown the state of how you lead doesn’t come from doing it all by yourself. So who are some of the people who are some of the Titans in your own life that you kind of look to or get advice from or have always looked up to in your world?

Unknown Speaker  21:38 

Well, I know everybody cites Sam Walton, but we learned so much from from his leadership, and you know, his style of leadership and management by walking around and go into the store and listening to the customer. That’s ground truth and and his enthusiasm the hands so he’s been just a mentor in terms of business. And leadership style. You know, and then, you know in terms of politics, of course, I think of Ronald Reagan, that he was a consistent conservative whether he won or lost and he lost a few races. But he stuck with his principles. And He always was an optimist. He put a had a smile on his face, he could work with anybody. And he believed the best days of America were ahead. Those are two guiding lights for me as I think about

Unknown Speaker  22:30 

people who have mentored me.

Unknown Speaker  22:32 

Alright, I want to move into some rapid fire questions just real quick off the cuff answers. Best or latest book that you’ve read.

Unknown Speaker  22:41 

I really enjoy reading books and that’s a respite for me. I love history books. Of course the book on Ulysses Grant by Ron turnoff I enjoyed but the latest one and you’re gonna make fun of me a little bit but I just picked it up when I was getting away, up and down. peda gene, and it’s a book on Julius Caesar. And I’ve never read in that period of history. And one thing, you know, that you see in there is that they made a mistake because they voted everybody free grain, free bread. And once you do that, you can’t ever get it back. But that’s a book I’ve enjoyed as well.

Unknown Speaker  23:22 

Most important part of your daily routine.

Unknown Speaker  23:25 

Well, I mentioned getting up getting an exercise, but it’s also having a time of quietness and reflection and prayer. You know, if you don’t have that you don’t have the right perspective as he goes through the day. But it’s the exercise. It’s a it’s a personal time. And then I’m speaking of and I tell you, my wife, we just celebrated our 47th wedding anniversary and we go for a walk every morning. So that’s part of our routine as well and kick them off together.

Unknown Speaker  23:55 

That’s great. What’s the best piece of advice you’ve ever received or given

Unknown Speaker  24:00 

You know, it was just come from my dad. And it was not just a phrase, but it was just what he taught me is and Don’t get cocky, we’re all the same. And he believed in my mom believe you treat people the same no matter their title, no matter their position, no matter their wealth, we’re all the same and that that sense of calmness is important for me as I go through life,

Unknown Speaker  24:27 

if you ever write a book, what would the title be or the subject

Unknown Speaker  24:31 

of the book be? I’d have to be perseverance. Anybody who looks at my political life, most people would have given up poker most people would not have run the second time for governor after losing the the first time around after having lost more than one statewide race. So it’s perseverance. And that would be the title I think of the book that I would write as sort of a theme of my My life and and hopefully as an encouragement to others

Unknown Speaker  25:05 

when we get to have concerts again, who are you going to go see who’s your favorite musician or artist?

Unknown Speaker  25:10 

You know I love and I’ve really grown to appreciate the blues music going to hell in a Blues Festival and of course so I like Levon Helm. I can’t go hear him because he’s passed away. I like the folksy music that comes from people like Joe. Rosanna cash, Johnny Cash, his daughter that sings bland folksy blues, so those are some of my special ones. But you give me some of those 60 rockers I’ll go if they’re still around that that’d be a good wake up concert as well.

Unknown Speaker  25:51 

And you have a favorite food or restaurant, something you’re always in the mood for.

Unknown Speaker  25:55 

You know, I like the all American restaurant You know, the the comfort food, you know, you give me a good chicken but a bunch of Black Eyed Peas and turnip greens and corn on the cob and fresh sliced tomatoes. That’s a meal you can live for. So those kind of restaurants I like. And finally, Netflix or the news, news. I do like to watch the movies. Well, we found a little biography section that we can watch biographical movies that we’ve really enjoyed. But I’ve got to watch the news. I like to see what’s going on. But it’s the broadcast news. It’s not, not quite the partisanship. You see later in the evening. I like that broadcast news at 530.

Unknown Speaker  26:45 

I love it. Well, Governor, are there any last words anything else you got open mic, anything you want to say to anybody out there? Well

Unknown Speaker  26:51 

seize the moment. Everybody’s got opportunity. And I’ve been blessed and and seek your opportunity as well. And I appreciate All of the opportunities that people Arkansas have given me in my life.

Unknown Speaker  27:04 

Thank you so much for the opportunity to do this. Great to be with you. Thank you.

Unknown Speaker  27:09 

If you liked this episode of titans of industry, head to content Titan dot CEO slash podcast for more episodes or subscribe on your favorite podcasting app. And if you know of an industry Titan that’s doing amazing things. Let us know on social media or through our website so we can tell their story. Thanks for listening

Transcribed by https://otter.ai


Brian Mears | Titan of Mental Healthcare

017 Brian Mears | Titan of Mental Healthcare

Titans of Industry | Episode 017

Expert insight on building a solid foundation for rapid business growth

Brian Mears | Titan of Mental Healthcare

Summary

In this episode, I talk with Brian Mears, founder, president and CEO of Alleviant Health Centers, mental health and chronic pain clinics headquartered in Little Rock and spanning 6 states in less than 3 years.

Brian dives deep into the stigma surrounding mental health, why approximately 1 in 2 Americans are currently suffering from mental health, which is up from 24% at the beginning of 2020, and why he is a laser-focused on building and leading the best teams in order to grow Alleviant into a national brand.

From entrepreneurship to mental health, this episode has something for everybody.

View Transcript

Unknown Speaker 0:00
There’s a big stigma around mental health. And that leads people to not really seek treatment when they probably should. If we can’t see it, sometimes we don’t believe it. So if you see a broken bone, you believe you have a broken bone. But did you know that the brain can break? I think the stigma starts with that is facing our own demons facing our own questions and not imposing those on others. Hey, it’s Nate Disarro, and welcome to Titans of Industry, the podcast where I talk to industry leaders and innovators who are at the top of their game and leading the pack in their fields uncovering some of the best stories in today’s business landscape.

Unknown Speaker 0:38
In this episode, I talk with Brian Mears Founder President and CEO of Alleviant Health Centers headquartered in Little Rock, Arkansas, with clinics in six states, and they’ve only been around for about three years. Brian dives deep into the stigma surrounding mental health. Why approximately one in two Americans are currently suffering from mental health which is double what it

Unknown Speaker 1:00
Was it the beginning of 2020 and why he is a laser focus on building and leading the best teams in order to grow alleviate into a national brand. From entrepreneurship to mental health. This episode has something for everybody. And now let’s get to the episode. But before we do, it’s important to know that whether you’re a small business owner or the face of a multibillion dollar industry, your organization has a great story to tell, and content Titan wants to help you tell it. We are a digital content creation powerhouse built for the 21st century, providing all in creative strategic production post production and distribution services for a 360 degree 24 seven world. In our world Titans are passionate creative doers. They have the experience to take your project from start to finish, minimizing your involvement so you can focus on what matters most running your business. So if you’re ready to take your content, strategy and production to the next level, our Titans are ready to help

Unknown Speaker 2:01
Now here’s my conversation with Brian mirrors.

Unknown Speaker 2:06
Brian, thanks so much for hopping in here with us. I just want to start out by getting your background, how did you end up owning and running this company called a leading health centers? Yeah. Thanks for having me on your show. It’s an interesting journey to go from my background into a ownership of mental health practice professionally. Prior to this, I was a certified registered nurse anesthetist, but performing anesthesia and how do you move from anesthesia which is in the nursing profession, the best nursing profession job there is in medicine. It’s one of the best jobs that there is and how do you transition into a mental health field? Well, I stay current, I read a lot. And I saw that there was a anesthetic agent that was being used to treat outpatient mental health patients. I had a business background. I’m an entrepreneur since an early age since a kid I started many companies and always have that Bernie

Unknown Speaker 3:00
Desire no matter what I’m doing, always look for something else. How do we make the world better? How do we do more. So as I saw this opportunity start emerging and started learning more about using anaesthesia for outpatient mental health services. I started writing a business plan, which I was pretty good at. I spent a couple years developing this business model, though. So by the time I was ready to launch it, it was a part time endeavor for me, I still kept my anaesthesia job, and launched into this to really figure it out. But I knew that we had a recipe and knew that we had a formula. And when the time was right, like any entrepreneur that is starting a business, you know, in short order, if you’ve got the right recipe, you will cut off the rest of your professional services. And I did that very quickly after starting this business. So talk to me about when this business started and what the industry looked like when you jumped into it. We started seeing our first patients in October of 2017. Just a short two and a half, almost three years ago.

Unknown Speaker 4:00
We started right here in Little Rock, Arkansas, as a small procedure clinic that was doing anaesthesia based infusions for mental health. It was cash based, and it was small, we were trying to figure out the medical protocol side of it. So we launched in 2017. And with the information I had, not being a mental health professional, I knew that about 20% of the population had a mental health diagnosis that needed treatment, but only about 8% of patients that had mental health diagnosis treated. So there’s a big gap. I thought the gap first off was pretty fascinating. didn’t really know why people didn’t seek treatment that probably needed treatment. I had not had any true mental health experience before. So that was kind of an interesting variable. And I thought it’s largely a population that is underserved. Well, I did find that out. It is a population it’s underserved, and there’s a big stigma around mental health and

Unknown Speaker 5:00
That leads people to not really seek treatment when they probably should. And as time evolved, the data only started getting worse, not better. So we went from 20% of people that had a mental health diagnosis to by January 2020 24%. Today, in ending July of 2020, I just got a recent infographic from Blue Cross, it says 50% of adult Americans now suffer from depression. In the last four months, it’s doubled. So it’s mind boggling. It almost doesn’t even make sense. It’s incredible. And we’ll dive into that number here in a minute, because obviously, that’s a astounding number. But you said another word that’s intriguing is the stigma. And I think anybody and everybody out there would recognize that there’s a stigma around mental health, but now you’re saying 49 50% of the American population lives with this stigma. So first of all, why do you think there’s a stigma surrounding mental health? So this is a great question. And let me give you kind of a twofer.

Unknown Speaker 6:00
Fold answer, probably. First, if I can be blunt, we’re pretty superficial. And if we can’t see it, sometimes we don’t believe it. So if you see a broken bone, you believe you have a broken bone. You go to the emergency room and you cast that bone. But did you know that the brain is an organ, the brain can break. You can have dysfunctional circuitry, dysfunctional chemistry, you can have areas of the brain that literally shut down, turn off, the lights are gone. Nobody’s home in certain areas of the brain. Because we can’t see that. We like to place judgment on people. So I would say we have stigma because we’re judgmental people. We like to fit people into our belief system. So let’s say that you drive a Mercedes and it looks like you’ve got money and you’re a doctor, you’re a lawyer or something and people fit you into this box of you’re a fluent you should not have problems. yet. physicians have very high suicide rate.

Unknown Speaker 7:00
That’s an oversimplified example. But we judge everything we shouldn’t, because what we don’t see is many times broken and the brain is broken, just like a broken bone can be broken. So that’s the first thing we love to judge where we shouldn’t judge. We don’t have any experience. I don’t like to judge because well, that is a tremendous challenge and a burden. If you like to judge people, what a burden that you have released that burden, and you’re gonna feel better about yourself. I think frequently we try to judge because we’re trying to justify ourselves, we’re trying to justify our actions. And sometimes it’s hard to look in the mirror. I think the stigma starts with that is facing our own demons facing our own questions and not imposing those on others. But if you go throughout some areas of the country, particularly the world, but let’s say you just go over to LA talking about senior therapists, it’s like talking about Starbucks. Everybody has a therapist. Everybody gets a Starbucks.

Unknown Speaker 8:00
Right. It’s normal, it’s common. And that’s good. Because if you see a mental health professional, it doesn’t mean you’re always broken either. It may mean that you’re processing things so you don’t become broken. We all feel things that we’re not necessarily comfortable saying, outside of a confidential environment. If you hold those in, it truly begins to alter your personality and alter your physiology to the point that you become broken, that you have a broken brain. So I think that that’s a complex statement around stigma. It really has to do with locale. Where do you live? And what are the commonly held belief systems in that location? And are you referring mainly geographically around the nation? Are you talking about zip code neighborhood, or any of the above all the above? So it could be from door to door? Where do you live? Did you grow up in a house full of judgment? Did you grow up in a house that had no judgment? All of that leads you to a different mind state when you become an adolescent.

Unknown Speaker 9:00
As an adult, so we largely are products of our environment, we can break out of that environmental mold. But we see things growing up, did you know that most adult mental illness can be routed back to the first three years of life? So there’s traumas that happened in the first three years that alter personality to a point that it alters your adult life. So you’ve got to peel all the layers back of kind of your existence as a person as an adult and get back to the time you were little to be able to figure out your problems. So how does that compare with for instance, beginning of the year 24%, for six months later, almost 50% of the population so that rapid over growth, what’s causing that and we’ll get to, obviously, the pandemic and everything rooted in that, but that rapid other growth in mental health cases, are those being triggered by some sort of adolescent or youth trauma, or is this all current event based? Yeah, modern. Yeah, not always. Everything’s not rooted in childhood.

Unknown Speaker 10:00
trauma, of course. So if you were to experience a car accident, and you had a family member in the car and they died, that would be an acute traumatic event in which you would need to really process that. But you can have significant issues. There are acute events in life that have nothing to do with childhood. Of course, right now, what we’re experiencing is an acute worldwide event that is altering many people that don’t know how to process fear and anxiety. So this is rooted in uncertainty, leading to fear and anxiety that is now altering our physiology to a point where we will see a very massive influx or we’re gonna see a very massive surge in chronic problems as we move forward. That being said, obviously, there’s no beating around the bush. We’re in the middle of this global pandemic, hopefully on the downward slope, we don’t know. But that brings up the uncertainty piece and in your profession. I mean, I’ve talked to business leaders all over different industries, and everybody has different pros and cons. As someone

Unknown Speaker 11:00
Businesses obviously have had to scale up and had tremendous growth, and then others, obviously, tremendous reduction in revenue and everything else. But tell me about how this has affected your business. And then, you know, what are some of the situations behind it that either cause that growth or pulling back on revenue? While the pandemic is very unfortunate for our world, for our society, and for each of us in our line of work, however, we’re in mental health, and this is becoming a mental health event. This is not just a physical event. This is altering our mindset, where we happen to be in a profession, that naturally will do better because people are suffering with the mental health issue. We have well more than doubled our business just in the last four months. That’s pretty big. We’re expanding very rapidly, and that’s out of need when people call we have a duty to respond. And that’s what we do here to leave me at health centers. It’s our job, it’s our duty to respond.

Unknown Speaker 12:00
To the need that it’s out there. And right now, the need is massive, and it’s actually a little scary. The need, I think, will soon overwhelm the system. So we’ve got to be very efficient and effective at our jobs at rapidly treating people effectively help them understand where they are, and hopefully help them understand how they can make it through tomorrow without suffering from a chronic mental illness such as treatment resistant depression. So talk to me about there’s a process you were kind of telling me about for someone who doesn’t have medical training in mental health, but you obviously read a lot and you’ve hired the people around you, what can people think about in terms of what that process might look like? Or what are the things that they can expect to go through? Sure. So I personally don’t have a background in mental health, but I have a significant background in the way our body works in physiology. So mental health in general has been managed by psychiatrists, psychiatric nurse practitioners and therapists. They help you with truth

Unknown Speaker 13:00
Additional therapies for the most part, traditional therapies would be things like talk therapy. So that’s a therapist dealing with you one on one, talking through your issues using a variety of techniques to help you process physicians, psychiatrists and nurse practitioners may use different tools such as medications, that would be a traditional way of looking at it is you manage the symptoms of mental health by prescribing medications, sometimes that’s very effective. Other times it’s not, I would suspect, you know, people that have a mental health problem, and that are on medicines for say depression or anxiety. What frequently happens is that they are more than one and they may be on two, or three or four or five, the number can alter over time, the dosage can alter over time, if you’ve got a great team that can help you process the problem and get rid of the problem. Then hopefully you can get off of the medications and kind of get out of the system and be able to live your own life free and independent of

Unknown Speaker 14:00
mental health providers. However, that’s not always the case. So in our world right now, we treat a lot of patients that have a treatment resistant disorder, not just a short term depression or anxiety problem, we can treat that of course, and we treat a lot of that. But the treatment resistant disorders require much more defined care than just a medication. One thing that we do is we draw a lot of lab work. We work with primary care physicians to help figure things out. And we try to address the root cause of illness. We do psycho genomic testing, we look at DNA, we look at genetics, we look at metabolism. We look at the way you process medications, we look at dietary and lifestyle factors and spiritual health. And we try to put it together in a trifecta of mind, body and spirit medicine, where of course we’re managing the mind, like everybody else would in traditional therapies. We’re also managing the body because we’re addressing

Unknown Speaker 15:00
gut health and adrenal health and thyroid health. we’re addressing things that are vital to mental health. The mind is not the only thing involved in mental health. If your body is sick, your mind will suffer. And then the same thing about the Spirit, the Spirit has largely been a don’t talk about it subject in healthcare. That’s silly. It makes no sense. Because all of us have some belief system. The key is don’t judge people about the belief system is help you process what your belief system is, what makes you tick, what makes you happy, what makes you whole, what makes you love what makes you good, and help you tie that in to your mental and physical health, we process things a little bit differently, and it takes us a lot longer. That’s one of the differentiators is we spend a lot of time with patients and when I mean a lot of time, that means every time we see you, it’s generally not a very quick appointment. And so if you came in for a med check, it’s going to be a med check. Plus, it’s a med check. Plus, we talked to you and really talk about everything’s happening with you too. It’s the only way we can really

Unknown Speaker 16:00
help identify lifestyle issues that we can work through with you, sir, because like you said, it’s just a matter of an X ray to see if something’s broken. Well, then we can see that and know what the treatment is and move forward. But when you’re talking about two additional components to what make us up the mental piece and the spiritual piece that’s not as easy to just visually look at and see if it takes time it takes conversation to answer your question more succinctly, what makes us different. It’s what we consider our niche market. What is it that we do that’s slightly different from others? what others do is vital and it’s important and there’s room for everybody. But our focus is called integrative holistic behavioral health. Integrated means connecting the mind the body and spirit. holistic means addressing the root cause of illness and behavioral health is everything psychology, and psychiatry. Alright, so started company three years ago, and you’ve now doubled in size in a few months, how do you sustain that growth and how do you personally manage that growth, preparation? We were

Unknown Speaker 17:00
prepared for this, this company was built to scale. That’s why it took a couple years to develop pre launch. And then as we’ve launched, you manage through a team that takes time. So while it may seem like we’ve moved fast, we haven’t moved fast the markets available. So there’s so many people suffering in this country with the mental illness that you could go anywhere and truthfully have a successful mental health practice. As long as you’re a good provider, we built an infrastructure to be able to scale across the country from coast to coast, the only way to scale with haste is to fold. So if we’re talking more entrepreneurial, then you manage that through money, you have to have money to grow. And then you manage that through talent through your team. You cannot do it without both. This is not a solo project. This has never been a solo project. I’m somebody that simply created a plan. But I am nothing more than just a coach for a team that has way more talent than me.

Unknown Speaker 18:00
Do as an individual. So to stay on the entrepreneurial vein for a minute, there’s a lot of philosophies out there a lot of people that have determined what makes a successful business what fails businesses. And there’s often three things that kind of come up. One is ideas, another is execution. And another is culture. How do you rank those three in terms of importance and why? I think you would get multiple different answer for multiple people. And we probably all believe it to our core, no matter what we say. But for me, there is nothing more important than culture. Culture is vital to success because culture is teamwork. Teamwork makes the dream work. If you’re doing this alone, you’re only going to be successful for your single talent. None of us are significantly talented in everything. We may have talents in one thing. That’s why you have to have teams to build things. There’s a lot of deficiencies that a successful entrepreneur a better voice up to. If you are delusional and you think that you’re talented and everything, you’re probably not be very successful. So to me

Unknown Speaker 19:00
Culture drives everything is building the right team execution is also vital, you can have a fairly poor idea that you execute well, and you’re still gonna have a viable business, you can have the best idea in the world. But if you execute it poorly, you’re gonna have no business and you’re going to be bankrupt, and you’re going to leave. So I would say execution is absolutely second ideas, while me personally, I love ideas, because I have a visionary mindset. And I can get into the business talks, if you want about what is a visionary? And why do I say on that? It’s because I’m an idea person, I like to think big picture and strategy and three years down the road, or five years down the road. And not all the details of today. I would rank ideas though, last because you can have all the ideas in the world unless you execute it well, doesn’t matter. It’s irrelevant. I think that kind of the average visionary, the average entrepreneur that is a visionary will have 10 to 20 ideas a day, and you have to decipher those and you’ve got to push a lot of them away because ideas come and go

Unknown Speaker 20:00
And you may believe that your ideas are good, but you don’t want to get distracted on ideas, you’ve got to stay very focused on your core business. So culture number one, execution number two ideas number three every day of the week. I love that I would venture to say the majority of people I’ve talked to say mortar, right? Absolutely. I think there’s a bit of consistency there. But you’re right, different people, different answers. And I can’t tell you how many times I’ve walked into a conference room or a brainstorming session or whatever, we put 1000 ideas on a board. And then what it boils down to is what can we execute and what can we execute without railroading people and making the cultural aspect of this project, something that people don’t want to be a part of? So I think you’re absolutely right, their vision and values. I think both of those kind of go hand in hand. You’re a visionary leader, you’re somebody who sees what you want to do, and then comes up with the ideas and builds the team to execute on that. But if you don’t do that, without a set of values along the way, then you disrupt your culture and you have a difficult time scaling. So let’s talk about that for a minute. We can start on either side, the video

Unknown Speaker 21:00
Inside where the value side does one bring more valuable than the other to you? Yeah, values vision, again, cannot be executed without the right team implementing your value system, I of course created a set of values to start, but they were never meant to last. Because once our team started developing than the team helped develop the actual values that matter to the team, not me. I didn’t create those I follow a specific management strategy that involves teamwork. Our team literally helped write our values. They also helped write our vision. I had our vision written out. But once our team was on board, we refine that and allowed input and that’s the way you get the buy in from everybody. You have to have the team buy in to the set of values and to the vision or else it’s just a job and what I don’t want our people to view their career as nothing more than a job you want people to buy into the values and the mission.

Unknown Speaker 22:00
With such vigor that this is not a job to them, this is something much bigger than just a paycheck. If you get on the mindset of culture and vision doesn’t really matter, then you will have people revolving always looking for the next best thing. You as a leader, somebody that has taken on this role of CEO and founder of this company in historic entrepreneur, what would you say is your strongest leadership quality? And how do you implement that on a daily basis? I would say by far my strongest leadership quality is, it’s just coaching. I don’t know that’d be the most common type of thing to say as a leadership quality, but that’s true. It is hire the right people and get out of the way. You just simply help form the playbook, but the players are the ones that make the place. So if you would like to select a Super Bowl NFL team, you’ve got to have the coach that puts you through the hard two days and creates the practice drills that make you strong and fast and agile, but the execution of it

Unknown Speaker 23:00
always comes down to the players. So by far, that’s what I’m best at is just creating a team. And then hopefully mentoring the team and getting out of the way where they can truly lead their own teams not get involved in the just all the details of execution, like you never see a coach run out on the field and try to make a running touchdown just doesn’t happen. That’s because the players do that. I love that. And I just finished watching the docu series, The Last Dance about the Chicago Bulls, Michael Jordan. And of course, for me growing up as a teenager in the 90s. You know, that was everything to me and getting to kind of pull back the curtain and see some of the insight into the coaches, the players, the things you never got to see through a press conference in a basketball game. You know, I mean, this was really an eye opening experience. And I think there’s so many valuable leadership principles that come out of that from both senior management structure of a basketball program, a great coach that can help

Unknown Speaker 24:00
shape and mold the players and then of course players who have different skill sets and ability to lead through. And I love the business principles that come out of that leadership structure, especially since they were such a dominant force.

Unknown Speaker 24:13
So when you look at things like going through tough times, you’ve got star players that will step up and take the reins, but what do you do? How do you kind of manage a team and an organization through difficult challenges? That is by far, compassion, compassion, that’s what what you have to have anytime there’s fear and anxiety and tough time. If you’re, if you don’t lead with compassion, then I think you can lose respect and control of the team. If you have the coaching mindset, if you think back to kind of business models, as they’ve evolved over time in the 50s 60s 70s, where it was more hierarchical. It was, you know, led by one person. Whoever the boss was drives organism

Unknown Speaker 25:01
There was frequently a lot of just down talk to people, you know, he didn’t really care about what people felt or thought that business model has almost died. Now, it just doesn’t. It’s not that viable anymore. Because culture has changed. And now we need to respect people. And we know that there’s value in each person. And each person can bring significant talent to an organization. So if you lead in 360 degrees, then ultimately I think you can be a much better organization for that. It’s great to be able to draw this parallel from both your profession and industry as well as being the CEO of an organization. A lot of business leaders try and find innovative ways they can stay sharp and grow personally so that they can continue to innovate and lead and grow their company. But a lot of business leaders struggle with mental health and probably to your point, don’t go get that addressed and they just fight it. How do you ensure that you personally don’t feel

Unknown Speaker 26:00
fall into any of that kind of stuff? Or is that something that you have to watch out for just like anybody else? Sure. I mean, I think anybody that is an entrepreneur that leads a company is at risk. Absolutely. I think probably the majority of us that would be considered visionaries are emotional. That’s why we are able to risk and that we’re vulnerable. And that we put it out and say, Hey, here’s my idea. And and we’re not scared of it necessarily. But criticism is really real, you know, that can affect mindset. I think, for me, resilience training has really helped and I have definitely had resilience training. I’m, you know, career military. Also, I have been in combat environments that is a lot different than being here in the United States in a safe place and you’re not dealing with the potential of a rocket or something going off near you. So it’s about the mindset and the experience itself.

Unknown Speaker 27:00
You’ve had to so it’s keeping things in perspective. So I think to answer your question, I have perspective that I think keeps me mentally healthy. I have a very distinct faith that keeps me grounded. I’ve got a wonderful family that keeps me grounded and work out and fit. I pay attention to my body. But that doesn’t mean I’m not at risk. I’m still at risk. So one of the things that everybody needs to do is process the way you really I think can limit risk is to not let things build up and you process quickly if you process quickly and you keep perspective you keep the things that are important to you your value system intact, then your mental health it’s gonna stay intact. Hold up, what’s something that a lot of people just don’t generally know about? The industry like you said, there’s a stigma behind it. People don’t want to talk about it. But what what do you think is something that to you is not that unique, but a lot of people would be like, Wow, I can’t believe that. I would say first that

Unknown Speaker 28:00
The industry has evolved.

Unknown Speaker 28:03
I don’t think people really realize how much this industry has evolved over the last five years or so, for decades, this industry was made si fairly stagnant, in terms of the mind was fairly separated from the body. So it’s not that providers were stagnant. It’s just that if you went and read a textbook, it talked about mind medicine, and how do you manage the symptoms of mental illness, whether that be through prescription medicines, or whether it be through other things, but it didn’t really connect the mind and the body together until about a decade ago, and then started reading and in textbooks and being taught that the mind and the body is really connected, that there’s the biggest nerve that’s kind of like a superhighway that connects the gut to the brain, called the gut brain barrier. started learning a lot about the gut and the GI flora and the micro

Unknown Speaker 29:00
balm and how that can affect mental health. This is all relatively new, as you think about westernized medicine in the last 10 years have been so much new information that textbooks have now been written about nutritional psychiatry. Those are new that didn’t exist too long ago. That is super exciting to me to know that there is information in textbook format around nutritional psychiatry. There are fellowships now that you can go to, to learn how to treat the root cause of illness. So you go to integrative medicine fellowships, that’s where you learn things at a different level. And you connect the mind the body and the spirit together. These are fellowship programs. This is not you know, some high school Yeah, well, it’s not an off the wall thing. It’s mainstream by major universities that are now offering fellowships and integrative medicine, functional medicine. People are now wanting to have a different way. They’re managed others

Unknown Speaker 30:00
Just medicines. So I think that’s the biggest thing is that there is now a newer way that you can treat mental illness. It takes more learning. It takes frequently going back to school, but once you learn it, it’ll change your life. It’ll change the way that you view the body.

Unknown Speaker 30:22
So obviously, like any healthcare specialty, there’s no one size fits all solution. But if I’m sitting at home and thinking, well, what’s something I can do myself to help improve my mental health from a mental capacity, physical and spiritual? Or is there one tip trick that you can kind of throw out that helps people in general just be either more aware or work towards wellness on their own? Sure, there’s a there’s a number of simple things that one can do.

Unknown Speaker 30:50
I think that the word mindfulness has really started catch hold. I think most Americans have now heard of mindfulness. A decade ago, probably very few people have

Unknown Speaker 31:00
have heard of mindfulness, there are mindfulness apps. And a mindfulness process just helps you be more aware, helps you actually you can even start to control some of your physiology through mindfulness, through active breathing exercises, active thinking or not thinking exercises, you can really start to control some of your heart rate blood pressure. Not that not saying we can fix it. But if you’re in an acute stressful situation, you can, you could proceed with a mindfulness technique, and really bring blood pressure down. And really slow down breathing and heart rate and calm yourself down. So if you’re dealing with something at home with anxiety, like right now, mindfulness is a wonderful thing to do. Just go to, you know, Google Apps or go to Apple’s App Store and look up mindfulness and meditation. It helps you to slow down for a minute. That’s one of our problems is that we rarely slow down. We love input. We want sensory input all the time.

Unknown Speaker 32:00
Whether we’re getting that through the news, TV, radio each other, we’re constantly bombarded with stimuli. We have to learn to disconnect. And when we disconnect, we can reconnect with ourselves, with our mind, our body and our spirit, we can become more grounded in our own belief system, we can really figure out who we are and not let others do that for us and tell us who we are and what to think about. So I’ve been doing a lot of research and just trying to build my knowledge base lately on just personality types, as I you know, think about managing people and just all the people that I interact with, what’s their personality type, what’s theirs, being able to identify it pretty quickly, but also then how do you communicate to that person? How do you relate to that person? And as I’ve done my own personal study on that, you realize that people are just wired so differently. So when it comes to mental health, do you see certain personality types being more prone to, you know, needing mental health care or is that something

Unknown Speaker 33:00
That’s doesn’t matter doesn’t matter who you are, what your personality type is? Well, this is a excellent question. We could talk about this forever. I can tell you, I’m not a personality expert. So I’m not going to presume to be one. So I’m not going to go down the path about is something medically sound here. This is more just on a personal and a business level.

Unknown Speaker 33:22
We do personality testing, and we love personality testing. And here’s why. Unless we can identify with your personality, we can never truly learn to communicate well with you. Therefore, judgment can really start to occur. Why don’t you see it like I see it while you’re a different person with a different personality. So for me, I’m an INFJ. All right, I’m extroverted. I’m dealing I’m somebody that loves emotion. There are people out there that are introverted. They don’t like emotion. So if I tried to exert my belief system, about

Unknown Speaker 34:00
I like to talk and engage touchy feely, shake hands, you know, talk forever. There are some people that right then would cut it off because they’re introverted. They don’t like to talk, it makes them feel uncomfortable. That’s okay. But if we try to push our release on them, we will isolate, and we will create division. Is there a personality type that’s more prone to mental illness? I can’t tell you that because it’s not my expertise. But on a business side, I can tell you that personalities are vital. If you understand personalities, it’s vital to being able to better navigate the complexities of human interaction and business where you may not get as angry or as mad or as frustrated, because you really try to put yourself in their position. So we do personality testing, and we categorize people and we push that out to everybody. So everybody in the company knows what everybody’s personalities are. We have handouts for every personality type. Also,

Unknown Speaker 35:00
We’re not the best at it yet, but we are trying to become better at it. And and it is vital, I think, to cultural kind of success.

Unknown Speaker 35:10
Well, I, I’ve kind of started saying, I wish we could all wear name tags with not only our name, but our personality type, because then I know immediately Do you want a hug? Do you know? That’s a great idea? And I mean, I think there’s just so much behind that, that we just leave off the table that’s never part of the conversation just on a human to human level. And, you know, I’m personally I’m all about this human to human connection, but we can’t have that connection. If we don’t really understand what makes you tick, what’s your personality type? And, you know, do you want to be in a room full of people and we’re all just having a conversation or do you want to be one on one isolated and nobody else around because, you know, like, Sam, introverted people just don’t want to be that way, you know? But I think another interesting piece is, sometimes we do these personality tests and we say, well, that’s just how I am I can’t be any other way. And I’m really trying to figure out

Unknown Speaker 36:00
I don’t know if there’s something you run into, but like people that view that as like, that’s a hard stop. That’s just who I am. But sometimes I find that is just an excuse. I don’t know, do you see that in sort of your leadership style? And how you kind of lead people like that people use that as a, a wall or an excuse? Or do you try and coach people through overcoming those things? I think that you hit the nail on the head. I think that’s a lazy answer. I think we can all adapt and mold and and become something different. It doesn’t mean we’re going to change our personality. But it means that we could become more amenable to a group that even if you’re an introvert, it doesn’t mean you don’t come to a group discussion. Even if you’re a severe introvert, it means you’re still valuable and you have good valuable input that you need to give a group doesn’t mean you’re always gonna be comfortable. But you do have to push your limits. If you’re going to succeed on a team. I think I would go as far as to say, if your personality type was so limiting, that you could not effectively

Unknown Speaker 37:00
work in a team, then leave the team and go work on your own. That’s That’s how important personalities are. If you’re so strict with your personality, that it’s your way or no way, then you should not be on a team.

Unknown Speaker 37:15
Yeah, absolutely. And, you know, back to the last dance, like, you know, there were a lot of references, Michael Jordan would basically just get in somebody’s space and say, That’s not how we do that here. We’re here to win, we’re here to succeed. We’re here to do this thing, accomplish this mission. And if you’re going to be that way, you’re not valuable this team. And it, you know, I think there’s a lot that can be taken out of that and applied into the business world, as far as how a team operates, and how leaders within a team can communicate with people, you know, and say, That’s not a valid excuse. Right? I agree. Completely. All right. So you mentioned military background. And I’m always curious I’ve had on the show, Adam had the CEO of car tie, who also has a military background and he has some really interesting perspectives on what he brings to the leadership structure of that

Unknown Speaker 38:00
organization. So what have you taken away from the military that you’re able to apply and bring into your leadership role here? Maybe I could start out by saying, just because you’ve been in the military, it doesn’t mean that you’re good. It doesn’t mean that you’re disciplined. It doesn’t mean that you’re fit mentally or physically. It doesn’t mean a lot unless you can articulate some of the whys. So you ask a question, what’s some of my experiences in the military that makes me a better business leader? I would say that the military gave me some structure that I wouldn’t have otherwise seen. It gave me some opportunity that there’s no way in the world you would ever get

Unknown Speaker 38:44
unless you had been in the military. It did give me training that I really loved. I didn’t just go through it as a routine. I went through it to learn.

Unknown Speaker 38:55
In my first deployment, I was deployed to Germany in 2000.

Unknown Speaker 39:00
Three for a year at the beginning of the war. And I was, thankfully given the opportunity to attend the Seven Habits of Highly Effective leader by Stephen Covey while I was deployed, that was fascinating. It was a voluntary thing. I had the opportunity to do it. I was really grateful for that, as First time I read the Seven Habits of Highly Effective leaders.

Unknown Speaker 39:23
I was able to take classes at no cost to me, such as Microsoft Office, beginner, intermediate advanced. I don’t know anybody else that did that. But I did it. It was awesome. It was free. It was something the military had launched. Anybody could do it. I don’t know anybody that did it. I did it because I knew I wanted that skill set to be able to work with tables and graphs and charts and learn formulas in Excel. Not because I had a reason at that time. It was because I had the drive to learn. We had resiliency training. That was really great. You know, one thing that happened

Unknown Speaker 40:00
And so many people, whenever you come home from a combat environment is you have PTSD, or you have you enter into depressive states. You’re acutely stressed over there. And now you’re coming off of an acutely stressful event. And you don’t really know how to cope with it, and your body’s going through a change again, because you went from very high fighter flight responses to now. Well, there’s nothing to fight or flight about. But your body’s still kind of trying to figure it out. Because you had really high levels of adrenaline that was overseas, and now you don’t have to have it. So there’s a lot of reasons people feel weird. For me, I deployed with medical training. So for me, it was different. It wasn’t shooting at people. I can’t imagine that sort of stressor, but it was caring for people. And in my profession, you know, I was the only anesthesia provider and an entire area of a country and so that was

Unknown Speaker 41:00
was a, for me a great thing. I loved it. I like that sort of stress, like the unknown. It’s kind of like business. And that’s correlation. It’s the unknown, that you actually look forward to.

Unknown Speaker 41:14
It’s like looking at a blank wall, or a blank canvas, and writing a picture that doesn’t exist or making a painting that doesn’t exist, or creating a book that has not been written. So the military gave me that opportunity, because I was able to correlate what I like in business, to a lot of the events and trainings that I had in the military.

Unknown Speaker 41:41
A lot of that

Unknown Speaker 41:43
as you continue to move forward, advanced, the company experienced crazy amounts of growth, what innovations or what changes do you see in the industry? I mean, you mentioned just in the last five years or so there’s been quite a bit of new knowledge and information being pushed out but do you see anything on the forefront? Is there anything you guys are doing to

Unknown Speaker 42:00
kind of changed the narrative of mental health care? Yeah, absolutely. One of one of our core values is innovation. We are a company with a mindset that will progress growth. And growth means the understanding of the human body and the way we should treat the human body. So some of the things that are upcoming are AI, artificial intelligence and its application into healthcare. We are implementing our first AI product, this coming Monday, it will be live in our practice. I don’t know if anybody has ever done that in Arkansas, but we’re excited that we’re doing in our practice. It’s fascinating that products like that exist, where you’re now bringing in artificial intelligence into a practice the propensity or the the knowledge base that’s available now and is ready

Unknown Speaker 43:00
rapidly progressing to treat the root cause of illness will change, healthcare is changing healthcare will continue changing healthcare, healthcare is on an unsustainable course. It’s very expensive, our outcomes aren’t really necessarily getting better. And there has to be something that changes. In my opinion, the thing that needs to change is we need to get to the root cause of illness and we need to try our best to get people well and out and not manage disease like we currently are. We have a disease care model, not a not necessarily a healthcare model. I don’t know if you’ve heard that before. But we’re really great at symptom management. But we’re not so great at healing the disease at the root and getting people out of the system, out of our healthcare system off of meds, resolve their issues. So AI number one, evolution of our understanding number two, and then some procedures that we have that

Unknown Speaker 44:00
are still relatively new in the industry we do every day. One of them’s called transcranial magnetic stimulation. We love transcranial magnetic magnetic stimulation that’s called TMS.

Unknown Speaker 44:12
TMS is a wonderful machine that induces a magnetic current to specific areas of the brain that are largely turned off. And I like to think of it’s kind of like jumpstarting a car battery. If you go outside and you try to turn your car on and your car just doesn’t really start. The first thing you do is you go get a pair of jumper cables. Why do you do that? You’re trying to recharge your battery, while our brain needs recharging to at certain areas under certain conditions. So previously, for, you know, 50 plus years, the gold standard of recharging the brain was electroconvulsive shock therapy or EC t. Now we have another way of trading kind of shock therapy with TMS and that’s inducing a magnetic current to a specific area of the brain that doesn’t really have a lot of

Unknown Speaker 45:00
Side effects to it. It’s highly effective. But it doesn’t treat everything either it treats treatment resistant depression, and in some cases, it can treat anxiety as well. So, a little more narrow, focused, but it’s a it is really helping many of the patients that we manage with TMS, when we put it all together as a team, I think this is to culminate this. This point, it’s team based care is the way forward. We have been a healthcare system of segregation, of siloed healthcare, where it’s very difficult for one person to talk to another. It’s very difficult to communicate what you did as a provider with another provider. Everybody’s so busy, that how do you transmit data in a simplistic way

Unknown Speaker 45:52
and get on the same page?

Unknown Speaker 45:55
challenging. So the way forward is, in my opinion,

Unknown Speaker 46:00
In largely team based healthcare, because the minds of many are much greater in the minds of one, that’s what we do at our center is we have team based care.

Unknown Speaker 46:10
When a patient needs something, it’s rare that they’re just getting one mind. They’re getting multiple minds treating that person that’s much better than one. So I think that’s the way for too, it’s that we have to do more team based care. That’s great. And so is each of those minds as part of that process, a different sort of specialty as somebody that Okay, yeah, it’s and it’s not that it’s just a different specialty. So sometimes you may want you may want a colleague, if you’re psychiatrists, you may want another psychiatrist to talk to. If you are a psychiatric nurse practitioner, you may want a psychiatrist to talk to, if you’re a psychiatrist, you may want a great therapist, a psychologist, a licensed clinical social worker, or licensed professional counselor to talk to so when you have a patient come in, let me give an example. If you have a patient come in, they’re coming in for regular

Unknown Speaker 47:00
appointment, but turns out they’re suicidal. That is a great example of when to use a team.

Unknown Speaker 47:07
If you don’t have a team that can quickly evaluate, assess and make a plan immediately, then your job is probably going to be Call an ambulance and send them to the hospital. They’re suicidal. If you have a team that can quickly move in, address the problem on the spot, you’re going to get a physician, nurse practitioner or therapist all putting their minds together to figure out what’s really happening with this person. Are they acutely suicidal or are they not? Are they here with another issue other than just suicidal ideation? But you get the team. I can’t tell you how many times that our clinic that has happened at every psych psychiatric clinic at every behavioral health clinic, you’re going to get patients that present with suicidal ideation. But in hours, you get a team that will respond right in that

Unknown Speaker 48:00
helps. So without getting into all the details, it helps immensely. So if I’m somebody that, you know, struggles with anxiety or you know, think I have some kind of mental health condition I want to try and figure out, but the anxiety itself makes me so that I don’t even want to call I don’t even want to come in. What what’s the process for somebody who wants to get treatment, but feels like they can’t or they’re embarrassed or the stigma is too strong, or they don’t want their family to know, or their co workers to know, because I’m sure there’s any number of those scenarios out there. Yeah, that’s a really good point. And that’s one of the points that would lead to that gap I talked about at the very beginning, between like 20%, a couple years ago, of Americans have a mental health diagnosis, but only 8% were being treated. Well, the other 12 many of them need a treatment, but it’s the stigma personally that they feel or the anxiety they feel anxiety is real.

Unknown Speaker 49:00
is real, it will cause heart rate fluctuations, it will cause blood pressure to increase causes faceit read for you to sweat, it causes panic attacks, there’s a lot of things that can happen with severe anxiety. Just presenting into a behavioral health practice can induce anxiety if you’re there for anxiety. So no doubt that’s a real problem. One way that we have addressed that is, prior to COVID. We were already doing telebehavioral health services. So now I think it’s easier than ever to simply

Unknown Speaker 49:35
come see us from the comfort and safety and security of your own home. Whatever your safe place is, that could be sitting in your driveway, in your vehicle talking to us, wherever you’re comfortable. That’s where you meet with us. So tele medicine or I call it telebehavioral health because it incorporates the profession of psychiatry and psychology

Unknown Speaker 49:59
allows you

Unknown Speaker 50:00
To see your provider from wherever you’re comfortable seeing them from. It’s a game changer about.

Unknown Speaker 50:07
So I mean, I guess that kind of falls into the innovation category even though you guys have been doing it, but do you see advances different ways telehealth is, or telebehavioral

Unknown Speaker 50:17
is kind of allowing for the practice of mental health care to move forward. I mean, is that a big driver in the growth? Absolutely. So, if you think about our country, our country is largely rural. We’re not Metropolitan, we have many metropolitan areas. But the vast majority of American citizens do not live in metropolitan areas and live in rural areas. rural areas rarely have mental health providers. If they do have mental health provider, it may be one, let’s say a therapist, but you’re almost never going to get a psychiatrist. You’re rarely

Unknown Speaker 51:00
ever going to get a psychiatric nurse practitioner, people that are managing psychiatric medications? That’s vital and it’s needed. The only way to truly access them is now through telehealth.

Unknown Speaker 51:15
Prior to that, mental health medicines were largely being managed by family care doctors that lived out in rural America. But that’s not really what’s happening now. And the reason is, many type of medicines have now kind of been put on a do not prescribe list for Family Medicine dogs, such as certain types of stimulants or certain types of anti psychotics, there are certain medicines that really should be prescribed by the specialists. the quarterback’s of psychiatry,

Unknown Speaker 51:52
they’re the ones that have went through that advanced training to manage mental health. So when a primary care

Unknown Speaker 52:00
can now refer from rural America to the psychiatrist or nurse practitioner of their choice, you get a different level of care that you couldn’t have otherwise got. So it’s opened the door up for us to get referrals from all over the state where otherwise we didn’t really have the opportunity to see them before. We did see people from out of town. We have people drive from Fayetteville down here to see us from Harrison down here to see us that’s to me challenging to drive two and a half, three hours to come see your provider and to keep that up on a monthly or or even quarterly basis. telemedicine now has kind of fixed that. And some of the rules, the federal and state rules have now went away that allow you to establish care via telemedicine.

Unknown Speaker 52:54
So we’re in a different day. So that’s one thing I think that we should add to the list of things that

Unknown Speaker 53:00
are changing the future of healthcare. Because I guess when you think about it, you know, if I break a bone, well, I need a doctor to physically be able to touch that area and, and help fix it put a cast on whatever the case may be. But when it comes to mental health, I mean, how much physical contact is needed? That’s a interesting question. And it’s one that, I think, almost rot in complexities. And I think you could get people answering the question differently.

Unknown Speaker 53:28
Since I’m not the mental health expert, I don’t want to answer for mental health experts. But I will answer more in generality. And that is, I think you could assume that that’s the case is that it’s a lot easier to manage people remotely, because you don’t have the broken bone that you physically have to put a cast on. I would agree with that. And I think that all of our providers that are providing those services now would tend to agree with that. But if you haven’t done it, you may not agree with that. Our providers that had not performed telebehavioral Health Service

Unknown Speaker 54:00
Before COVID, many of them were worried about providing telebehavioral health services and they didn’t. They were in our clinic seeing patients every day. They had never done telemedicine before. After COVID, we went from 8% of all our appointments were seen via a tele behavioral health platform to 77% now, and we’ve doubled in business, so we’re seeing a lot of patients and all of our providers are seeing patients via a telebehavioral platform now. So even people who said I don’t really like it. Now I really like it. So I would say it’s all about perspective. Again, what’s the mind state and the experience of a person that has not performed telehealth versus that that is, there are certain instances that you want to see people in person, no question about it. There are certain mood states, there are certain problems. There are certain medicines that you’d still want to see people to be able to really look at at their bodies.

Unknown Speaker 55:00
movements and responses and, and details of an appointment that you may not feel comfortable doing remote. So I don’t want to over generalize say every patient because it’s not every patient that can be managed remotely. So I’m speaking of just going to the business model, you’ve built a brand that is now in multiple states. Talk to me a little bit about sort of the the growth strategy and how you’re planning on taking this more national and where where you’re planning on being, we’ll plan on being will be everywhere. I mean, that’s, that’s what we plan on being and I believe there’s we’re gonna make that happen, and it’s gonna be in short order. Right now. We are in Florida. We’re in Arkansas, Tennessee, Ohio, Colorado, California. We’re spreading around, and we’re spreading because there are providers out there that love taking care of patients, but don’t necessarily love taking care of business. They don’t have the

Unknown Speaker 56:00
experience to open a business, they need help managing their business and they need coaching. So that’s what we’re here for is to help coach you. We’re not here to run a medical practice from afar. If you are a provider that setting up a practice with us, your patients, your patient, you always treat your patient as you know how not as we know how we simply give you different tools, and try to offload a lot of the administrative responsibility that makes you maybe less efficient as a provider business owner.

Unknown Speaker 56:34
And there are a lot of things that we do to support those practices from afar. We have grown while it may seem like fairly quickly, it’s been very structured so far, might I say even limited, because we have not grown a lot this year other than impatient volume, but not in practice locations for a reason. That’s because we’re building

Unknown Speaker 57:00
New practice, type here in Little Rock right now, it’s a very large practice with a different layer of complexity. And our focus is on that. After that facility opens, we will begin our national growth plan, again, with multiple sizes and types of clinics at that point,

Unknown Speaker 57:22
so if I am somebody that is, you know, thinking I need mental health care, do I go to a primary care physician first, do I call you guys directly? What’s the process to become patient or get the care that I need?

Unknown Speaker 57:34
It’s all interest dependent. It’s all based upon your individual insurance. Most insurances now allow direct access to your mental health provider without a referral. We’re fully credentialed insurance based health care clinic. So we accept every major payer, all you have to do is call us and if you call us we will look at your benefits and eligibility and see if you have the need for referral. If you do then we’ll call your primary

Unknown Speaker 58:00
care provider and get the referral for you, you do not always have to go to your primary care provider, if you do that may slow you down from getting the mental health care that you need. So I would say always, no matter where you’re at in the country, if you need mental health help call a mental health provider and let them help you figure out if you have benefits or not. We can do that in very short time.

Unknown Speaker 58:22
Love that. All right, I want to jump into some quick questions a little more, you know, kind of on the fun personal side, but you mentioned your you educate yourself a lot. So when it comes to books, what’s the latest book you’ve read or the best book you’ve read lately? I do educate myself a lot. I do that constantly. I read, on average, multiple books a week.

Unknown Speaker 58:43
So the best book I’ve read in the last year the book that has affected this business the most is called traction by Gino wickman. I was looking for a specific management style. And and that book gives you kind of a formula on a really

Unknown Speaker 59:00
Good define management strategy. So that’s the most influential book I’ve read related to business. Are you an audiobook guy? Are you like the hard? I do both. I’m not somebody that has a lot of downtime. So I try to make the most of my time. So if I’m in the car, and I have time, I will listen to an audiobook while I’m in the car. But no, I’ve got lots of hard copies and I read the hard copies. I can’t, I cannot just do audiobooks. I have to write in the ledgers. I’ve got to highlight, I’ve got to extract data, I’ve got to put it in my own note format, to be able to retain it and utilize it if I just hear it in audio book. You know, I I think I listen to more fiction books that are that are audio I don’t really like nonfiction books, audio because they’re too heavy. And to me, it’s just not that practical.

Unknown Speaker 59:54
What’s one daily routine that you kind of have to do every single day I pray now

Unknown Speaker 1:00:00
You know, I have faith, I have to ask for guidance, you know, to make good choices to be a good person. But I work out. That’s important to me. I do it midday. That’s not when most people work out. But it’s when I work out, it gives me the, I think a different mindset to be able to break away from business every morning at 11 and go to the gym, and, and work out hard and come back, you know, in a different mindset and ready to take on the afternoon. So that’s, I have to do that. I love that best piece of advice you’ve either given or received. I would say I do give a lot of advice, but

Unknown Speaker 1:00:41
I don’t know that any of it significantly valuable. I look for more advice than I probably give it by so let me pass on that.

Unknown Speaker 1:00:51
A lot of people obviously over the last four or five months have created new habits, some good some bad but do you have any newly formed habits that you’re aware of

Unknown Speaker 1:01:00
I’ve actually became a little more OCD. I don’t think I’ve ever told anybody that but there are certain things that I do that I noticed I do now that it’s kind of strange, like,

Unknown Speaker 1:01:13
like probably the weirdest thing is anytime I’m fixing to leave, I tap all four pockets.

Unknown Speaker 1:01:19
And not that I’m always thinking about exactly what I have. But I know always have something in all four pockets, and always have one thing in all four pockets. So if I’m if all four pockets have something in it, I’m good, and I can leave. But I do that all the time, multiple times a day now. So maybe I’m becoming OCD. I’m laughing because I’m kind of the same way. I just happen to have got cheese here. airpots here while your phone here, you know just one of those things you kind of if I don’t have one of those, then something’s off. Right. And that just started this year. I did not do that last year. I love that.

Unknown Speaker 1:01:53
If you could write a book, what would it be about or what would the title be?

Unknown Speaker 1:01:58
I’m extremely focused on that.

Unknown Speaker 1:02:00
business, it would always be about business. I hope I have some value that I could add to somebody. And I do intend on writing a book.

Unknown Speaker 1:02:08
And I think the content of the book drives the title.

Unknown Speaker 1:02:13
I think title should come last. So if I have to answer that question right now, it is, what not to do in business, not what to do. I don’t have a formula for everybody to make you successful. But what I do have is I’ve learned a lot of critical errors, I make a lot of errors, learn from those errors, I note those errors. And I look forward to mistakes, because we grow from those. And I’ve learned valuable, valuable mistakes that I’m willing to share and be vulnerable to share. That will hopefully help you be

Unknown Speaker 1:02:48
you know, better mentally, better, financially, not go through the same personal relationship issues that you go through as you grow a business.

Unknown Speaker 1:02:59
So it’s it

Unknown Speaker 1:03:00
would be what not to do in business? Does anything stand out a top of the list kind of chapter one in the book as far as what not to do?

Unknown Speaker 1:03:11
You put me on the spot. So there’s a lot of things that I could put as kind of the priority of a book. But in a company like this that has definitely underwent scaling. I could talk everything between finance, capital, raising, wasting money,

Unknown Speaker 1:03:33
the challenges of hiring, the challenges of terminating, I would think more than anything, the thing that I that I would talk about is building your team. How to build a team effectively the mistakes I’ve made in building a team, I would put probably number one as what not to do, and that is the ability to discern truth from error.

Unknown Speaker 1:03:57
The ability to look somebody in the eye

Unknown Speaker 1:04:00
And do you believe what they say or don’t believe what they say, as you’re building a business, everybody’s a salesman. The people that are applying are salesmen trying to become part of your team. All the vendors are salesmen. Everybody tells you what you want to hear.

Unknown Speaker 1:04:18
I think that would be one of the first things that I would write about is how do you discern what is right from wrong? And how does that keep you out of hot water, both financially and legally?

Unknown Speaker 1:04:29
That’s good. We may have to have a whole other episode just on that topic, because I think there’s some real value in that. What’s the best thing you’ve bought for under hundred dollars in the last year? books? No doubt, it’s books, books, books, books. If you can’t tell maybe I’m a little a little OCD also about reading. But everybody’s smarter than me. I just learned from everybody and then I put little bits and pieces together try to make something a little different. And so all the books

Unknown Speaker 1:05:00
buyer generally under $100, most around $20. So, the best money I’ve spent on books that were not related to business but healthcare, I would highly recommend a book by Dr. Kelly Brogan.

Unknown Speaker 1:05:17
If you just look her up Kelly Brogan md.com. She’s got a lot of books now. But her first book that she wrote, really helped me understand kind of the holistic side of healthcare in a simplistic way. So I would recommend her book that’s probably 20 bucks as well. So I think the takeaway there is just because you’re running a scalable, highly successful business, you never know it all. You never you never know everything you ever stop, you know, at all, then you need to leave. You need to leave. If you ever think you’re the smartest person in a room, you should leave the room. We you always should be willing to learn. Always. So if you’re not hiring people that are smart

Unknown Speaker 1:06:00
smarter than you. I know, in business, you hear that a lot. But if you’re not hiring somebody smarter than you that’s directly reporting to you. You’re wrong. You know why you’re wrong? Because that means you’re going to invest so much time in coaching and trying to create somebody just like you. And you don’t want somebody just like you. You don’t want Yes, people. You want people that are that are willing to look at you and say, No, come on. That is not the way we do it. You need to be able to have valuable, vulnerable discussions and realize that people no more in their lane, and you want to hire people that are wonderful and talented in their life. So

Unknown Speaker 1:06:36
what are you a music fan? What kind of music you listen to? I am a big music fan. I’m always listening to music and that depends on my mood state. But if I were to pick a genre, believe it or not, it’s it’s alternative music. I love alternative. I love 90s alternative. I love current alternative. I love singer songwriter music. I think that’s why I like Coltrane.

Unknown Speaker 1:07:00
Because many alternative groups, then haven’t necessarily made anything mainstream. And I like the motion. I like the struggle. I like the people that are trying to do something and make it on their own and tell their stories. And alternative music to me gives such lessons. I just love it. Yeah, I love it. So when concerts come back, are you gonna go see who’s top of your list?

Unknown Speaker 1:07:26
I’ll probably go see kind of the first concert that comes. really buy your tickets early, because I think it’s gonna be sold out. Whoever it is. Everybody’s itching to get back. Yeah, you know, I don’t know.

Unknown Speaker 1:07:40
I want to I really want to go someplace and go to a forum. That’s a little private. You know, I don’t like the big arena type things. I like the more quaint, quiet,

Unknown Speaker 1:07:51
you know, things so I would just, it’s not even about the artist. It would be more about the experience.

Unknown Speaker 1:08:00
Favorite food favorite restaurant? Do you cook much? What do you like to make? I like any healthy food that tastes good. Such as, I wouldn’t care what really type of food it is. But if it were healthy and it tastes good, I’m good.

Unknown Speaker 1:08:16
So, we really like any sort of Asian food doesn’t matter. Chinese food, Japanese food. We love sushi. We love Thai food. We love Filipino food. There’s a lot of foods we love. So as long as it’s relatively healthy, what does that mean? We do cook. We don’t cook as much as we would like to because my wife and I are both very, very busy. But we like to cook with certain products. We studied a lot about diet. And so in our own house, we only have organic products. If I were to say in general terms though, like if I went out to eat what would I want to eat? I’d say probably sushi stands out. Just Love it. Love it.

Unknown Speaker 1:09:00
Sushi Wednesday today so I don’t know if you ever do the Kroger sushi but

Unknown Speaker 1:09:04
dollar sushi rolls on Wednesdays if you’re ever looking for a quick lunch, but no love sushi.

Unknown Speaker 1:09:12
Alright, so how can people find out more about you guys? Yeah, we’re really proud of our website, please visit allegiant.com that’s al l eviant.com. Tremendous website with a lot of information.

Unknown Speaker 1:09:27
Call 1866951 Hill, which is 4325. That’s 866-951-4325 that will no matter where you’re at in the country that’ll connect you right here to Little Rock, Arkansas, where we can process your call and talk to you and decide where the nearest location is, and hopefully get you the help you need.

Unknown Speaker 1:09:53
We love to educate people. You can do that through our social media platforms too. So it

Unknown Speaker 1:10:00
You are not just a patient, you’re not just looking we don’t, we hope you’re not a patient looking for help. If you’re somebody that may just be struggling or have a family member that struggling, and you’re looking for that little extra, something that could make you better. Go to our Facebook page, our Facebook page, you’ll find this under levy at health centers. We are we post every day. We do community based events that we post about where we talk about yoga, meditation, nutrition, mindfulness, we talk about anything we can, that gives you tools that you can use on a daily basis to try to keep you out of your doctor’s office. I love it. Well Brian, thanks so much for taking the time. This was a fascinating conversation. Yeah, thank you. Sure. Appreciate your time.

Unknown Speaker 1:10:47
If you like this episode of titans of industry, head to content Titan dot CEO slash podcast for more episodes, or subscribe on your favorite podcasting app. And if you know of an industry Titan that’s doing amazing things.

Unknown Speaker 1:11:00
Let us know on social media or through our website so we can tell their story. Thanks for listening

Transcribed by https://otter.ai


Brad Fausett | Titan of Cannabis

016 Brad Fausett | Titan of Cannabis

Titans of Industry | Episode 016

Expert Insight on cultivating and refining natural medicine

Brad Fausett | Titan of Cannabis

Summary

In this episode, I talk with Brad Fausett, co-owner and co-CEO of Green Remedies Group, a cannabis cultivation and refinery company rooted in Arkansas.

Brad talks about the difference between hemp and marijuana, how he consults with organizations all over the country to bring consistency and quality to the industry, and how his pHD in soil chemistry gives him an advantage to create some of the best and most beneficial strains of cannabis to meet vastly different needs.

From CBD products to cannabis solutions for your pet, you will love this conversation covering all things green.

View Transcript

Unknown Speaker 0:00
If you have a child with epilepsy, the last thing you want to do is go to Colorado and buy a bunch of indica. That’s really high in THC to give to that child. It’s the wrong medicine, right? Whereas if you have a PTSD soldier coming back from Afghanistan, he might really benefit from some of that. So you really have to look at the plant, look at what it’s producing and see how you can use it in the medical field.

Unknown Speaker 0:21
Hey, it’s Nate Disarro, and welcome to Titans of Industry, the podcast where I talk to industry leaders and innovators who are at the top of their game and leading the pack in their fields uncovering some of the best stories in today’s business landscape. In this episode, I sit down with Brad Fausett, co owner and co CEO of green remedies Group, a cannabis cultivation and refinery company rooted in Arkansas. Brad talks about the difference between hemp and marijuana, how he consults with organizations all over the country to bring consistency and quality to the industry and how his PhD in soil chemistry gives him an advantage to create some of the best and most beneficial strains of cannabis. To meet vastly different medicinal needs, from CBD products to cannabis solutions for your pet, you will love this conversation covering all things

Unknown Speaker 1:08
green. And now let’s

Unknown Speaker 1:10
get to the episode. But before we do, it’s important to know that whether you’re a small business owner or the face of a multibillion dollar industry, your organization has a great story to tell, and content Titan wants to help you tell it. We are a digital content creation powerhouse built for the 21st century, providing all in creative strategic production post production and distribution services for at 360 degree 24 seven worlds. In our world, Titans are passionate, creative doers. They have the experience to take your project from start to finish, minimizing your involvement so you can focus on what matters most running your business. So if you’re ready to take your content, strategy and production to the next level, our Titans are ready to help. Now here’s my conversation with Brad

Unknown Speaker 1:58
Fossett.

Unknown Speaker 2:01
Brad, thank you for jumping on the podcast with us. I’m excited about this one, our Titan of cannabis, as I like to call it. Just walk me through the process. How did you end up in this role that you’re in right now which is which is kind of an interesting story as well. So we’ll get to that. But how did you get into the cannabis world?

Unknown Speaker 2:19
Well, thanks for having me. It’s a really long story. I had a an interest in agriculture as a kid and always wanted to be in agriculture. And when I was in college really focused on soils and row crop production and actually got my master’s degree in soil chemistry and most of it was revolving around rice because here we are in rice country. You know, it’s college. So there’s a lot of cannabis in college and I ended up getting kind of involved with a lot of the cannabis back then. And a lot of people over time started coming to me and asking me for pain management into life. care you know, just trying to smooth out the services, you know of the pain that they had to deal with every day. And I think that’s really where you know my start and my interest in it started.

Unknown Speaker 3:12
So master’s degree in soil management, soil chemistry, soil chemistry, and that took you into the agriculture world. Yeah working in the rice industry and I mean so

Unknown Speaker 3:23
I was in rice and I got a job with Gerber foods and started working out in Colorado and of course cannabis is really big in Colorado and then I came back to Arkansas and I worked for a fortune 500 company here and and it was a great experience but I was still involved in cannabis the entire time I was still had people calling me going, you know, I have lung cancer and I can’t smoke this joint that I got from my buddy, what can I do with it and I would help them make brownies or help them make gummies or, you know, get it to where they could get the medicine that they needed. Most of these people did not want to take a lot of the They’re really strong prescriptions. And this was something that was mild and manageable for their everyday life. So I mean, again, it was all agriculture. You know, I really loved looking at the bird’s eye view of agriculture and seeing if we could fine tune the agricultural process here and make it a little better. What I really wanted to do was reduce pesticide and herbicide use and really dial in the fertilizers, you know, through a variable rate and use drones to help do that, you know, we were doing LIDAR and multispectral and hyperspectral analysis and overlaying these ortho mosaics of multispectral analysis over a LIDAR image, and by doing so we could fine tune our data points to where there was almost zero error. So we could see within centimeters and we could see bugs, we could see diseases, we could see them on big levels because we were up in the sky. And it wasn’t just drones, it was drones, planes, helicopters, satellites, it was any kind of data I could get. It was really more data analytics. Drones are just a great tool for it.

Unknown Speaker 5:03
Fascinating. So somebody who in college, learned a lot about soil chemistry, maybe grew some cannabis in the basement and ends up doing aerial surveillance and data analysis for correct. Some of the Lord, that’s an interesting journey for sure.

Unknown Speaker 5:20
So in 2014, I was at the Cannabis Cup in Denver, and I competed and I did really well. And then later on when Arkansas medical started coming up, we applied. We started that venture in 2016, so four years ago, and we’ve got a group and we have a dispensary license that we’re hoping will be issued soon here in Arkansas down in the Hot Springs area. We’re in the top 40. I have picked up several consulting gigs and some of those are with the cultivation. Some of the cultivators here. also deal with a lot of the cultivators in Oklahoma, Colorado, Nevada. California, Arizona, I’m kind of all over the place these days. I even have business down in Baja, Mexico, for the CBD side because it’s really starting to take off in Mexico as well.

Unknown Speaker 6:10
I love it. Alright, so 2016 big year in Arkansas, the applications become available. But nationally, where was the national scope of medical cannabis and that whole industry at the time?

Unknown Speaker 6:24
Right, then, you know, you kind of had that transition on the west coast, from medical to recreational, you know, we’re still trying to catch up out here with the medical. And you know, my goal and my focus has always been medical more so than recreational. But cannabis is cannabis. So I mean, even on the recreational side, it has its benefits, especially from a tax revenue perspective and adding jobs and a new, a new form of business, right,

Unknown Speaker 6:48
like I live in Colorado until 2012. And it had just become legal there. And they were obviously on the front end of that.

Unknown Speaker 6:55
They weren’t Yeah, then when California where the front

Unknown Speaker 6:58
Yeah. So So kind of Give me just a brief timeline of, you know, the front end innovators in the states that took it first and then kind of where we’re at here in Arkansas now and the rest of the nation, wow,

Unknown Speaker 7:11
the the whole industry is shifting, you know, I mean, the more and more momentum this industry gets the bigger you know, the bigger players are starting to get involved. The mom and pops are starting to kind of go away and, and it’s a it’s a very money intensive, you know, industry. It takes a lot to grow and secure and manage in and comply with regulations. So it takes a lot of money. It takes the right people that can monetize that whole system. And so the mom and pops are kind of going away, they can’t really compete in some of this. I know, some of the guys that I consult with out in California, they were looking at a million dollars, you know, a license renewal, just for the renewal. And that’s, you know, you can’t do that as a mom and pop you know, So we’ve watched it kind of evolve. And now here we are in Arkansas. And it’s like in its nascent stages, like we were back in Colorado in 2012, and 2014. So it’s, it’s interesting. I’m really interested to see how it evolves here in my home state.

Unknown Speaker 8:15
And, you know, I’ve had minimal involvement basically from, you know, coming out to the farm and then seeing refinery, and yeah,

Unknown Speaker 8:24
the refinery, see,

Unknown Speaker 8:27
but it’s not what a lot of people wouldn’t envision, as, you know, just kids in their basement. Putting together No,

Unknown Speaker 8:34
this is a high tech industry. Yeah, we’re real scientists. Yeah. And we have compounding pharmacists on staff and we run everything through the doctors and for the pet products, we try to get everything vet approved and and we try to do the right thing you know, we really want to help

Unknown Speaker 8:49
so break the industry down for me, it’s it’s a little bit complex. It’s kind of hard to wrap our minds around. I think as the lay person as a person, just kind of looking from the outside in and A lot of people there’s still a stigma with the industry. But if you break it down to not just dollars and cents, but kind of practical like how does the NRA come

Unknown Speaker 9:09
together before my grandmother died last year she you know, questioned me a whole lot about the same thing you know, like break this down for me, Brad, I just don’t know. So I think the easiest way to do that is to first do that clear draw the line between hemp and marijuana, it’s still cannabis it’s still part of the same family it still has a lot of the same medical benefits but you know, there is that line there. The the legalities of hemp is a little bit easier to regulate through and you know, marijuana is marijuana, it’s going to be highly regulated.

Unknown Speaker 9:41
So just real briefly, what’s the difference from hemp?

Unknown Speaker 9:44
So there one thing that qualifies me to grow a hemp crop versus American one a crop is the point 3% THC threshold. So if I break the point, 3% THC threshold I’m in marijuana if I am below point, 3% THC In hemp, I have hemp farms and you know compliance is always you know, top priority on those farms you’ve got a lot, a lot counting on that, that analytics. So cannabis, it has cannabinoids, there are many, many, many cannabinoids and each cannabinoid has a different medical benefit. But let’s think of it like a chain. If you pull on a chain, you know it’s a chain, right? It’s it’s all together it works. You start breaking the links up and taking one link out of that chain. The chain no longer works. And cannabinoids are very similar, you know, they like to be together and they work really well together as a medicine The moment you start breaking it apart, they don’t really work as well together. They call it the entourage effect. It’s actually coined by Sanjay Gupta and Dr. Russo actually, out of Seattle, both coined the entourage effect back in, you know, 2010 2011 somewhere in there.

Unknown Speaker 10:55
Interesting. I like to think of sort of the way it all works and the different strains and all this kind of stuff like apples, you go to the grocery store, you’ve got a bunch of different types of apples. Each Apple tastes a little different. If you don’t know anything about them, you’re not going to know which one you like better. Which one’s better for apple sauce versus apple pie or whatever. So is that kind of how

Unknown Speaker 11:16
well having grown a lot of apples for Gerber foods? Like that’s a great analogy. So yeah, you have the eating apples, you have the processing apples for applesauce or food, big products and then you have like the apples for apple juice, right? They are all very different. Yes. And cannabis is very similar to that.

Unknown Speaker 11:35
What’s the difference in certain types of cannabis or like how does it work differently kind of like sour apples versus sweet Okay,

Unknown Speaker 11:43
so it’s back to that cannabinoids, right and the different ratios of those cannabinoids so really what it comes down to it comes down to what’s called an interview science. You have to breed a plant to get the cannabinoid structures that help the the condition on the back end. So first For instance, if you have a child with epilepsy, the last thing you want to do is go to Colorado and buy a bunch of indika. That’s really high in THC to give to that child. It’s the wrong medicine, right. Whereas if you have a PTSD soldier coming back from Afghanistan, he might really benefit from some of that or if somebody’s coming off an opioid, he might really benefit from some of those higher THC. So you really have to look at the plant, look at what it’s producing and see how you can use it in the medical field.

Unknown Speaker 12:25
All right, now let’s walk through the process. How

Unknown Speaker 12:27
do we go from a seed to a plant that has the right makeup to a finished product walk me through kind of how that whole thing very, very, very long and complicated. And the reason the main reason for that is you’ve got an industry that’s based off of genetics in a basement so in you know the hemp for victory back in the 30s you know, they they had all this hemp and a lot of it was for medicine. Some of it was for rope, some moves for you know, but they had all this metal And that they were making back then out of it, and then they banned it well, when they banned it, you know, everybody went to their indoors basements, you know, back 40s, you know, wherever they could get away with it and not not be criminally prosecuted for it. So the over the years, they kind of changed the genetics so that they worked better in a basement setting or a bedroom setting or some closet, you know, short little plants that you know, produced exactly what they wanted. So now here, we have this industry kind of opening up and we’re, we’re basically left with that breeding program. And we really, what we find is that there’s so much genetic variability when we crack seeds that you have to do what’s called a fino hunt. So let’s say for instance, I cracked 100 seeds, I got 100 seeds in a greenhouse, and I’m cracking on them, seeing what’s in them, and I pick one out of that hundred, the rest of those 99 just kind of go away. They don’t have what I’m looking for, but that one might have what I’m looking for. So then that one gets pruned. treated real well goes into a cloning program, we produce a mass of the clones. And then from there we start our breeding. And that really allows us to dial in exactly which cannabinoids that plants going to produce that we’re looking for. And with the growth habits that we really want for whatever growing environment because sometimes you’re going to put it indoors or greenhouse and then of course, if attempt it needs to be able to sustain that outdoor heat and pests and diseases and everything else. So from that we take our, our flowers, and you know, for the dried the floral industry for the flower industry, we dry and cure really, really slow. So that’s a nice smokeable product. And then for the extraction portion of it, we take what’s left or even some of those those top buds and we start extracting either using ethanol or co2 or even butane can be used as a as a solvent and we pull all that oil off. And then we wrote to evaporate off anything that’s left over and get all the impurities out of it. There’s actually some chemistry techniques that we can use to really clean up the oil and make sure there’s nothing in there but the medicine that we want. And then that oil or that extract can now be used in a number of different products. For instance, you know, we do a sunblock and a sap and dog treats you know, out of the hemp and then on the THC side we do vape pens and gummy bears and you know, your typical thing.

Unknown Speaker 15:24
So, now that we’ve got this raw product, talk me through the process of what you do to turn it turn the oil and that raw product into your finished products. Is this something that happens in a processing lab or facility? How do we get there? So yeah,

Unknown Speaker 15:40
it’s very much a processing lab. It’s very much a cleanroom. So we try to make sure that when we’re processing that there’s, you know, no dust super clean, every every hair on your body is covered. We don’t want to have any of that kind of stuff in our product. We make sure everybody wears gloves. Especially right now with COVID and everything it’s really important to wear your face mask and your gloves as you’re working with these products and PBE super important in the lab, obviously.

Unknown Speaker 16:10
And that’s always been the case it’s always

Unknown Speaker 16:11
been not just a COVID-19 to COVID thing Yeah, but it’s always it’s always the case. And anytime you’re you’re selling stuff to the public, you want to make sure that you’re giving them you know the quality every time and that’s that’s one of the things that really sets me apart here in Arkansas is we have a lot of guys in the cannabis into they’re starting to get into the cannabis industry here. And they’re really looking at quantity more so than the quality and I really want to be that guy that everybody knows in the state as yeah that’s the quality

Unknown Speaker 16:44
and and not all CBD is created equal.

Unknown Speaker 16:47
Not all CBD not all THC, not any cannabinoid is created equal. That is

Unknown Speaker 16:51
correct. How do we determine or no good quality bad quality good grower bad grower?

Unknown Speaker 16:58
Well, unfortunately, labeling Requirements aren’t quite there. Now we’ve tried to do a really good job with our products to make sure that we put the ingredients in there let everybody know exactly what we do we have a story behind most every product in and I always feel I never released something until I feel good about it until I’m ready to give it to my mother. I’m not going to release it right so it’s a good good qualifier.

Unknown Speaker 17:21
Right.

Unknown Speaker 17:23
So I i’m really looking at all of those things to make sure that our quality is right that the products right before we ever get out there now I’ve seen a lot of people they’ll order isolettes from China who knows how pure that stuff is, if it’s really good, how much fillers in it and then they’re just making you know, their CBD products and selling probably a lot more of their products than I am all over the United States. They have a great sales team. They don’t have a great and a lot of quantity but they don’t have a good quality product in any time back to that chain of the cannabinoids. Anytime you try to break those links off, you’re going to lose some of them. Benefits of that medicine. Or for instance, I’ve got family members that are pilots and they’re really worried that they won’t take anything that I give them because they’re Oh no, if I test for THC at all I’m, I’m done. Okay, I totally get that. So there are some uses for the isolette. But you just don’t get the same benefits from just using the isolette I believe in the whole plant medicine and keeping it full or broad spectrum is what we call it. Full Spectrum being that first pass it’s like the first squeeze out of the out of the plant, and then further refined in it to a broad spectrum to kind of remove some THC get the CBD where we want it. That’s that’s really the best medicine out there. Once you go to isolate, not all isolate is even created equal. And that’s something that I’m actually working down in Arizona to help a really large company streamline the supply chain of a CBD isolate because they found after buying stuff off the market, nothing was the same. The quality just wasn’t the same. And it should be But it’s it just wasn’t.

Unknown Speaker 19:01
So how do we get there? How does the quality become consistent? And the same? Is that is that obviously not an easy process? But is it a manageable process?

Unknown Speaker 19:09
So we’re still in that transition from the garage, right? I mean, as we move in, and really get the right companies involved in this industry, I think we’re gonna see that evolution, we’re gonna see the regulator’s come in and actually say, Okay, this is how we want to, this is how we want to see it. This is how we want it extracted, this is how the consumables need to be. And once that’s laid out, it’ll just be the roadmap for us to follow. And I think we’re really looking forward to it in the industry in a lot of ways. I mean, nobody wants more regulations, but in the end, it’s going to help the industry and that’s really what what it’s about. So,

Unknown Speaker 19:41
so we’ve got a complex industry, with mad scientists and PhDs in you know, agriculture industries, kind of out there consulting and growing and putting this stuff out to market. If you look at it and take the word cannabis or marijuana or whatever you want to call it out of it. It’s a very Well run professional science. But there is

Unknown Speaker 20:03
so much science. I think a lot of people don’t realize how much science we really put into this. What we don’t what we really lack in the industry, and luckily enough, I’m with a group that that has this is that, that upper management, that real business acumen that gets you to the next level as a company. And without those people, you know, it’s just another grower in a basement again, you know, so luckily, I’m with a good group that has that structure has that accurate. I have an investment group behind me that believes in this and believes that this is the right medicine, it’s been really interesting to watch the evolution of even the investors how and how they learned the industry,

Unknown Speaker 20:44
back pain, all these things that people live with, sometimes chronically. Sometimes they’re isolated events. We go to the doctor doctor prescribes a medicine. Sometimes it’s an opioid we get hooked on the opioid Is there any kind of long term big picture relief that CBD products can help with some of that. And is the medical community. Afraid of that?

Unknown Speaker 21:06
I think there’s always going to be a place for the pharmaceutical community and the right, the right medicines, right? I think opioids will probably always be used and will always be needed in some way or another. I think we’ve over prescribed them. And I’ve seen I’ve had a lot of people actually come to me personally and go, Hey, I need some products to help me get off these pain pills. I just can’t seem to kick the habit of them. And, and the pre rolls and some of the THC products have really helped those those people get off of those. And I think the medical marijuana program here in Arkansas has the potential of really helping our Kansans kind of break that opioid cycle, you know, is the medical community worried about it? I would think they would be more excited. It’s another tool in the toolbox. You know, the endocannabinoid system is a very amazing system. We have our own system to take care of these, these these problems in our body. This this plant and all it does is activate that system by activity. Those internal processes really allow I think the the the doctors to have another tool in the toolbox,

Unknown Speaker 22:06
there’s still a stigma with the cannabis industry, for sure. I think a lot of the country has sort of accepted it. But there’s still a lot of people that it’s, this should not be right. And obviously certain states are still struggling with that on their own right. And then there’s the medical use versus recreational use. There’s so many reasons why this is sort of a stigmatized industry still, yeah,

Unknown Speaker 22:28
we could sit here all day and go through the conspiracy theories. But you know, when it comes down to is, there is a stigma, the war on drugs was a total failure, that should have never been a drug in the war on drugs. I think we could have completely eliminated the importation of all those drugs back in the 60s 70s and 80s. By allowing cannabis to be in the market, but it wasn’t and here we are, and, and now we’ve got to move forward with that. So the stigma that’s a really hard one, and that’s been a tough one for my family, too, because my family has been, you know, they’re they’ve got great jobs and they’re not ever going to take anything that’s illegal ever. And a lot of my family grew up believing that marijuana was a drug. And when they found out that I was in the cannabis industry, I had to kind of, well, this is him. This is for horses. This is for dogs, this is for people and then you have marijuana, you know, and so you had to really break it down for for these guys to get them to understand that, hey, this isn’t going to get you high. This isn’t going to alter your mind this is just going to relax your shoulders or this is going to take that ankle pain away. Or if you’ve got a horse, hey, go ahead and use this on its knees You know, we’ve got great horse products. So that’s, you know, you start breaking that stigma when you see those kinds of things happen, but to really help people then you have to really look at it and and try to break that stigma and and use the plant for what it’s here for.

Unknown Speaker 23:56
The industry is getting bigger, a lot of money behind it. money behind a fortune 500 companies trying to get their piece of that money and industry and innovation and new products to market. How big does this thing go? I mean, the alcohol industry obviously is huge right? players, right? I’m running the biggest Superbowl ads back when we had football free COVID and

Unknown Speaker 24:19
NASCAR just jumped on the cannabis wagon as well. They’re gonna start allowing some advertising. We’re just in some meetings out there for that. How big does it get? Well, there’s two different sides of that coin. You’ve got, you know, the alcohol comparison and the recreational marijuana. And I think there’s uh, you know, tax revenue is huge from something like that. And I think every state needs to look at that option from you know, legalizing recreational and putting it right in line with alcohol would be great for our tax revenue. From a medical standpoint, and from just an overall population health standpoint, not just for people But for our livestock and our food sources, I see cannabis in the endocannabinoid system really providing a lot more benefits than we’ve really given it credit for. And I think what you’re going to see over time as we get more and more cannabinoids into our system consistently maybe through a beverage or an edible or you know everyday consumables, we might have to start to have some of these cannabinoids added. We might see lower inflammation, we might see lower anxiety and lower stress rates and people maybe heart attacks will go down maybe strokes will go down. We don’t know. We weren’t allowed to really look at this for so long. And this is the first time we’re really getting able to put the science behind it but everything that I’ve seen and everything that I’ve I’ve really witnessed with my own eyes is that there has been nothing but good that has come out of this down to feeding our cattle hemp seeds or feeding chickens hemp seeds so now the cannabinoids are The meat and are part of the whole food supply in the food chain system. I think you’re gonna see a benefit in human populations from from consuming that. I think, you know, hey, happy cow is a happy cow, it’s gonna taste better, you know. And if it’s fed right and is happy, then it’s always going to be a better steak. And I think the same is true for chicken and plants and anything right? So the more we can get the cannabinoid in our food supply, the better we’re going to all be.

Unknown Speaker 26:34
And again, that’s just biological science. That’s

Unknown Speaker 26:36
just biological science, the endocannabinoid system, it’s everywhere. And this is the only plant that has cannabinoids.

Unknown Speaker 26:44
So if we were to somehow marry the, the benefit of that with another plant that doesn’t have stigma associated with it, there wouldn’t be an issue. Right,

Unknown Speaker 26:52
right. You know, there’s a lot of comparisons with hops and stuff like that. There are I think there’s some cannabinoids and hops and there’s, there’s some cards That have, you know, very limited, but there’s nothing that compares to cannabis on the cannabinoid concentrations and production and being able to pull that out of a crop and supply it to the population in general, I think you’re just gonna see benefits. I don’t think there’s really anything negative that’s going to come from that.

Unknown Speaker 27:15
All right, talk to me about some of the players in the industry. every industry has big players on a national level international level. I mean, are there certain people setting the standards around the country from a company standpoint or industry leaders, thought leaders, people that you pay attention to? Obviously, you’re consulting with a lot of these companies. So yeah,

Unknown Speaker 27:35
I have a lot of mentors. And some of these guys are incredibly smart guys. And they’ve been in the in the cannabis world for a long time as well. But as far as the companies go, you know, we had a big push by some really big Canadian companies to really build up their stock prices and try to make it go bigger and bigger. You know, Anheuser Busch was bought by constellation and constellation owns Have some very large grows probably the biggest in the world up in Canada and they’ve got some roots here in the United States. But it’s been a little different to get established here in the United States than it was in Canada. But as far as the real big runners that we’re still waiting, we’re still waiting for the big guys we really are. nobody’s really come out and clearly been a leader with quality. There’s been some good ones for quantity but I’ve yet to see the right quality coming out of some of these bigger operations.

Unknown Speaker 28:29
And now there’s there’s also industries being created around the cannabis industry such as my friend Elizabeth and Michael that is a principal with bud agency marketing specifically to marketing is huge in the cannabis. It’s a whole different kind of marketing and seems Yeah, and then you’ve got Dan roto with a Baka that’s doing FinTech for in the financial pieces and interesting world if you want to,

Unknown Speaker 28:54
you know really streamline the process and, and have a good regulated environment to work with them. Then we need to get the feds involved a little more and start allowing trade and start doing more banking and investments and everything else just needs to open up at this point.

Unknown Speaker 29:11
So what is the issue there? If I didn’t know anything about it tell me about like, Why Why is there an issue? Fine. It’s still

Unknown Speaker 29:16
federally illegal. So it can’t you know, none of your money can be fdic. Yeah. So basically, if I go to a dispensary that selling CBD and I pay 50 bucks or something that $50 can’t go into an FDIC insured bank is that as far as I understand, no, still now, there are banks that are allowing some banking. So we are allowed to take cards. I don’t think we can take credit cards yet. I think it’s still just debit. But I again, I’m not the finance guy. Understood.

Unknown Speaker 29:45
All right. So being a leader in this industry, somebody who is is constantly looking at what can we do new and different and innovate, but it’s a new industry to begin with. So there’s a lot of people out there that have similar thoughts. How do you how do you streamline those things? How do you work with other people In the industry, and create a more streamlined process and allow the industry to move forward working within the federal regulations.

Unknown Speaker 30:08
So a lot of that is just the throughput, right? Its supply chain and throughput if the demands there then we have to increase our throughput of the processing facility. Right now we have the ability to take care of basically ourselves and in our farms and our gardens and maybe a few others but but we don’t have especially in Arkansas, we just don’t have the infrastructure for you know, farmers that want to grow CBD hemp flour to go take it to a large scale processor and it be efficient and in the pay we actually work out right. I mean, I think everybody lost money last year in the hemp industry, the ones that one were just really survivors more than anything, or they were breaking the rules just openly and we we don’t do that. We We try to fit right in those regulations and be super compliant because I don’t want any ripples You know, I’m right where I need to be. I don’t need any ripples So, but we’ve watched it happen in the industry where people just are blatantly ignoring the law so that they can turn a profit and then others that try to play by the rules end up losing. But last year was a weird year. You know, the 2018 Farm Bill kind of blew him out of the water. I mean, I’ve been I’ve been growing hemp since 2014. Oklahoma, and to come to Arkansas last year and grow for the first time it was, you know, under the 2018 Farm Bill was just a little is a little crazy.

Unknown Speaker 31:40
So walk me through that what what was the issue there?

Unknown Speaker 31:43
So actually Arkansas didn’t comply with the 2018 Farm Bill, they still had they still were going to comply to the 2014 Farm Bill under a pilot research program. So we we when we applied for our the hemp licenses here in Arkansas, we kind of followed the same practice as we did in Oklahoma. We’re looking at different genetics, genetics that would be better for processing pest and disease resistance to reduce fungicide loads. And then, you know, just kind of dialing all of that in this industry has to have a workforce and finding people with experience and qualifications to do what you need them to do. There’s not a long list of people with resumes that date back 1520 years that you can draw a major experience on. Well, it’s even more complicated than that because they experienced that we do have come from dry weather. And you come down here to Arkansas, it’s a whole nother growing environment. I remember when I was in college, Dr. Curt round, one of the best professors of the University of Arkansas told me he goes well, but it’s Arkansas. Everything grows well here, including your diseases and your weeds and the bugs and everything goes well here. And he’s right. You know, everything does grow well here. It’s Arkansas is the most challenging Place in my opinion. Now I haven’t tried Alabama or Florida yet. But Arkansas in my opinion is one of the hardest places to try to grow. humidity is high. The bugs are really thick here the weeds grow as fast as the crop. It’s a real challenge. It’s a real challenge.

Unknown Speaker 33:19
What’s next on the big goals list? How do you measure what you want to do next how you grow the business where where you take it.

Unknown Speaker 33:26
So next time, I mean we’re we’re waiting on our dispensary license. We’re hoping that gets issued you know very very soon and and then the gloves come off. We’re off to the races here in Arkansas for the dispensary. I do have some consulting to do some cultivators here in Arkansas to try to improve their quality. I have some very big things going on out in Arizona in Nevada for very large scale production for again back to like constellation type of companies and Just the development, the overall development of really my strains, I’m trying to develop strains that are adequate for, you know, different kinds of conditions or different kinds of production. You know, what I produce for smoke isn’t the same thing I’m going to produce for oil. When I produce for a horse is definitely not the same thing I’m producing for a PTSD soldier. So I’m really dialing in those strings. I think right now, my seed banks up to about 200 varieties that have already been hunted and found really dialed in. You mentioned seed bank, you obviously take your seeds and you grow them. Is that something you also sell to other growers? Is that something is how does that work within the industry? Does everybody develop their own strains or own seeds? Are you working to get those consistencies built out and become known for certain things? There are definitely some leaders in the street, the seed industry and and we were right up there with a lot of them. We’re trying to develop different strains for different additions like I said and and it’s not just seeds it’s clones as well. We had a big contract with EZ clone this year. They’re a national company under grow life I think their their trade name on on the market is is pot pH o t i think is what it is kind of funny. But we had a big contract with them and we produce clones for him but the clone market wasn’t there. There wasn’t a whole lot of farmers buy in this year. And I don’t think you know, most of the farmers around here are still kind of row crop minded. And agronomic and this isn’t an agronomic crop just yet unless you just want to grow rope. And we do have some of those crops as well. We have a really great rope crop going right now in like village Arkansas with a very large row crop farmer. But when it comes down to it, most of this is produced on a horticultural basis. You know, we’re it’s a hoard crop. So we’re taking clones and we’re trying to do you know, 500,000 a million clones and then go take a transplant and Put it out in the field. And the reason why is because that plants already been hunted, it’s already been analyzed for compliance, we don’t have to worry about genetic instabilities, we know exactly what we’re putting out. And that’s, that’s the route we’ve chosen to go right now. Now there are some, some autoflowers being developed that are kind of interesting. And that’s a much more row crop kind of thing. We are looking at combine harvests this year on some crops to see how that can be done and how drying is going to be affected by cutting the crop that way that will never be a smokeable product that will only be an extractable product. And then we still have, again, back to the you know, the top of the cream of the crop, the top of the top will always be you know, steamed dried correctly. 60 degrees 60% humidity, you know, all the right conditions and, and just dial in exactly what we were looking for.

Unknown Speaker 36:55
And that’s all grown indoors. highly controlled environment. Yeah,

Unknown Speaker 36:59
a lot of love. Most of the smokeable is grown indoors highly controlled environment there are some of the hemp products that we have that that come out of the field but they have to be a certain kind of field. We can’t have dirt roads around it, I don’t want dirt my product, you know, there’s got to be zero sprays. I don’t believe in smoking, pesticides and herbicides. You know, once it’s extracted, I can clean a lot of that up, you know, so it’s not near the same issue. But when it comes to the raw flour, I want to make sure it’s done right.

Unknown Speaker 37:28
How do you stay motivated in an industry like this that’s constantly changing, constantly being adapted and, you know, everywhere you turn, I’m sure there’s another roadblock that you have to work around. Most people

Unknown Speaker 37:39
tell me they can’t keep up with my pace.

Unknown Speaker 37:43
And most people that work with me go, Okay, I need a break. You know, I just don’t ever have breaks. I don’t think my mom tells me all the time. I work too hard. Moms are good at moms are good at that. Yeah. You know, I really don’t know. I just wake up in the morning. And I know my end goal is to get that dispensary license going in Arkansas. And my end goal is to make sure my THC farms in Oklahoma are far superior to anybody else’s. And my end goal is to make sure I’ve got revenue coming in from these consultant agreements all over the country to make sure my guys are paid. You know, I’m more worried about my employees than I am me ever. But that’s, you know, that’s what I wake up in the morning and think about before I think about anything is, you know, what do we got to do to make sure everybody’s going to get paid, make sure everybody’s better today than they were yesterday. And that’s my job every day.

Unknown Speaker 38:37
When I think just segue into our current state of affairs, you know, here we are July of 2020. And a lot of business owners, that’s their mentality. A lot of industries. A lot of people have been hit hard. And of course, a lot of people have lost their work. There’s been certain subsidies that have helped people out but from business owner perspective, a lot of people are going through that right now. And there’s a lot of mental challenges that I know a lot of people are dealing with and you know, has that something you’ve been affected with is there

Unknown Speaker 39:07
we haven’t we haven’t had to be honest until I come to live rock I don’t even know COVID exists. I don’t watch the news I don’t listen to news on on the radio I’m always on the phone or I’m just driving from one farm to another. We’ve kind of lived in a little bubble throughout all of this you know, I mean it was right in the middle of planting season you know, we had outdoor crops to get out and this has been kind of crazy. But you know, we’ve had we’ve got 50 milligram CBD elderberry gummy bears great for you know, if you do get sick, what a great product to take. We’re looking at maybe doing some vitamin D additions to some of those because we’ve heard that you know, vitamin D is very beneficial for COVID. And, and I do believe that CBD You know, there’s the we’re still waiting on some of the science on it, but I do believe CBD has some effects on getting your endocannabinoid system to help you fight. That virus so I think our industry is sitting at the top right now of the COVID crisis because I think we have the ability to really be able to help without having to go through, you know, human trials of a vaccine and all that we have the ability to actually help people right now.

Unknown Speaker 40:15
So we’re not saying it’s proven, right, we’re saying, take your CBD take your CBD

Unknown Speaker 40:19
isn’t gonna hurt you. It’s like the same thing with elderberries. Right, it’s not gonna hurt you.

Unknown Speaker 40:24
So walk me through some of the products because and the brands that you guys represent, because I know you’ve got a holding company, multiple brands underneath that.

Unknown Speaker 40:30
Yeah, so we’re completely vertically integrated company and we have a hemp division and we have a THC division and then we have an Arkansas dispensary. And then we have a delivery company that we’re hoping the medical marijuana commission will approve in the next couple weeks. So we’ve got quite a few things going on. And then I’ve got what I focus on the most really is indigenous seeds, and that’s my genetics and the string company. We do most of our development of the strains out in in Oklahoma because regulatory issues and then and and I can do THC there you know in open air out there so it works out pretty good and then as we move into different states you know we we really look at what the market needs and which ones to really focus on from there. So talk me through the rest of the brands that yeah so the brands really we have hawgs hemp brand,

Unknown Speaker 41:22
not all THC 98

Unknown Speaker 41:24
non THC CBD hawgs hemp farm is a farm by Morton. We’ve got about 60 acres. I think we got 30 acres planted this year, greenhouses and refinery on site that’s hogs hemp refinery, and it does dog treats and horse savs and horse treats and sunblocks and human savs and then we do some pre rolls out there and right now the ones that are really moving are the sunblocks the horse savs and the dog treats seem to be the big winners right now.

Unknown Speaker 41:58
Talk to me about The sunblock because it’s kind of intriguing to me that we have CBD sunblock, what’s the benefit there?

Unknown Speaker 42:06
Your skin will feel amazing. That’s, that’s for sure. So we gave a bunch out to some people that were going to go camp out on the buffalo river for three days and we all knew how burned you’re going to get in a canoe on the buffalo River. First a summer, you know, you haven’t had that first summer burn yet. So we gave some to some people and they put it on and they they came back and I think they were wider than when they left. And I was like, wow, that stuff really worked or did you even go and they were like, this stuff really works. And I was like, well, it’s a sunblock, it’s not a sunscreen, you know? And, and that was really just the goal. You know, I wanted something for my, for my skin and my kids to be able to put on before they go swim and that’s waterproof and safe for them and all organic and I can look at the ingredients and know that it’s not something I can’t pronounce as a chemist. You know, it’s just the simplicity of the product makes it so good.

Unknown Speaker 42:57
And there’s a lot of conversation right now around sunscreen and Some of it how harmful it is for you and things like that. So is this a positive in the advancement of sunscreens? I Yes,

Unknown Speaker 43:06
I would. Well we went back in technology. You know when you’re talking about cocoa butter and coconut oil and a little bit of zinc oxide, I mean we kind of went back to the stuff your mom put on your nose, but we made it so that you can it spreads it dries it doesn’t, you know, make your nose wide anymore. And it works really really well.

Unknown Speaker 43:24
So so that’s hogs hemp. Yes, brand. Yes. And I need to look for that

Unknown Speaker 43:29
you do so hogs hemp refinery online. We have an online store. You can buy any of the hogs have products there that are grown right there just in beartown Arkansas, some laurelton ha WG ha WG That’s right. So it’s an old Hog Farm right. So we had an old Hog Farm. We’ve got a we got a mascot. You got to come out and see pretty soon her name. Her name is birdie for bird town, Arkansas. She’s a guest about five months old now and probably wait And about 181 90 and she’s just a sweetheart. And so she got real bark. She’s She’s white and black and so she gets real burned on the pink parts. And so we go out with our sunblock and we put sunblock on her and she just loves it and then we give her we’ve made her some, some CBD treats to try to see how she likes someone. She loves them. We use a lot of our stocks from the field and we grind them up for her bedding and it’s just it’s a great it’s just a great place.

Unknown Speaker 44:28
Speaking of CBD treats, dog treats, so our pets are benefiting from CBD as well. Yeah,

Unknown Speaker 44:34
so we even took some of our dog treats and send them over to some vets that we were friends with and went through the recommended dosing because we started looking in the market we were like, that seems really high for a dog, you know, and that’s just and then we realized that hey, they’re not giving them full of broad spectrum medicine. They’re gonna isolate so we started really playing with the full spectrums. And the broad spectrum I have refined oils and adding it to a cod. liver oil which is really good for skin anyways, and we infused it in the cod liver oil and started making these treats and we realized that dogs that had anxiety would just sleep through their stress and dogs that had back pains were acting like they were puppies again and it’s been really cool it’s been a really cool process to watch the animal products really take off

Unknown Speaker 45:22
so if my dog scared of lightning Yeah,

Unknown Speaker 45:24
yeah. Thunder lightning. Yeah,

Unknown Speaker 45:26
give him a little CBD infused dog bone and helps him a lot. Yeah. And it’s a beautiful brand shout out to our friend Carlton. A few beautiful design work great job.

Unknown Speaker 45:36
Few has been excellent to work with always has been excellent to work with. This isn’t even the first company that I’ve worked with few with they’ve done branding for several of my companies as an entrepreneur. I’ve gone through a couple of different branding exercises with few and I can’t draw this decent stick man. You know, I can’t I have no artistic ability at all. I mean, people ask me all the time. What do you want this to look like? And I’m like, I am No idea. That’s just not my deal. You know? Yeah. Aren’t didn’t choose me the plant chose.

Unknown Speaker 46:07
Love that. And of course, but he’s at kill also a titan on the show. So appreciate him being here. All right, I want to run through a few little quick questions I like to ask everybody. First is what’s your favorite or latest book you’ve read or listen to? Are you big reader? How do you obtain new knowledge? I mean, I read, I don’t really read books, I read scientific studies. Okay, so I’m not like the person that lays in bed at night and reads a novel. I’ve got way too much going on to sit down that long. Yeah. But I’ll run through some scientific papers and kind of look at research. And that’s really what I spend my time reading about.

Unknown Speaker 46:43
What’s my favorite one lately? I’ve been really intrigued by, you know, different types of extraction. So I’ve been really reading into the different types of extraction that that we can look at, that aren’t on the market right now and trying to develop something there. That’s a little safer. Some of the extraction processes can get a little tricky and can be you use some pretty volatile chemicals sometimes in the extraction process and I think there’s some ways that we can get around that and I’ve been reading a lot about that.

Unknown Speaker 47:14
You’re a data guy you’re dating. Yeah, so you’re reading for the numbers not for the ultimate daily routine. What do you have to do every single day? Are you wake up and go exercise kind of person? Are you a swim

Unknown Speaker 47:27
a lot? Yeah, I swim a lot. My kids you know, are getting into swimming. I actually just taught my middle child the other day how to swim. So that was great. Took the floaties off. I’m working on my three year old now I’m going to get on by the end of summer, he’s going to be swimming like a fish and he’s almost there. My daily routine really is just my family and my children. You know, I mean, I spend as much time as I can with them as I can before I leave for work and then when I get home, I just turn my phone off the best I can and Focus on them. I love to cook with the family. And so we’ll go out by the lake and we’ll cook and swim and almost every night I’m swimming.

Unknown Speaker 48:09
Nice. Now are you cooking with CBD as well? Is that an additive to connect? Can I cook with that?

Unknown Speaker 48:15
You can but when the heat just degrades, it’s so much it’s just not gonna be the same. Good to know.

Unknown Speaker 48:21
All right, what’s a relatively new habit that you formed? what’s what’s something you found yourself doing these days that you either from getting older because I know I look at myself, I’m like, Am I turning into my dad? Or is there anything beneficial that you’ve added to your, your daily routines lately? daily routines, you know, my wife works out every day. Every day. She’s like a bodybuilder.

Unknown Speaker 48:48
And so, you know, I try to just keep up with her. I try to cook something good every day. You know, I mean, there’s something about just getting everybody at the table. I think that’s something that’s been lost in so many families. And that’s something I’ve really, really tried to focus on with the kids

Unknown Speaker 49:06
love that. If you were to write a book or an article and publish it, what would what would it be titled? What I’m working on it? And

Unknown Speaker 49:14
yeah, I’m working on it. I’ve got a really interesting story in the cannabis world and how it kind of evolved from the 90s and where I am today, and I’d love to share that story with people. I think it would be you know, I talked to people all the time that the kind of followed similar paths with me like one of my you asked me earlier, you know, about some of my influences in the in the industry and, and one of them’s a really good friend of mine, who’s an astrophysicist from Raytheon, who’s now one of the biggest cultivation guys in Colorado. He quit, you know, Raytheon and went and started running his own gardens, and then I came over and consulted with them. And we’ve done a lot of really large scale design work, and he said, Man, you ought to write a book based on everything that’s gone on in your life. You know, I mean everything that you’ve seen in this you, he’s like, you’re the one that’s been all over the country. One of my friends that I grew up with is a publisher over a discovery channel and he’s like, let’s do a let’s do a documentary. You know, like, I was like, man, they already kind of have that. But you know, let’s do something different. Like a string hunters here in Arkansas. Right? I love it.

Unknown Speaker 50:19
Love it.

Unknown Speaker 50:21
So you cook a lot. You have a favorite food. A favorite dish that you’re always making are going to azulay

Unknown Speaker 50:26
it’s my favorite dish to cook. It takes all day

Unknown Speaker 50:31
for the special occasions, all right, and what what about music? You drive into the farm? Got got some music on the radio. What are you listening to?

Unknown Speaker 50:41
Oh, gosh, I don’t know. I’m not really an artsy music kind of person. But I mean, I like I like everything I like I’m so eclectic. When it comes to music. I like it all.

Unknown Speaker 50:52
Alright, how can people find out more about the brand? How can they get involved with what you’ve got

Unknown Speaker 50:56
going on? Well definitely hogs hemp refinery for here in Arkansas. And people outside Arkansas can order we can we can ship as a matter of fact we just had our first international shipment not too long ago to Italy so that’s pretty cool it’s hemp so it can be shipped it can you know it complies with all the regulations when it comes to the THC if you’re anybody’s over in Oklahoma please look for you know some of the brands out there I’m gonna buds is the biggest one that we associate with and that that I grow for out there and in Oklahoma you know in the West Coast there’s several brands that I’ve consulted with but I would have to say you know the Nevada market has the most of my stuff in it. And then here for THC in Arkansas look for green remedies dispensary to open up pretty soon I I have a feeling we’re gonna give these guys a run for their money in this industry.

Unknown Speaker 51:51
I love it. Well, Brad, thanks for being our Titan of cannabis.

Unknown Speaker 51:54
Thank you so much for having me. It was fun.

Unknown Speaker 51:57
Yeah. If you like this episode of tight Have industry head to content titan.co slash podcast for more episodes or subscribe on your favorite podcasting app. And if you know of an industry Titan that’s doing amazing things. Let us know on social media or through our website so we can tell their story. Thanks for listening

Transcribed by https://otter.ai